Lincoln Navigator Complaints (1998)

192 consumer complaints on file.

#11084696April 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL FORWARD OR BACKWARDS, DEPENDING ON IF THE VEHICLE WAS ON AN INCLINE OR A DECLINE. THE CONTACT WAS CONCERNED ABOUT THE ROLLAWAY POSSIBILITIES WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885556July 18, 2016
SERVICE BRAKES, SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE INDEPENDENTLY SWAYED FROM SIDE TO SIDE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE REAR OF THE VEHICLE BEGAN TO SCRAPE ACROSS THE GROUND. THE CONTACT MENTIONED THAT THE VEHICLE STOPPED INDEPENDENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LUG NUTS ON THE REAR PASSENGER SIDE WHEEL FRACTURED AND CAUSED THE WHEEL TO DISENGAGE FROM THE VEHICLE. THE ENTIRE REAR OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME, THE DRIVE SHAFT, THE TRANS AXLE, THE TRANSFER CASE, THE REAR AXLE, THE BEARING, AND THE REAR LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875996June 22, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 1998 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT IN PLACE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A MILD CONCUSSION AND A WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860549April 20, 2016
AIR BAGS, SUSPENSION, WHEELS
I WAS DRIVING ABOUT 40 MPH ON A RODE A DROVE EVERYDAY SOMETHING BROKE ON MY 98 LINCOLN NAVIGATOR . THE GUYS WHO FLIPPED IT BACK OVER SAID THE SUSPENSION BROKE I SCRAPED A GUARDRAIL THEN STRAIGHT ACROSS THE ROAD HEAD ON WITH A TREE I FLIPPED UP ON MY HEADLIGHTS SPUN LIKE THAT THEN ROLLED 50 MORE FEET DOWN THE ROAD IT KNOCKED ME OUT ON IMPACT BUT A FRIEND WAS IN FRONT OF ME AND SEEN THE WHOLE THING I HAD A SEVERE CONCUSSION AND BROKE MY BACK N FOUR PLACES NONE OF THE AIRBAGS DEPLOYED I WOULD NOT RECOMMEND THIS TYPE OF VEHICLE FOR ANYONE THERE ARE SO MANY COMPLAINTS ABOUT THE SUSPENSION AND AIR SHOCKS NOT WORKING MY SONS ALMOST LOST THEIR MOM BC THE SUSPENSION BROKE IT WAS A VERY WELL MAINTAINED VEHICLE ONE OWNER BE FORE ME WHO TOOK VERY GOOD CARE OF IT I ONLY DROVE IT FOR 5 MONTHS ABOUT 20 MILES ADAY TO WORK IN BACK IT WAS NOT LACK OF MAINTENANCE OR ANYTHING LIKE THAT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10854253April 8, 2016
POWER TRAIN, SUSPENSION, WHEELS
WHEELS ARE NOT SAFE AND VERY DANGEROUS AND RANDOMLY BREAKING OFF ALL SCREWS WHILE DRIVING AND RUINED THE FRAME AND DRIVE SHAFT TRANSMISSION SUSPENSION ETC... HIGHWAY 10 WEST AND VEHICLE BECAME UNSTOPPABLE AS BRAKES ALSO NEW BUT FAILED WITHOUT 4TH WHEEL THIS OCCURRED 1ST ON MORNING AFTER ST PATRICKS DAY 2016 AND THE TIRES WERE GOOD AND WHEELS WERE BOLTED WITH LUGNUT IMPACT DRILL AND MECHANIC SAID THERS A RECALL AND THE ORIGINAL OWNER WAS UNAWARE BUT LINCOLN CLAIMS THEY TRIED TO FIX BEFORE IN 1999 BUT ANAHEIM WAS FRAUDULENTLY CLAIMING REPAIRS THAT WERE NEVER COMPLETED BECAUSE THE OWNER ALWAYS ONLY WENT TO THE DEALER WHERE PURCHASED NEW AND THE WARRANTY WAS IN EFFECT 69,863 MILES .
