Mazda Mazda3 Service Bulletins (2021)
630 manufacturer communications on file.
- March 23, 2021•Document ID: 10189858Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-014-21b
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video).
Associated Products (4)Associated Documents - March 16, 2021•Document ID: 10189954Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- DRW38
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryDRW38 - RESIDUE OR STAIN BY WRAPGUARD ON BELTLINE - On the subject vehicles shipped from MC on January 8, 2021, added wrap guard was temporarily attached on the beltline molding (both left and right) to protect the beltline molding from misty seawater (for rust prevention). The wrap guard was to be removed prior to shipment. The affected vehicles need to have the wrap guard removed and then inspect the beltline molding for any signs of adhesive residue or possible rust spots.
Associated Products (3)Associated Documents - March 16, 2021•Document ID: 10189947Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; EQUIPMENT; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-023-21
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors
Associated Products (1)Associated Documents - March 15, 2021•Document ID: 10189951Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SA-013-21c
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - March 15, 2021•Document ID: 10189950Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-012-21c
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - March 15, 2021•Document ID: 10189797Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-21
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.
Associated Products (7)Associated Documents - March 11, 2021•Document ID: 10189854Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005-21c
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (2)Associated Documents - March 8, 2021•Document ID: 10189946Service Bulletin/Repair InstructionsVISIBILITY; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-022-21
- Date Added:
- April 6, 2021
- Manufacturer:
- MAZDA
SummaryWhen performing the MGSS Workshop Manual 360ð View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST.
Associated Products (5)Associated Documents - March 8, 2021•Document ID: 10189871Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-020-21
- Date Added:
- April 5, 2021
- Manufacturer:
- MAZDA
SummaryKey Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
Associated Products (5)Associated Documents - February 22, 2021•Document ID: 10188101Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSPC5
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new MDRT Tool will be sent to all dealers, please read the attached MDRT Tool document arriving with this email. NOTE: The subject vehicles are affected by one, two or three concerns depending on production date, (Battery Drain, and/or MRCC and/or Theft-deterrent system). Some of the subject vehicles are also affected by SSPC4 and Safety Recall 4621B which officially addresses radio static noise from speakers, and/or rear hatch may fall when parked on an incline.
Associated Products (2)Associated Documents - February 22, 2021•Document ID: 10188031Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-012-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - February 22, 2021•Document ID: 10188029Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-013-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 10, 2021•Document ID: 10188032Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-005-21a
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (2)Associated Documents - February 8, 2021•Document ID: 10188016Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-006-21-3779
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThis service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Associated Products (8)Associated Documents - February 8, 2021•Document ID: 10188015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 01-005-21-3778
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (8)Associated Documents - February 2, 2021•Document ID: 10188030Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-012-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188028Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING
- Mfr Comm. #:
- SA-013-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummaryIMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (4)Associated Documents - February 2, 2021•Document ID: 10188027Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-014-21
- Date Added:
- March 3, 2021
- Manufacturer:
- MAZDA
SummarySome customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information.
Associated Products (4)Associated Documents - January 29, 2021•Document ID: 10186813Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-011-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySection 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be required. Since an "ultrasonic cutter" is not readily available, follow the Repair Procedure to cut the rectangular hole.
Associated Products (2)Associated Documents - January 29, 2021•Document ID: 10186812Service Bulletin/Repair InstructionsLANE DEPARTURE; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-010-21
- Date Added:
- February 6, 2021
- Manufacturer:
- MAZDA
SummarySome vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the procedure is completed). Front radar sensor out of alignment due to vehicle accident.
Associated Products (2)Associated Documents