Porsche Taycan Complaints (2021)

69 consumer complaints on file.

#11545045September 17, 2023
ENGINE
when push the pedal little hard from slow driving, i get the warning: " Engine control error, park vehicle in a safe place" and the car goes dead and lose power. it happened few days ago on the highway, the car stopped responding and i got that warning, luckily there was a shoulder on the highway to park the car, otherwise it would be very dangerous, i turned the car off, waited about 2 minutes then turned it on, all worked, i could drive it carefully back home, called the porsche dealer about the issue and got an appointment to see what is going on with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538414August 14, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
While charging the vehicle at a reduced rate (30 amps out of a 40 amp maximum) there was a thermal event in the outlet box that the Mobile Charger Connect was plugged into. There were no witnesses to the event, but it was later noticed that the wall around the outlet was blackened and one prong of the plug had melted the housing of the plug along with the receptacle. The Mobile Charger Connect had previously shown a high temperature warning, so the operating current was reduced from 40 to 30 amps at the direction of service personnel at the dealership. The Mobile Charger Connect was plugged into the specified NEMA 14-50 receptacle that has been in use for the entire duration of ownership.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11538108August 12, 2023
POWER TRAIN
Owned the car for 6 months and driving down highway and car just shuts off, limited braking and no accelerator. Coasts to a stop and then stops in the middle of the highway. My daughter and i were almost killed by the car behind us. Had to run across highway to get to safety. Porsche North America says this is just a service issue and not a safety issue. Google search reveals this is a widespread problem and not an isolated event as was told to owner. This was my 6th porsche and my last. Was told the power converter from AC to DC was fried and replacement part took almost 4 weeks to get and replace. No prior warnings lamps or indication that something was about to fry and cause the car to become inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524460May 30, 2023
SERVICE BRAKES
The brakes had no air pressure when trying to slow down; Completely Totalled Which then caused a collision into another vehicle; The car had significant damage with inspection by Insurance adjuster and collision team; No warning lights and had been in the Porsche dealership for computer updates prior to incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514322March 28, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car died after being on the charger for 8 weeks. Main battery is at 83% but apparently there is a 12v small battery that failed. Car is inoperable. Doors will not open, windows stuck partially down, car will not go into gear, can't be moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510739March 8, 2023
UNKNOWN OR OTHER
No heater for cabin or front windshield defroster, available for inspection. Ice build up in inside limiting visibility Taking care in but need to wait 4 weeks for appointment. Has not been inspected yet. No warnings just cold air blowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509792March 2, 2023
SERVICE BRAKES
The brakes fail in wet conditions. Porsche Taycan has 2 brake systems- light braking is regenerative braking (converting mechanical energy into electricity) and for heavier braking the mechanical disc brakes take over IN THIS FAILURE SITUATION in wet conditions pressing the brake pedal does VERY LITTLE to slow the car. DURING THESE FAILURE SITUATIONS, there is 0 regenerative braking occurring. Normally if there is 0 regen braking mechanical brakes engage at 1% brake pedal press so the entirety of the brake pedal engages the mechanical brakes. DURING THIS FAILURE SITUATION, the mechanical braking system does not engage early so it does not begin to engage until near the end of the brake pedal travel. DURING THIS FAILURE EVENT, THE MECHANICAL BRAKES ARE ONLY AT MINIMAL STOPPING POWER (+/- 20%). It has been compared to the first stop after getting a car washed– one must ‘jam on’ their brakes in order to get their car to stop, after which it tends to stop well. Cars come from the car wash at 1-3 mph, so 10-20% braking power does not put the user in jeopardy. IN THESE FAILURE SITUATIONS THE PORSCHE TAYCAN only has 10-20% stopping power WHILE TRAVELLING ‘AT SPEED’ ON NORMAL ROADWAYS The first time this happened I was approaching a stop light in traffic. If the turn lane weren’t empty I WOULD HAVE CRASHED into the cars ahead of me; I jerked the car into the turn lane & eventually came to a stop, with the brake pedal pressed in at 100% for the entire time. It happens at speeds from 3-50 mph It HAS been reproduced with myself in the car by Porsche service, and by other people in their cars, it was reproduced on my car AND ALL OTHER TAYCANS ON THE LOT at the dealer – each car did it The dealer has done ‘everything in their power’ but it is still happening. I was told Porsche NA was investigating on their wet track at their Atlanta HQ, but that the cars ‘tested as designed’ No warning messages or errors –the regen braking gauge always shows 0% while this happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507742February 17, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
On December 29, 2022, the heater unit in the car failed. This caused ice to form on the inside of the car, all windows. Winter in Chicago. Dealer said they are aware of other Tacans having this came issue but there are no parts available and could be 4 to 6 weeks for parts. it is now February 15th and still no parts and the car is unsafe to drive as you can not see out of the windows. If you look on the website in Europe there are reported over 800 of these cars with the same issue and now Audi is having the same issue. These cars are unsafer and should be removed from the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506332February 8, 2023
UNKNOWN OR OTHER
Cabin Heat not working at all. Fan blows but the cabin does not get warm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501045January 10, 2023
ELECTRICAL SYSTEM, ENGINE
