Subaru Impreza Complaints (2003)

62 consumer complaints on file.

#11448826January 25, 2022
FUEL/PROPULSION SYSTEM
My 2003 Subaru Impreza WRX has a very strong fuel odor that is coming into the cabin when I start my car up on cold days. It's been unusually cold here in Washington state this winter with temperatures in Seattle dipping well below freezing. I see that there is a recall for this exact problem for my exact car (https://static.nhtsa.gov/odi/rcl/2009/RCONL-09V468-4248.pdf). But when I called the dealer (Michael's Bellevue Subaru), and then subsequently called Subaru (1-800-SUBARU3), they told me that they will not fix this issue, since this recall does not apply to my state (Washington). I think that's not right. It is the exact same problem of cold weather causing this fuel line to leak, and they should honor this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405009March 26, 2021
FUEL/PROPULSION SYSTEM
I NOTICED FRESH SMELL OF GASOLINE EVERYTIME I START THE CAR. I LOOK AT THE FUEL LINE AND ITS SIPPING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399684March 8, 2021
FUEL/PROPULSION SYSTEM
SUBARU OF AMERICA RECALL WVK-21 OCCURED WHILE DRIVING AT OPERATING TEMPERATURE, CAUSING SMOKE TO RISE FROM ENGINE BAY. SUBARU OF AMERICA REFUSED TO FIX THE ISSUE AS MY VIN DID NOT COME UP IN THEIR SYSTEM WITH THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382853December 10, 2020
SUSPENSION
ON THE NIGHT OF 12/6/2020 I WAS BACKING OUT OF A FRIENDS DRIVEWAY TO DRIVE HOME, WHEN I REACHED THE STREET, I HEARD A LOUD CLUNK AND A GRINDING NOISE. I GOT OUT OF MY CAR TO INVESTIGATE WHAT HAD JUST HAPPENED AND THE FRONT PORTION OF MY PASSENGER SIDE FRONT LOWER CONTROL ARM HAD COMPLETELY LOST ALL STRUCTURAL INTEGRITY. FORTUNATELY MY CAR WAS AT A LOW SPEED AND I DID NOT LOSE CONTROL (PICTURES ATTACHED). HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY, THIS WOULD HAVE BEEN A CATASTROPHIC FAILURE AND I WOULD HAVE LOST CONTROL OF THE VEHICLE THE EVENTS ON 12/6/2020 INDICATES THE REMEDIATION STEPS PROPOSED BY SUBARU ARE NOT ACCEPTABLE AS THIS PART FAILED CATASTROPHICALLY AFTER THESE STEPS HAD BEEN PERFORMED. THE SAFETY RECALL REMEDIATION STEPS IN QUESTION ARE THAT OF: "TYPE: SAFETY | SAFETY RECALL: WVX34 | NHTSA CAMPAIGN: 11V464000" ACCORDING TO SUBARU'S WEBSITE FOR THIS VEHICLE, THE SAFETY RECALL WAS COMPLETED: HTTPS://WWW.SUBARU.COM/VEHICLE-RECALLS.HTML/VIN=[XXX] ACCORDING TO THE CARFAX REPORT, THE SAFETY RECALL WAS PERFORMED ON 2/7/2012 ONLY 5 MONTHS AFTER THE RECALL WAS ISSUED. (SCREENSHOT ATTACHED) THE NATURE OF THE FAILURE AND THE DESCRIPTION OF THE ORIGINAL SAFETY RECALL SHOW THAT THE TESTING STEPS AND REMEDIATION STEPS ARE NOT SUITABLE FOR A COMPLETED SAFETY RECALL AS THE PART DID END UP FAILING AFTER THE ADDITIONAL COATING OF ANTI-CORROSIVE HAD BEEN APPLIED TO THE LOWER CONTROL ARM OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318563March 18, 2020
ENGINE
HEAD GASKET ISSUE. WEEPING OIL BETWEEN THE HEADS AND THE BLOCK. NO LONGER OWN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181362February 20, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE ENGINE BAY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE). KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 159,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160641December 11, 2018
SUSPENSION
LOWER PASSENGER CONTROL ARM TORE OFF. AS A RESULT, LOSS CONTROL OF VEHICLE AT HIGH SPEED ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930227December 6, 2016
FUEL/PROPULSION SYSTEM
FUEL LINE LEAKING GAS IN COLD WEATHER. I REALLY DON'T THINK IT'S SAFE TO DRIVE WITH QUITE A BIT OF GAS LEAKING ALL OVER THE RIGHT SIDE OF THE ENGINE THAT GETS VERY HOT AND COULD CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915984October 13, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA AIR BAG DID NOT DEPLOY. SIDE IMPACT SENSOR DID NOT WORK. THE CAR TRAVELED SIDEWAYS INTO A LARGE OAK TREE IN EXCESS OF 35 MPH . THE POINT OF IMPACT WAS WHERE THE SIDE IMPACT SENSOR WAS LOCATED . NONE OF THE AIRBAGS DEPLOYED . SUBARU HAS BEEN VERY UNCOOPERATIVE WITH ANSWERS AS TO WHY THE AIRBAGS DID NOT DEPLOY . THIS HAPPENED UPON A RURAL ROAD IN THE FOG . NO OTHER VEHICLES WERE INVOLVED .
