Pontiac Grand AM Complaints (2004)

293 consumer complaints on file.

#11440526November 15, 2021
POWER TRAIN
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331824June 30, 2020
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232776July 17, 2019
AIR BAGS
I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11222967June 27, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220910June 18, 2019
ELECTRICAL SYSTEM
I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218215June 5, 2019
FUEL/PROPULSION SYSTEM, STEERING, EXTERIOR LIGHTING
FUEL SYSTEM RECALL , STRONG GAS SMELL INSIDE CAR EXTERIOR LIGHTING RECALL, HARD TO SEE WHILE DRIVING CAR AT NIGHT ELETRICAL SYTEM IGNITION RECALL POWER CUTS ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208949May 21, 2019
AIR BAGS
VEHICLE SHUTS DOWN AS IT DID DURING RECALL. THEY SUPPOSEDLY REPAIRED IT. I THEN BOUGHT IT FROM PREVIOUS OWNER WHO DID NOT MENTION THE PROBLEM AS BEING ON A RECALL. WE FOUND OUT BUT DEALER SAYS IT WAS REPAIRED. OBVIOUSLY THE FIX DID NOT WORK AS VEHICLE STILL SHUTS DOWN AND SAYS AIRBAG WARNING. WHAT RECOURSE DO WE HAVE WHEN THEY SAY IT WAS PREVIOUSLY REPAIRED BUT WASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206337May 8, 2019
UNKNOWN OR OTHER
I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ANYTHING TO ME, EXCEPT THEY COULD NOT HELP ME, THAT IS WAS JUST A PLASTIC PIECE THAT THEY PUT ON THE KEY IN THE HOLE WHERE THE KEY RING GOES. YET I STILL KEEP GETTING THE RECALL IN THE MAIL. WHAT EXACTLY IS THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145367November 5, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT TOOK THE VEHICLE TO WALDORF CHEVROLET CADILLAC (2298 CRAIN HWY, WALDORF, MD 20601, (301) 645-7000), BUT THEY REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE RUBBER COVERING ON THE KEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128755September 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER (NEIL HUFFMAN AUTO GROUP, 3810 SPRINGHURST BLVD #310, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 162,000. **TR CONSUMER STATED CAR FAILED TO START ON MANY OCCASIONS. ONLINE COMPLAINTS INCLUDE NOT STARTING POSSIBLE IGNITION SHUT DOWN WRITE OPERATING CAR. PASSLOCK CODE FAULTY. VIN IS INVALID UPDATED 10/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120826August 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION SOLENOIDS BURNT OUT DUE TO OVERHEATING TCC SOLENOID PRESSURE SOLENOID WILL NOT LET ME GO IN REVERSE OR DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118571August 8, 2018
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 40 MPH, BOTH TURN SIGNAL INDICATORS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (DURAND CHEVROLET, 223 WASHINGTON ST, HUDSON, MA 01749, 978-310-1243) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099394June 3, 2018
ELECTRICAL SYSTEM
VEHICLE IS BLACKING OUT WHILE DRIVING AT A STOPPING HAPPENED ONCE NOW KEY DOES NOT TURN DO TO IGNITION LOCK NOT BEING REPLACED AT RECALL OLD KEY GET STUCK AS WELL AS NEW KEY IF I DIE DRIVING AT LEAST I CAN SAY I STILL LIKE MY PONIAC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092393May 8, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR STALLS OUT FROM TIME TO TIME BECAUSE OF THE IGNITION SWITCH I TOOK IT TO GMC THEY TOLD ME THAT THEY COULDN'T HELP ME BECAUSE I DIDN'T HAVE THE ORIGINAL KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092248May 7, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO THE BLINKERS WILL STOP WORKING YOU HAVE TO HIT THE HAZARDOUS BLINKERS FOR THE BLINKERS TO START WORKING AGAIN THIS COULD CAUSE A REAR-END ACCIDENT I ALSO TOLD THE MANUFACTURER ABOUT THIS ISSUE AND THEY ARE NOT WANTING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083260April 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL LIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT HAD TO USE HIS HANDS TO SIGNAL WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040283October 26, 2017
ELECTRICAL SYSTEM
THE IGNITION SYSTEM OR SENSOR DOESN'T WORK.SOME TIME IT WANT START.AFTER WAITING FOR THE SECURITY LIGHT QUICK FLASHING IT WILL START SOMETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025278September 25, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2004 GRAND AM AND I WAS SITTING IN STOP AND GO TRAFFIC ON AN HWY AND IT WAS HOT OUTSIDE THAT DAY AND WHEN I LET MY FEET OFF THE BRAKE PEDAL MY CAR START TO ACCELERATE BY ITS SELF VERY FAST AND I IMMEDIATELY PRESS MY BREAK TO THE FLOOR AND MY ANTI-LOCK BREAKS KICKED IN AND THE CAR CONTINUED SKID AND ACCELERATE FAST AND I HAD PUT MY CARS TRANSMISSION INTO NEUTRAL AND THE MOTOR CONTINUED TO REV EVEN AFTER MY TRANSMISSION WAS IN NERAL. I ENDED UP SKIDDING UP A SIDE WALK TO AVOID A SERIOUS CRASH OR BEING KILLED IN A BAD CRASH. I BELIEVE IT WAS A DEFECT IN THE VEHICLE SPEED CONTROL ACCELERATOR PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969456March 30, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SECURITY LIGHT FLUSHED 2 DAYS AGO, AND WHEN I TURNED THE CAR ENGINE OFF THE CAR WOULD NOT CRANK OR START. TOOK THE BATTERY TO BE CHARGED, AND IT STILL WOULD NOT CRANK OR START. I SPENT ALL NIGHT ON THE INTERNET TO FIND THAT THE PONTIAC GRAND AM'S FROM 1999 - 2005 CAN HAVE SECURITY PASSLOCK ISSUES THAT CAUSE THE CAR NOT TO CRANK OR START. WITH THE KEY TURNED ON THE LIGHTS WILL COME ON AND THE WINDOWS WILL GO UP AND DOWN, BUT YOU CAN'T CRANK THE CAR. I FOUND A PROCEDURE THAT WILL TEMPORARILY BYPASS THE SECURITY PASSLOCK, WHICH INVOLVE FOLLOWING THE SEQUENCE OF TURNING THE KEY TO ON POSITION WAIT 10 - 12 MIN. TURN CAR TO OFF (HOPEFULLY THE SECURITY LIGHT IN DISPLAY WILL GO OFF COMPLETELY) THEN TURN THE KEY TO START. THAT WORK FOR ME, BUT THE SECURITY LIGHT DISPLAY IN THE DASH PANEL DID NOT GO OFF. I HAVE TO HOPE THAT I WILL LATER BE ABLE TO CRANK THE CAR UP AGAIN. I THINK THIS IS RIDICULOUS, AND DANGEROUS. YOU COULD BE SOMEWHERE FAR AWAY FROM OTHERS AND STRANDED. THUS YOU COULD BE IN POTENTIAL DANGEROUS FROM THE ELEMENTS OR ENVIRONMENT OR COULD BECOME A VICTIM OF VIOLENCE IF THE RIGHT PERSON(S) APPROACH YOU WHEN YOU ARE STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967133March 20, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER DID NOT RECEIVE ANY INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE FAILURE OCCURED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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