Nissan Juke Complaints (2014)

59 consumer complaints on file.

#11341633July 27, 2020
VEHICLE SPEED CONTROL
TIMING CHANGE IS NOT WORKING HAVEN'T HAD ANY ACCIDENT CAR IS IN GOOD CONDITION AND HAVE SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279884November 13, 2019
AIR BAGS
CAR RAN A STOP SIGN AND I BROAD SIDED HER AT 30 MILES AN HOU IN MY 2014 NISSAN JUKE. SHE WAS GOING 30MILES AN HOUR TOO TOO. THE FRONT AIRBAG DID NOT DEPLOY. NISSAN INSPECTED THE CAR AND SAID THAT EVERYTHING WORKED FINE. I HAVE A CRACKED STERNUM AND TWO BADLY BRUISE KNEES. I WANT YOU TO INVESTIGATE THIS CRASH AS MY DAUGHTER IS DRIVING A 2012 NISSAN JUKE AND IT MAY HAVE THE SAME FAULTY AIRBAG,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11279452November 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
BRAKE SWITCH STOPPED WORKING WHEN PRESSED EACH TIME BUT WAS STILL CONNECTED. CAR COULD NOT BE STARTED WHEN BRAKE LIGHTS DO NOT COME ON. AFTER CONFIRMING NO ISSUE WITH THE BRAKE. THE CAR STARTED STALLING PERIODICALLY WHILE DRIVING CAUSING A SAFETY ISSUE. APPEARS TO BE RELATED TO THE START STOP SWITCH SAFETY CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269577October 19, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ELECTRICAL ISSUES BEGAN WITHIN MONTHS AFTER PURCHASING (DEC 2014). NAVIGATION SYSTEM, RADIO, INTERIOR LIGHTS ALL GO HAYWIRE UNEXPECTEDLY. RADIO//NAVIGATION COMPLETELY BLACK; INTERIOR LIGHTS EITHER STAY ON, FLICKER OR WON'T COME ON AT ALL. AFTER TAKING IT BACK TO THE DEALERSHIP & HAVING THEM TEST IT, THEY ALWAYS CLAIMED THEIR COMPUTERS DIDN'T CATCH ANY ISSUES. I REQUESTED THAT MY COMPLAINTS BE MARKED DOWN & SENT IN TO MANUFACTURER EVERY TIME. THAT BEGAN HAPPENING BEFORE 20,000 MILES AND CONTINUES TODAY (115,000 MILES). THE CAR HAS NEVER THROWN ANY CODES & NEVER HAD ANY CHECK ENGINE LIGHTS, OR ANY SUCH MECHANICAL ISSUE LIGHT NOTIFICATIONS COME UP ON DASH. THE CAR BEGAN LOSING POWER AROUND 75,000 MILES (OIL CHANGES, MAINTENANCE DONE ON TIME)'WHEN ACCELERATING THE CAR WOULD SKIP, JUMP OR ALMOST STALL WHENEVER TRYING TO PULL OUT IN TRAFFIC. CHANGED SPARK PLUGS AT RECOMMENDED MILEAGE (100,000), NO CHANGE. ONE DAY AFTER DRIVING TO THE GAS STATION WHICH IS 4.2 MILES FROM MY HOME & BACK HOME, WHEN MILEAGE WAS AROUND 100,000 (CONVENIENTLY IMMEDIATELY AFTER WARRANTY EXPIRES) MY CARS A/C QUIT WORKING, AND THE CAR RAN INCREDIBLY HOT (WITH ABSOLUTELY NO INDICATION OF ANY ISSUES). I NOTICED MY FEET WERE BURNING UNDER THE DRIVER SIDE DASH (WHILE DRIVING). PULLED OVER, POPPED HOOD-IMMEDIATELY SAW COOLANT RESERVOIR (PLASTIC RESERVOIR) WAS EMPTY, CHECKED OIL DIPSTICK AND NOTHING'NO OIL. 3 DAYS PRIOR TO THIS SITUATION I CHECKED FLUIDS (IN SOUTH GEORGIA DURING THE BE SUMMER IT'S INCREDIBLY HOT & I WAS TAUGHT TO KEEP AN EYE ON OIL/FLUIDS DURING EXTREMELY HOT WEATHER. I HAD AN OIL CHANGE ROUGHLY A MONTH PRIOR TO THIS SITUATION AS WELL. AFTER THIS OVERHEATING PROBLEM WAS RESOLVED, MY A/C NO LONGER COOLED. RECHARGING DID NOTHING'DUE TO THE PERFECT TIMING OF THE WARRANTY EXPIRING THAT LEFT ME WITH NO ALTERNATIVE OTHER THAN ACCEPT MY FATE & THE UNBEARABLE GEORGIA HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267081October 8, 2019