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10839942March 4, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE INSTRUMENT CLUSTER FAILED TO DISPLAY THE DESIRED GEAR SELECTION. IN ADDITION, THE GEAR LEVER WOULD NOT SHIFT INTO THE PARK POSITION PROPERLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 97V171000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693836March 12, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO GO INTO THE PARK POSITION. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY FAILED TO DISENGAGE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692397March 5, 2015
EXTERIOR LIGHTING
STARTED WITH THE LIGHT IN VEHICLE STAYING ON FOR HOURS AT A TIME CAUSING A LOUD NOISE UNDER HOOD. WHILE DRIVING AND PICKING UP MY GIRLFRIEND, WE WERE SCARED BY THE SUDDEN ACCELERATION OF MY VEHICLE. WE HIT ANOTHER CAR CAUSING OUR HEADS TO HIT THE DASH BOARD. THE CAR WOULDN'T STOP SO AFTER WE HIT A CAR WHILE ON BREAKS, I THROUGH CAR IN PARK AND THAT JUST MADE CAR ENGINE ROAR EVEN LOUDER CAUSING ENGINE TO GO INTO DANGER MOOD. TURNED CAR OFF AND STARTED BACK UP IT WAS STILL ROARING BUT THEN CALM DOWN TO NORMAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10560780January 21, 2014
ELECTRICAL SYSTEM, ENGINE
CAR WAS PARKED IN THE DRIVEWAY. HAD NOT BEEN RUNNING OR STARTED IN OVER A WEEK. SPONTANEOUSLY CAUGHT FIRE AND BURNED UP. VEHICLE IS TOTALED AND OUR GARAGE AND FRONT FASCIA RECEIVED FIRE AND WATER DAMAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10520424June 18, 2013
ENGINE
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER ADDING FUEL TO THE VEHICLE SMOKE EMITTED FROM THE ENGINE COMPARTMENT FOLLOWED BY A THERMAL EVENT. THE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ..UPDATED 07-17-13 *BF THE CONSUMER STATED AFTER PUMPING GAS A STRANGE CLICKING NOISE WAS HEARD ON THE DRIVER'S SIDE. THE DRIVERE TURNED THE VEHICLE ON AND OFF WITH THE SAME RESULT. SMOKE THEN EMERGED FROM THE HOOD. A FIRE STARTED ON THE PASSENGER'S SIDE. A THUMP WAS HEARD AND THE VEHICLE BEGAN TO LEAK FLUIDS.. THE FIRE WENT OUT. THE VEHICLE WAS TOWED TO DEALER. THE VEHICLE WAS NOT REPAIRED. UPDATED 07/24/2013 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10499915February 25, 2013
ENGINE, ELECTRICAL SYSTEM
SPARK PLUG BLEW OUT AT 45 MPH W/O WARNING. TOOK TO DEALERSHIP AND GOT BACK NEXT DAY. 2 DAYS LATER, ENGINE LIGHT ON, WAS TOLD BY SAME DEALERSHIP THAT I HAD FAULTY VACUUM HOSES. MORE MONEY SPENT. NOW ABS LIGHT IS ON AFTER CHANGING ALL FRONT END BRAKE COMPONENTS. ALSO DASH LIGHTS STAY ON EVEN WITH ALL OTHER LIGHTS ARE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475070September 11, 2012
WHEELS
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED SHE NOTICED THE REAR PASSENGER SIDE RIM WAS CORRODED. THE TIRES WOULD LOOSE AIR FREQUENTLY. ALSO, THE CONTACT NOTICED THAT THE FRONT AND REAR DRIVER SIDE RIMS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHO STATED THAT THE RIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439899December 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ENGINE AND RULED THE FIRE AS A MECHANICAL FAILURE. A FIRE REPORT WAS FILED AND AVAILABLE. THERE WERE NO INJURIES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 119,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438664December 5, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL FORWARD AFTER SHIFTING INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION -PRNDL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367129November 22, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE TURNED ON THE IGNITION BUT THE SOUND OF THE IGNITION STARTING WOULD NOT STOP. THE VEHICLE WAS NOT IN A DRIVABLE STATE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366688November 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED ON A DECLINE IN A PARKING LOT THE VEHICLE ROLLED OUT OF THE PARKING LOT INTO THE STREET AND CRASHED INTO ANOTHER VEHICLE THAT WAS AT A TRAFFIC LIGHT. SLIGHT DAMAGE WAS DONE TO THE OTHER VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK GEAR THE VEHICLE WOULD NOT MOVE. TO PREVENT THE VEHICLE FROM ROLLING, THE EMERGENCY BRAKE WAS ENGAGED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE PRE-OWNED VEHICLE WAS PURCHASED ON NOVEMBER 8, 2003. SHE REFERENCED RECALL 97V171000, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) AND WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WORK HAD ALREADY BEEN PERFORMED. THE CONTACT STATED THAT SHE OPENED A CASE WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 163,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10332394May 26, 2010
ENGINE AND ENGINE COOLING
THE COMMON BLOWN SPARK PLUG PROBLEM FOR FORD ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286680October 7, 2009
SUSPENSION:REAR, STRUCTURE
THE AIR COMPRESSOR CONTINUES TO FAIL, THIS CAUSES THE BACK OF THE VEHICLE TO DROP WAY DOWN. IF THIS HAPPENS WHILE THE VEHICLE IS TRAVELING ON THE FREEWAY I AM AFRAID THAT THE VEHICLE CAN FLIP OVER WITH MYSELF AND MY BABY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285162September 24, 2009
SUSPENSION
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE SHE NOTICED THAT IT WAS LOW TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, AND A TECHNICIAN CONCLUDED THAT THE SUSPENSION SENSORS FAILED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 170,000. UPDATED 12/7/09 *CN UPDATED 12/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276985July 16, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE PARKED AT A GAS STATION, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER HAS NOT BEEN NOTIFIED. PRIOR TO THE FIRE, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED AT THAT TIME. THE CONTACT BELIEVES THAT THE FIRE WAS DUE TO THE VEHICLE SPEED CONTROL. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 155,969. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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