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10906741September 14, 2016
STRUCTURE:BODY
HTTPS://SERVICES.NEFRAMEWORK.COM/IMAGERETRIEVAL.ASPX?ID=974F272D-0461-4FF2-97A8-B175C14EC539 THAT DESCRIBES HOW THE CRASH HAPPENED. AIRBAGS DID NOT DEPLOY. I SUFFERED BROKEN LEFT ELBOW, FRACTURE IN MY SKULL,RIBS AND SHOULDER. ALSO SEVERE BRAIN TRAUMA. I HAVE A LOT OF PICTURES, BUT IT WILL ONLY LET ME ATTACH ONE. THERE IS FRONTAL DAMAGE FROM A SMALLER TREE, BUT THE MAJORITY IS ON THE DRIVERS SIDE(MY SIDE) FROM SLAMMING INTO A LARGE TREE.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10683479February 14, 2015
FUEL/PROPULSION SYSTEM
MY CAR IS LEAKING FUEL. I SMELL THE POISONOUS FUEL INSIDE MY VEHICLE EVERY TIME I AM INSIDE IT. I AM LOSING 50 MILES PER FULL TANK. CAN THIS LEAK CAUSE MY CAR TO BLOW-UP AND KILL ME OR OTHERS? I AM SCARED. MY NAME IS [XXX] FROM CLIFTON NEW JERSEY. MY EXTENDED WARRANTY EXPIRED IN NOVEMBER. ISN'T SAFETY MORE IMPORTANT THAN A 3 MONTH EXPIRED WARRANTY? I WORK FOR NJ TRANSIT, I KNOW THE DOT WOULD BE CONCERNED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672622January 15, 2015
FUEL/PROPULSION SYSTEM
EXTREMELY STRONG SMELL OF GASOLINE IN CABIN IN COLD WEATHER (BELOW 32 DEGREES F.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565949February 26, 2014
FUEL/PROPULSION SYSTEM
TL - THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THE FAILURE. AS A RESULT, SOME OF THE FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564399February 14, 2014
FUEL SYSTEM, GASOLINE
IT HAS RECENTLY BEEN EXTREMELY COLD IN CHICAGO AND UPON INITIAL STARTUP OF THE VEHICLE THERE IS A STRONG SMELL OF GASOLINE INSIDE THE CABIN. THE SMELL DOES NOT GO AWAY UNTIL THE CAR IS COMPLETELY WARMED UP. I NOTICED THAT THERE HAS BEEN A RECALL FOR THIS TYPE OF PROBLEM. IT WAS SUBARU RECALL NO. WVK-21. I BELIEVE MY CAR SHOULD FALL UNDER THIS RECALL. I CALLED SUBARU CUSTOMER SERVICE AND THEY TOLD ME THAT MY CAR DID NOT FALL UNDER THIS RECALL CAMPAIGN. BUT THE PROBLEMS I'VE BEEN HAVING FIT THE DESCRIPTION OF THE RECALL CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560917January 22, 2014
FUEL/PROPULSION SYSTEM
ONLY ON COLD DAYS I SMELL FUEL WHILE DRIVING, UPON INVESTAGATION I FOUND THAT THE LITTLE RUBBER LINES UNDER THE INTAKE WERE LEAKING FUEL ON TO THE TOP OF THE ENGINE. I CALLED SUBARU AND THEY SAID THE THEY KNOW ABOUT THE PROBLEM BUT MY CAR IS NOT IN THE RECALL BECAUASE I DON;T LIVE IN THE AFFECTED STATES SO IF I MOVE TO NEWYORK OR MICHIGAN I WOULD BE COVERED WELL I LIKE OHIO SO IF THIS COULD GET EXPANDED THAT WOULD BE GREAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558335January 3, 2014
FUEL/PROPULSION SYSTEM
FOLLOWING INITIAL STARTUP IN COLD WEATHER, FUEL LEAK OCCURS IN ENGINE COMPARTMENT. LEAK CAUSES GASOLINE ODOR IN VEHICLE CABIN AND POSES FIRE HAZARD. ONCE ENGINE IS WARM, AFTER A FEW MINUTES, LEAK AND ODOR DISSIPATE. INITIAL OCCURRENCE WAS IN 2008 AT HIGH ALTITUDE. PROBLEM DID NOT RESURFACE IN SOUTHERN CALIFORNIA WHERE NIGHT TIME TEMPERATURES ARE NOW LOW ENOUGH FOR ISSUE TO MANIFEST. SINCE RELOCATING TO SAN JOAQUIN VALLEY, WHERE OVERNIGHT TEMPERATURES ARE SIGNIFICANTLY LOWER, PROBLEM OCCURS ON EVERY MORNING START IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534734August 11, 2013
ENGINE AND ENGINE COOLING
OUTSIDE AIR TEMPERATURE WAS MODERATE(75F), BUT ENGINE WAS COLD. UPON ENGINE START STRONG SMELL OF GASOLINE IN CABIN AND IN ENGINE BAY AROUND THE PASSENGER SIDE INTAKE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514516May 31, 2013
AIR BAGS
CAR WAS INVOLVED IN A HEAD ON CRASH AT ABOUT 45 MPH INTO A FIRE HYDRANT IN THE CITY OF BELL. NONE OF THE AIRBAGS EXPANDED AT THE TIME OF THE CRASH. SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10496089February 1, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH AFTER ACCELERATING FROM A COMPLETE STOP, A STRONG ODOR OF FUEL WAS SMELLED INSIDE THE VEHICLE. THERE WAS NO VISIBLE SIGN OF A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL LINE AND CLAMPS WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V468000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487971December 11, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SMELLED OF GASOLINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A LEAK COMING FROM THE FUEL DELIVERY LINE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP), BUT WAS TOLD BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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