Several times when driving (3) the vehicle loses all power and stops. Warning error messages are displayed on the dashboard screen ("Electrical system error") and "Engine Control Error" This is a dangerous situation, as the car suddenly just went dead on the middle of the highway. with cars having to swerve out of the way to avoid hitting my vehicle. The vehicle has been in the Porsche dealer once to have this issue rectified, but has happened again twice since that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499717January 2, 2023
VISIBILITY/WIPER
The heating unit and defrosting unit fail on the Porsche Taycans. I have seen this in other Porsche Taycans and it is nearly impossible to see through the windshield when it fails. I had to cautiously limp it to a Porsche dealership due to not being able to see out of the front windshield. There were no warning lamps or messages displayed simply zero heat and the driver side and passenger side windshield areas immediately fog up and it is impossible for it to be reduced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498160December 19, 2022
VISIBILITY/WIPER
Cabin heater in the car failed during very cold temperatures. Making the windows fog up considerably. Limiting my trips to short distances until this problem can be fixed due the safety concern of the windows fogging during longer trips. No warnings to the failure, dealer is aware of this being a common issue on the Taycan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496955December 11, 2022
ELECTRICAL SYSTEM
While driving my Porsche Taycan 2021 (5000 miles) Nov 4th, 2022, at highway speeds on I-15 to Vegas, the instrument cluster started flashing "Electric System Error" and instructed me to park in safe place immediately and call Roadside Assistance. I had to park on the hard shoulder and wait for a tow truck. It was scary as there were big rigs passing my every 10-20 seconds. Car was towed to the Porsche dealer in Vegas. Upon inspection it was found that the "High Voltage Converter" had malfunctioned and had to be replaced. This is very concerning that a critical EV component can fail in new car, which had done just over 5000 miles. Dealer replaced the component and now the vehicle is running fine but I am very skeptical to take the car out on long drives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496914December 11, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Spontaneous shutdown of the vehicle while driving. Critical failure of motility while driving. Driving at 50km per hour extremely dangerous as car just shutdown and I had to try to roll off the road but it died so I had to put it in neutral and push it by hand on a busy road. Car has been at the dealer for 3 weeks now. The spontaneous shut occurred and a red light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495919December 3, 2022
POWER TRAIN
There have been four total episodes when the car would not accelerate when the acceleration pedal was pressed. The last time it happened (late October 2022) the acceleration was very sluggish and I barely made it home. This happened on a residential street, and continued for 10+ minutes. If this power loss occurred on a highway, it could have lead to a very dangerous situation. There were no errors/warnings on dash. I brought the car for service to address this issue on Nov 2nd to Porsche Irvine. They told me that they identified a problem and had to replace "rear control unit" but since it's not available, they cannot provide ETA and car is still in service for 30 days now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485935September 22, 2022
POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The car experiences issue, after issue, including but not limited to collision alert warning not functioning, lane change assist failure, and the alarm sounding (disturbing the peace). As Porsche fixes the issues one by one, other matters emerge. The latest is the antania, and communications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476728July 31, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving at night at ~72 mph on a 65 mph divided highway with no traffic nearby the Collision Warning message appeared on the dash and the car noticeably slowed perhaps 5-10 mph. Then the msg cleared itself and the trip was completed otherwise uneventfully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472637July 6, 2022
ELECTRICAL SYSTEM, ENGINE
November 27,2021 Electrical System Failure . Car was parked in a parking lot . RED system failure error . After 30 minutes the car started and I drove it to Town Motors Porsche , Englewood NJ (purchase dealer). They had car for ~ 3 weeks and "everything is fine." July 6th 2022: Identical Electrical Systems failure . Again while car was parked in my garage . Car started on its own several hours later . Drove car to Town Englewood Porsche , Englewood NJ . The car is clearly unsafe and I do not feel comfortable driving this car. I do NOT want to be the first casualty because it fails on a highway . Porsche needs to take ownership . Taycan forum online clearly show that this is an issue with this car .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458091March 24, 2022
VEHICLE SPEED CONTROL
The Taycan offers what Porsche calls Porsche Innodrive (PID). PID once activated, the car uses navigation information and road signs to automatically adjust the vehicle's speed to the maximum speed limit of the road. In some locations, the vehicle abruptly reduces its speed because PID misreads a Truck Speed Limit sign, e.g.: the vehicle is moving at 65 mph, then it abruptly reduces the speed to 35 mph, which can cause another closely following vehicle to crash into the Taycan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458090March 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Taycan offers what Porsche calls Porsche Innodrive (PID). PID once activated, the car uses navigation information and road signs to automatically adjust the vehicle's speed to the speed limit of the road. In some instances, the system speed freezes at, e.g., 50 mph and no longer adjusts to the speed limit of the road. When this happens, the vehicle will accelerate to the speed it froze at. I have experienced this multiple times. See attached image. The car indicates that it would accelerate to 50 mph in a 25 mph zone. This has happened multiple times, with speeds frozen at 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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