Subaru Forester Complaints (2023)

73 consumer complaints on file.

#11666169June 10, 2025
UNKNOWN OR OTHER
Air leak puncture on my left front tire driver side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657516April 29, 2025
ELECTRICAL SYSTEM, ENGINE
Currently suspected that the vehicle battery was installed incorrectly during assembly. Engine fire started at the battery wiring and vehicle was a total liss
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11649212March 19, 2025
VISIBILITY/WIPER
Windshield developed a crack during a week with wild temperature swings. There was no incident leading up to the development of the crack that would have caused an initial chip or point of failure. The initial crack appeared during the day where the temperature went from the mid-60s to below freezing with precipitation in a matter of hours. Crack was not present in warm AM and appeared during cold PM. It grew (initial crack ended where the scotch tape is) during a day later that week with another wild temperature swings. Clearly a failure in the tempering process and insufficient QA for the component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641608February 9, 2025
UNKNOWN OR OTHER
Front windshield crack came out of no where. No idea ever had a stone or anything connect with windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641177February 6, 2025
EXTERIOR LIGHTING
Factory installed headlights are dangerous as the low beam has a black line approximately halfway in the field of vision. Subaru states this is to keep from blinding oncoming vehicles. Driving in town not too bad, however in rural mountain areas with winding roads the headlights do not provide necessary lighting causing driving to be extremely dangerous. Low beams should not blind oncoming traffic. Dealer states these "projection" headlights cannot be replaced with traditional headlights. Complaint filed with Subaru who inform they can't take any action; however state in voice mail that "although not recommended" after market headlights could be installed when available. Dealer has previously informed that installation of standard headlights may void warranty. Mechanics consulted recommend driving with high beams, oncoming traffic will see why when low beams activated. Another recommendation has been to always drive with fog lights on and possibly install LED lamps in fog lights, to add additional brightness. This type of headlights should be investigated to prevent unnecessary accidents. (Another horrible idea with the Subaru headlights is that they "Swing" as the car goes around curves, this feature can be turned off though.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638961January 27, 2025
ELECTRICAL SYSTEM
The battery is getting drained by the car's system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638318January 24, 2025
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
The check engine light and a flashing 'S' and other lights stating the safety features such as Eyesight, lane departure, RAB, etc. are turned off. This started on 1/15/25, and I took the car to the dealership on 1/16/25. The dealership stated the EVap System Leak Detection Pump sensor indicated a leak, and the EvaporateLeak Check Module needs to be replaced but is back-ordered until mid-March 2025. They turned off all the lights and told me I could keep driving the vehicle. On 1/20/25, all of the lights were back on. The car lags to accelerate and is using gas at a rapid rate. I feel unsafe driving the car for another two months with the check engine light on and the acceleration capacity decreased. The dealership will not allow me a rental vehicle unless I leave it on their lot for two months until the part arrives. I cannot agree with that. The dealership informed me that multiple Forester and Crosstreks models have the same problem. This car was purchased brand new from the Olympia dealership and it currently has about 22,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637465January 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was stopped at a red light when, suddenly, my car engine completely shut down, a loud and high-pitched alarm began to squeal and many alerts flashed on my screen. one of the alerts stated that the eye--sight was not functioning.The car would not move when the traffic light turned green and I applied the gas pedal. Cars behind me and those in oncoming traffic had to swerve around me. I was in the center lane of traffic. Fortunately, I was able to put the emergency blinkers on. The traffic light turned red again. It occurred to me to shift into park and attempt to restart the car. The car did restart and I was able to drive home when the traffic light again turned green. I made an appointment to take the car into Concordville Subaru and, there, I was told that the battery was low and I was given a new battery since the car is under warranty. I am reading from other owners that this is a temporary fix only and that it does not address the real problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637451January 21, 2025
LANE DEPARTURE: BLIND SPOT DETECTION
On January 3, 2024, my Subaru forester suddenly lost emergency safety features such as the blind spot warning system. Many warning messages flashed on the screen as I drove north on rt 1 and the blind spot warning system was totally disabled. I believe that other safety features were likewise disabled, as well. I was upset as I had traded in my 2015 Forester because it lacked those safety features that in my new car had abruptly just stopped working! I drove my car to the Concordville Subaru dealership for diagnosis and repair. I was told that the tech found error code P0455. The tech also found that the gas cap was secured and he reset the code and test drove the car. The error code did not re-occur upon test driving the car. I was told that that error code meant that gas fumes had escaped from the tank and that, when that occurs, all safety features are disabled. As my gas cap was secured that explanation seemed very weak to me and I asked how that explanation could be correct. I was told that Subaru could do a "smoke test" to ensure no leaks of gas fumes. I was given a loaner car and the test was done and no issues were found. As my car was running fine, I took my car home. I am writing this complaint over a year past the incident because I have now had a second incident, different in detail, but I am fearing some major problem with the car. I will write a complaint regarding the second incident which occurred on January 5, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628405December 2, 2024
AIR BAGS
The front passenger side air bag remains turned off when a 105 pound adult sits in it, but turns on when a 185 pound adult sits in it. Subaru service informs us that it is factory set so that it will not deploy when a child is in the seat and cannot be adjusted. This puts any small adult or teenager sits in the front passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625984November 18, 2024
LANE DEPARTURE: ASSIST
I was driving on a two lane highway in the mountains and came around a small right-veering turn in the road. I straightened out the wheel to resume traveling straight, and my car’s auto-steer kicked in and pulled left into the center divider, and then right across two lanes and crashed into the side of the mountain. The auto-steer has pulled me out of lanes prior to this incident as well.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11618225October 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
While driving on a highway, one lane in each direction, my lane was going to end. In front of me were painted yellow highway lines directing me to head right to the new lane on the right side of the steel railings. My adaptive cruise control with lane keeping assistance still had me heading straight instead of to the right. I had to strongly turn my steering wheel to the right to avoid hitting the railing. Also I was following a car into a rotary with my adaptive cruise control on. Thankfully I wasn't going fast and the car started to speed up a little as the car in front of me turned around the rotary. I was able to steer it in the right direction. My point is, some of the new technology is showing commercials with drivers with their hands off the steering wheel, relying on the technology. I was glad I had complete control of the car, but these features aren't perfect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617947October 3, 2024
SEAT BELTS, SEATS
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613390September 9, 2024
UNKNOWN OR OTHER
Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611294August 27, 2024
SERVICE BRAKES, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610406August 23, 2024
POWER TRAIN, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609615August 20, 2024
STRUCTURE:BODY:HATCHBACK/LIFTGATE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608272August 13, 2024
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605628July 31, 2024
UNKNOWN OR OTHER
The car was parked for several weeks in a friend's driveway. I was on a trip overseas. When I came back, I started the car and the rear window glass shattered and blew into the car. There was no evidence of anything striking the glass from outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603673July 22, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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