MINI Countryman Complaints (2014)

16 consumer complaints on file.

#11752251July 22, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On or around 6/20/26, I went to drive my 2014 mini countryman. When I got inside, I quickly realized that there was mold growing throughout the vehicle, on the carpet, and in the trunk. The vehicle started, but I was unable to use the drivers side window. I sent the vehicle in for service and was informed that a massive leak after a storm had clogged the drain tubes to the moon roof allowing water to leak into the driver side floor. The water damaged the electrical box which caused the window to stop worked. I found out later that this electrical component failure can cause several other issues most alarmingly, increased potential for an electrical fire. I have filed a claim with my insurance company due to the water damage and mold. I’ve been quoted between $5,000-8,000 for repairs to the electric panel, cleaning the mold, replacing the carpet etc. other models of the mini for 2014 were recalled due to sunroof issues. It appears my mini countryman has the same moonroof and same problems as the other mini models that were recalled. Clearing of the drains on the moonroof should at least be a requirement under typical maintenance and communicated to buyers before they purchase these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717134February 10, 2026
UNKNOWN OR OTHER
The transfer case fail only 53,000 miles the dangerous part fail down the floor almost causing and a bad accident talking abut the pipe connecting to the rear tires I hear this is common in this cars that’s why I’m reporting the incident I take it to private Mecanic need to replace transfer case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707492December 29, 2025
ELECTRICAL SYSTEM
1- Component and system failed. Mini Copper, Contryman S : The key entry stopped responding. We managed to enter into the car, by removed the fob and using the key to open car. One inside, we noticed water dripping off the cd area and the dashboard. A further look reveled more water. 2- How was your safety or the safety of others put at risk?. Mini Copper, Countryman S: We made a short stop into the local Target. After back in the road noticed a sudden change around the central console. Most the electronic data was now gone or blinked. Stopped the car. After 10 minutes, tried to start the card but did no started right away. Now battery has some issued. The Central panel displayed a yellow/orange background. All functions gone or blinking. The temperature displayed a ghost image. Last, while inside the car we notice a funny smell. 3- Has the problem been reproduced or confirmed by a dealer or independent service center? A local Indi shop - Checo Auto Repair- said that at rain water came in contact with the electrical system and they replaced the inside real-view miror. After, all car's funtions restaurated. Key fob works. The dashboard data came back. The battery remain with some issue 4- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mini Copper Countryman S: No 5- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Mini copper Countryman S: No, that I now . Then, 30 t0 45 day later, the car has
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622774October 30, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Footwell module is bad. My safety is at risk everyday that I drive the vehicle. The high beams don't work, turn signals don't work, inside dash lights don't work,windows don't roll down, side mirror's don't work,inside lights don't work, doors don't lock.My car was in the shop for another issue and the mechanic said my floor boards were wet up front,( Hurricaine Helene) my car was at the shop during the hurricaine.I have never had an issue with my sunroof leaking. No the car wasn't inspected by any of the representatives.I have no clue why my car wasn't included in the recall. The clubman and the mini hardtop was in the recall for the foot well module. The car had a car up on a lift meaning needs serviced. The car stated having problems on 09/30/2024 the light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605365July 30, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has been inspected by a third party electronics repair shop and cannot be repaired. There were no warnings until it stopped working in the street. Vehicle has not been repaired, because available parts are diverted first to warrantied vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583958April 19, 2024
ELECTRICAL SYSTEM
The fuse box is defective and we are not able to find one anywhere on the globe that has this part. The lights will not go off and wears down the brand new battery we purchased. The car will not start & leaves us with a defective car. It’s a 2014 & only has 59,000 miles on it. The car came from Germany and only had one previous owner. How can you help us? We have an appointment with the BMW dealership on Maui, [XXX]. We just spent $400.00 to have the problem diagnosed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525479June 5, 2023
ENGINE AND ENGINE COOLING