ENGINE
TURBO HAS COME APART, WITH NO WARNING! CAR WAS IN EXCELLENT CONDITION BEFORE THIS HAPPENED. THIS SHOULDN'T HAVE HAPPENED AND A VERY EXPENSIVE PROBLEM AT THAT!. I'M TAKING A LOAN FOR THE REPAIR SINCE I NEED MY CAR. EVERY NISSAN I'VE PURCHASED BEFORE HAS BEEN VERY DEPENDABLE. I WAS TOLD THIS A BIG PROBLEM WITH THE JUKE AND NEED TO BE RECALLED. PLEASE CONSIDER THE RECALL ON THE JUKE TURBO, I LOVE THIS CAR BUT CAN'T AFFORD ANYTHING ELSE TO HAPPEN. MY CAR HAS BEEN SITTING IN MY DRIVEWAY FOR 2 MONTHS, SO I COULD COME UP WITH THE MONEY. MY HUSBAND DIE IN JANUARY 2019 AND MONEY IS VERY LIMITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258577September 27, 2019
POWER TRAIN
I DRIVE A LOT. I NOTICED THAT WHEN DRIVING ON HOT DAYS 80+ ON LONG DRIVES 1 HOUR+ ON THE INTERSTATE, MY CARS POWER AND RPMS BASICALLY SHUT DOWN. THIS HAPPENED MULTIPLE TIMES STARTING AROUND 50K MILES. THE TRANSMISSION OVERHEATED AND PUT THE CAR INTO A SAFETY MODE. THE TRANSMISSION OVERHEATED DUE TO A MANUFACTURING ISSUE. THAT WOULD BE, NISSAN FAILING TO PROPER EQUIP THE COOLANT SYSTEM ON THE TRANSMISSION. THIS FAILURE IN SAFELY MANUFACTURING THE TRANSMISSION TO RUN PROPERLY HAS REQUIRED ON MULTIPLE OCCASIONS FOR ME TO PULL OVER ON THE INTERSTATE, TURN MY CAR OFF, AND WAIT 20 MINUTES OR MORE FOR THE TRANSMISSION TO COOL DOWN. THIS ONLY HAPPENS ON LONG DRIVES ON HOT DAYS WHERE MY PERSONAL SAFETY IS HIGHER RISKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255547September 16, 2019
POWER TRAIN
TRANSMISSION SLIPPING WHILE DRIVING ON ANY ROAD AS GOES UP HILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244538August 16, 2019
ELECTRICAL SYSTEM
I BROUGHT MY JUKE INTO NISSAN FOR AN OIL CHANGE. AFTER GETTING THE VEHICLE BACK THAT NIGHT I BEGAN HAVING ISSUES STARTING THE CAR. INITIALLY I THOUGHT THE KEY NEEDED TO BE REPROGRAMMED. I SPENT THE MONEY BOUGHT A SECOND KEY AND THE THERE PROBLEM STILL EXIST. THE START/STOP ENGINE BUTTON ON THE CAR ONLY STARTS THE CAR AFTER MULTIPLE TRIES. THERE IS OBVIOUSLY AN ISSUE WITH THE START/STOP BUTTON. THIS HAS BEEN A CONTINUAL PROBLEM AND HAS LEFT ME STRANDED BECAUSE THE CAR WILL NOT START BACK UP. THE BATTERY IS BRAND NEW, I HAVE A BRAND NEW KEY, AND THE BREAK PEDAL CENSOR IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234603July 24, 2019
POWER TRAIN