2014 Mini Cooper Countryman - Engine Low Oil Failure and yes the vehicle is available for inspection. Had an engine oil pressure electronic message come up on the car: Engine Oil pressure too low. Possible Engine damage. Swith off engine. Continued driving is not possible. Please contact mini dealership. Had the car towed to dealer. Was told there is an engine oil leak somewhere. The provided one possible fix, but not for sure fix for 2k. Was told to put oil in engine every 750 miles to help prevent any engine failures. Started looking into the potential recall or class action lawsuits and found this: BMW Class Action Lawsuit Says Mini Cooper Engines Leak, The BMW Mini Cooper Leaky Engine Class Action Lawsuit is Borkman v. BMW of North America LLC, Case No. 2:16-cv-02225. Was told to contact NHTSA for potential law suits that may help us with the issue. The car is not safe and should not be having problems like this. Please let us know if we can get any assitance with this. Thank You!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524490May 30, 2023
ENGINE
Mini cooper keeps leaking oil which can be dangerous for road safety. There are Lawsuits going on but company has not recalled their vehicles to fix oil leak issue. It has cost consumers thousands of dollars in repair, time loss & mental harassment. Company is aware of the issues and has not done anything. These cars are not safe to be driven & sold in the USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524389May 30, 2023
ELECTRICAL SYSTEM
The contact owned a 2014 Mini Countryman. The contact stated that after parking the vehicle in his driveway, approximately two hours later the neighbor who noticed the windshield wipers were activated and that the interior of the vehicle was foggy, alerted the contact of their observance. The contact opened the door of the vehicle and discovered smoke and a burning amber-colored dashboard. The fire department was called to the scene but no extinguisher was needed since the fire was only in the interior of the vehicle and had extinguished on its own. A fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The failure mileage was 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11497837December 17, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
The drains that funnel rain water from sun roof and doors become dislodge causing water to flood inside the passenger floor and cause electrical short.. my main computer shorted out and my car died while i was doing 65 mph on the freeway i was almost killed the mini dealer checked it out and said the water inside was the cause it ran me $4000 to repair it I looked on line and there's hundreds of people that have gone thru similar issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406617April 5, 2021
ENGINE
THIS CAR HAS 52,000 MILES AND IS LEAKING OIL FROM THE FRONT OF THE ENGINE. WHEN LOOKING, I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM, AND IT IS EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388520January 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ENGINE LIGHT TURN ON CONSTANTLY. ENGINE WAS REPLACED LEAKS, SENSORS, SPARKS PLUGS ETC. CAR CONTINUES TO JERK AFTER CHANGING PARTS. UNSAFE TO DRIVE. JERKS AFTER STARTING AND SPEEDS OF 40MPH AND HIGHWAY SPEEDS. OIL FOUND IN SPARK PLUGS AND CHANGED STILL HAS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387428January 10, 2021
EXTERIOR LIGHTING
THE LIGHTS CHANGE COLOR SPECTRUM, [XXX], FLICKER, BLACK OUT, AND THEN RETURN TO NORMAL. AN INTERNET SEARCH OF VEHICLE FORUMS SHOWS THIS IS A FREQUENTLY OCCURRING MINI PROBLEM AND THERE WAS A BULLETIN CIRCULATING AT MINI DEALERSHIPS REGARDING THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328513June 12, 2020
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, (909) 895-2925, AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.*DT DEALER TOLD THE CONSUMER SEAT BOTTOM PROXIMITY SENSOR SYSTEM FAILURE WAS NOT PART OF THE RECALL. FAILURE CODES AS FOLLOWS: 93C3: ACSM/MRS: SEAT-OCCUPANCY DETECTOR, PASSENGER. 9434: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OR OPEN CIRCUIT. 9435: FRONT PASSENGER SEAT OCCUPANCY - SHORT CIRCUIT OF OPEN CIRCUIT DUE TO MOISTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320962April 13, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
PURCHASED USED SUMMER 2018. IN FALL OF 2018, FRONT DRIVER-SIDE DOOR LATCH MECH. FAILED, PREVENTING DOOR FROM CLOSING. MECH WAS REPLACED BY DEALER. WINTER OF 2018 THE DRIVER-SIDE REAR AND PASSENGER-SIDE REAR LATCH MECHS FAILED. AGAIN, DOORS CANNOT BE SECURED WHEN THE MECH FAILS. DEALER REPLACED BOTH REAR DOOR MECHS.. ON APRIL 7 2020, PASSENGER-SIDE FRONT MECH FAILED, PREVENTING DOOR FROM BEING SHUT. TWO COMPLAINTS: WHY SO MANY FAILURES IN THE LATCH MECHANISM, AND WHY THE FAILURE MODE RENDERS THE DOOR UNABLE TO BE CLOSED OR LATCHED. VEHICLE CAN'T EVEN BE SAFELY TOWED WITH THE DOORS DISENGAGED FROM THE NADER PIN. WE USED NYLON RATCHET STRAPS TO SECURE THE DOORS SHUT WHILE TRANSPORTING IT FOR REPAIR. FIRST THREE LOCK MECHS FAILED WHILE VEHICLE WAS STATIONARY/PARKED. LAST FAILURE OR PASSENGER FRONT OCCURED AFTER VEHICLE WAS IN MOTION - LATCH DISENGAGED AND DOOR SWUNG OPEN WHILE MAKING LEFT TURN. ATTACHING FOUR IMAGES OF REMOVED FAILED LATCH MECH SHOWING MFR AND PART NO INFO
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11308014February 9, 2020
ELECTRICAL SYSTEM
WATER INTRUSION AT THE FRONT SEAT FOOT WELLS WHICH CAUSED ELECTRICAL ISSUES AND A BATTERY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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