TRANMISSION SLOW TO TAKE OFF SAFETY ISSUE WHEN TURNING IN TRAFFIC. ALSO FAILS COMPLETELY QUITE OFTEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228275June 28, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING AND SHUT OFF. THE VEHICLE WAS ABLE TO RESTART AFTER THE ENGINE COOLED DOWN. THE VEHICLE WAS TAKEN TO LIA NISSAN OF SARATOGA (2906 U.S. 9, MALTA, NY 12020, (518) 633-11330), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204522April 29, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
VEHICLE HAS JUST OVER 25000 MILES. WHEN TURNING AT LOW SPEEDS AND A COUPLE TIMES WHILE DRIVING STRAIGHT AT LOW SPEEDS THERE IS A CLUNKING/CLICKING NOISE. IT SEEMS TO DO IT MOSTLY WHILE BRAKING. I'M THINKING EITHER THE TIE ROD ENDS OR MAYBE CV AXLE. I DON'T THINK A VEHICLE WITH LESS THAN 75,000 MILES SHOULD HAVE FAILING SUSPENSION PARTS. THE NAVIGATION SYSTEM/RADIO SCREEN HAS GONE BLACK A COUPLE TIMES WITH NO COMMUNICATION FROM ANY BUTTONS. I COULDN'T TURN IT ON OR OFF, OR OPERATE ANY RADIO STATIONS. I DISCONNECTED THE BATTERY TERMINALS FOR A COUPLE MINUTES AND THAT SEEMED TO FIX THE PROBLEM FOR NOW. ALSO, THE STEERING WHEEL BUTTONS TO CHANGE THE STATION/VOLUME SEEM TO WORK ONLY WHEN THEY WANT TO. AND THE VOLUME WILL SOMETIMES ERRATICALLY TURN EXTREMELY LOUD OR LOW WITH THE SLIGHTEST TURN OR THE KNOB/ONE OR TWO PUSHES OF THE BUTTON ON THE STEERING WHEEL. WHEN PARKED/AT LOW SPEEDS, OPERATING THE WINDOWS WILL CAUSE A DROP IN RPMS. THE AUTO UP FOR THE DRIVER WINDOW NO LONGER WORKS, WHILE THE AUTO DOWN STILL DOES. THE CAR IS A MANUAL TRANSMISSION NISMO. IT HAS LOW MILES FOR THE AGE OF THE VEHICLE. I SHOULDN'T BE HAVING ELECTRICAL AND SUSPENSION ISSUES AT THE MILEAGE/AGE OF THE VEHICLE. I'VE READ THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH THE NAV SCREEN. ALSO, I'VE READ MULTIPLE PEOPLE HAVING PROBLEMS WITH THE WINDOWS CAUSING RPM TO DROP. I HAVEN'T LOOKED INTO THE CLUNKING NOISE MUCH YET, BUT I'M SURE THERE ARE PEOPLE EXPERIENCING THE SAME ISSUE AS I AM. THIS IS UNACCEPTABLE. I TRUST NISSANS BRAND AND KNOW THEY ARE EXCELLENT CARS THAT CAN BE DRIVEN FOR MANY YEARS AND MILES. IF YOU COULD PLEASE LOOK INTO THESE ISSUES AND FIND A SOLUTION IT WOULD MAKE MANY PEOPLE WITH THIS MAKE AND MODEL BE MORE COMFORTABLE IN THEIR CARS AND HAVE FAITH THAT THEY AREN'T GOING TO BREAK DOWN/ HAVE TO DUMP LOADS OF UNNECESSARY MONEY INTO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203883April 26, 2019
POWER TRAIN
I LIVE IN ARIZONA; IT IS END OF APRIL AND YESTERDAY TEMPERATURES WERE 99-100 DEGREES. COMING BACK FROM PHOENIX ON HIGHWAY GOING 75MPH, RPM WAS AT 4000; ENGINE REVVING HIGH AND WOULD NOT COME DOWN- VERY LOUD AND NOISY. UPON GOING UP HILL, CAR STARTED TO AUTOMATICALLY SLOW DOWN ON ITS OWN, FIRST TO 40 MPH, THEN TO 25MPH. AT THIS POINT I PULLED OVER TO THE SHOULDER AS MY CAR CONTINUED TO SLOW TO 20 MPH. ALL OF THIS WHILE MY FOOT WAS PRESSED COMPLETELY TO THE FLOOR OF THE GAS PEDAL! ABSOLUTELY NO POWER! SAT ON THE SIDE OF THE ROAD FOR A FEW MINUTES BUT KEPT ENGINE RUNNING. ONCE I STARTED ON THE ROAD AGAIN, TRANY SEEMED TO "KICK IN" AND I WAS ABLE TO GO 40 MPH IN A MATTER OF MINUTES WITH REGULAR RPM AND NO NOISE. I STOPPED AT THE GAS STATION 3 MILES AHEAD AND LET THE VEHICLE REST FOR ABOUT 10 MINUTES. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS 7 MONTHS PRIOR IN THE HOTTER MONTH OF SEPTEMBER IN ARIZONA WHERE TEMPERATURES REACH WELL INTO 110. SAME SCENERIO OF TRAVELING LONG DISTANCE- 75-80 MILES, PUSHING THE VEHICLE TO 75MPH ON FREEWAY, GAS PEDAL ALL THE WAY TO THE FLOOR AND LOSING POWER. THE FIRST TIME THIS HAPPENED WAS FRIGHTENING BECAUSE I WAS ON BUSY FREEWAY, LOTS OF TRAFFIC, AND SUDDENLY NO POWER WITH VEHICLE DECELERATING TO 60, THEN 50MPH WITH KIDS IN THE CAR. PROBLEM RESOLVED WHEN I GOT OFF FREEWAY AND LET THE CAR REST. BOTH TIMES THERE WAS NO ENGINE LIGHT. YESTERDAY WHEN I CALLED THE DEALERSHIP, THEY WERE NOT FAMILIAR WITH THIS PROBLEM. WHEN I CAME HOME I GOOGLED MY SCENERIO AND DISCOVERED THIS IS A VERY COMMON PROBLEM AMONG NISSAN OWNERS WITH CVT TRANSMISSION. WHY IS THERE NOT A RECALL OR BULLETIN ON THIS WITH A FIX??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179808February 13, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 15 MPH, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE CONTACT ALSO NOTICED A PUDDLE OF FUEL UNDER THE VEHICLE WHEN IT WAS FIRST STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PRESSURE SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS ALSO TAKEN TO SORG NISSAN (2845 N DETROIT ST, WARSAW, IN 46582) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 34443511. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173910February 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL IN THE VEHICLE AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE SMELL WAS INTERFERING WITH HER PERSONAL HEALTH. THE VEHICLE WAS TAKEN TO GASTONIA NISSAN (2275 E FRANKLIN BLVD, GASTONIA, NC 28054, (855) 274-8641) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THAT A FAILURE WAS NOT DETECTED WITHIN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166604January 12, 2019
STRUCTURE:BODY
THE DRIVERS DOOR WON'T OPEN AND IT'S NOT BECAUSE OF ICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149873November 7, 2018
AIR BAGS
DRIVER'S STEERING WHEEL MOUNTED AIRBAG DEPLOYED WITH NO IMPACT OR ACCIDENT. NO PRIOR ACCIDENT OR REPAIRS TO MY VEHICLE. NO NOISES OR VIBRATIONS OCCURRED IN MY VEHICLE PRIOR TO OR ON THE DAY OF THE ACCIDENT. I DID NOT HEAR OR SEE ANY FAULT CODE REGARDING THE VEHICLE'S AIRBAG SYSTEM WHILE I WAS DRIVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11142181October 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE NOTICED A STRONG FUEL ODOR WHEN I FIRST START THE CAR FOR THE PAST FEW WEEKS. EVIDENTLY IT IS A LEAKING FUEL PRESSURE SENSOR. IT APPEARS THERE IS ALREADY A RECALL ON THIS PROBLEM (UNDER NHTSA CAMPAIGN ID:14V683000), BUT MY SPECIFIC VIN IS NOT INCLUDED. I HAVE JUST OVER 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111046July 12, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
MY JUKE HAS BEEN DECECLERATING WHILE IN HIGHWAY DOING 75MPH AND HAS BEEN JUMPING GEARS WHICH ALL HAD BEEN A PROBLEM SINCE PURCHASING THE CAR AND WAS NOT FOUND UNTIL TODAY THAT THE ENTIRE VALVE BODY CONTROL IN THE TRANSMISSION WHICH CONTROLS CVT NEEDS TO BE REPLACED. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED AS MY CAR IS 4 YEARS OLD AND SHOULD NOT HAVE THIS PROBLEM WITH LESS THEN 130000 MILES. I HAD EXTENDED WARRANTY UNTIL 120000 AND CONTINUOUSLY REPORTED THIS TO DEALERSHIP DURING EACH SERVICE WHICH THEY NEVER COULD DIAGNOSE AND FOUND TODAY TELLING ME THE COST TO FIX IT AND REPLACE AND RESOLVE THESE ISSUES IS OVER $1800. MY JUKE HAS HAD SEVERAL PROBLEMS ON TOP OF THESE ISSUES ALL TO DO WITH SAFETY OVER THE YEARS AND SEVERAL SIMILAR COMPLAINTS HAVE BEEN REPORTED AND NOT RECALLED BY NISSAN WHICH IS UNACCEPTABLE, UNSAFE, AND A LEGAL ISSUE WHICH I WILL POSSIBLY BE PURSUING DUE TO THE SEVERAL ACCIDENTS I HAVE ALSO EXPERIENCED THROUGHOUT THE YEARS WHICH THESE PROBLEMS WERE ALSO PRESENT AND NOT RESOLVED DUE TO NO SAFETY RECALLS BEING ON FILE WITH NISSAN. MY CAR HAS ALSO SHUT OFF TWICE WHILE IN TRAFFIC AND STOPPED ACCELERATING ON HIGHWAY SEVERAL TIMES ALMOST CAUSING ACCIDENTS. OTHER OWNERS HAVE REPORTED THESE SAME ISSUES AND NO RECALLS HAVE BEEN DONE ALTHOUGH THE JUKE ALSO STOPPED BEING MADE IN 2015 RIGHT AFTER I PURCHASED MINE BRAND NEW. I HAVE KEPT UP ON ALL ROUTINE MAINTENANCE THROUGHOUT THE YEARS AND FEES THAT THESE ISSUES ARE UNACCEPTABLE, UNSAFE, AND ALL WHICH I WILL BE REPORTING TO BETTER BUSINESS HERESY, NISSAN, AND EXPLORING LEGAL CASE IF NISSAN DOES NOT LOOK INTO RECALLING THESE SEVERAL SAFETY HAZARDS ON THE 2014-2015 JUKES, INCLUDING MY JUKE. I WANT A RESOLUTION AND NOT TO HAVE TO PAY FOR THESE SAFETY CONCERNS THAT SHOULD HAVE BEEN RECALLED AND RESOLVED AND STILL HAVE NOT BEEN TO THIS DATE OF TODAY WHERE ISSUE WAS IDENTIFIED, SEE ATTACHMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11094139May 16, 2018
SEAT BELTS, UNKNOWN OR OTHER
REAR SEAT LATCH RELEASE ONLY WON'T FULLY RELEASE SEAT COULD BE A SAFETY PROBLEM IF WAS IN A WRECK AND THERE WAS A RECALL ON THE 2012 BUT MINE IS A 2014 WITH SAME ISSUE NISSAN WON'T DO NOTHING TO TAKE CARE OF THIS FACTORY ISSUE VERY UN SAFE MOVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082443April 2, 2018
FUEL/PROPULSION SYSTEM
THERE IS A FUEL LEAK IN THE ENGINE. THE HIGH PRESSURE FUEL PRESSURE SENSOR IS LEAKING FUEL ALL DOWN THE ENGINE, AND THE CAR HAS A STRONG GASOLINE SMELL. THE SMELL IS PRESENT WHILE THE CAR IS STATIONARY AND IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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