Lincoln MKZ Complaints (2014)

125 consumer complaints on file.

#11769491October 7, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
My 2014 Lincoln MKZ Hybrid has experienced significant water intrusion and intermittent electrical malfunctions. During heavy rain, water saturated the passenger-side floor areas, including the rear passenger floor. The source of the water intrusion has not been identified despite professional inspection and water testing. After the water-intrusion events, the vehicle experienced intermittent electrical problems including the passenger-side window not operating, HVAC/air-conditioning controls becoming inoperative, radio/front controls not responding, and at times multiple electrical functions becoming inoperative together. I also observed that moving the passenger seat sometimes appeared to coincide with the affected functions beginning to work again. I do not know whether the seat movement is causally related. An independent automotive electrical facility performed a diagnostic scan. Multiple communication-related DTCs were recorded across vehicle systems. Several were identified as current faults, including lost communication or invalid-data faults involving the Front Controls Interface Module, Door Control Module B, Gateway A and HVAC Control Module. Other codes were historical/not current. The vehicle was subsequently inspected by a Lincoln dealer. The dealer performed water testing but was unable to identify the source of the leak. Some electrical connections near the floor were inspected without visible moisture or corrosion being found. The dealer also reported an intermittent loose connection involving communication with the gateway during diagnostic testing. The underlying cause of the intermittent electrical malfunction was not identified or repaired. The electrical malfunction occurred again shortly after the vehicle was returned and remains intermittent. Because multiple vehicle functions can become unavailable unpredictably, I am concerned about the reliability and safety of the vehicle's electrical/network systems. The vehicle remains available for ins
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758493August 21, 2026
UNKNOWN OR OTHER
Rear backup camera is defective and not working. Initially it would work intermittently and but now for the last few months it does not work at all. I went to dealership and contacted Lincoln directly and they refused to repair the defective rear camera. Despite there being an open recall for the exact same problem for model years 2015 and up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740542May 28, 2026
AIR BAGS
The contact owned a 2014 Lincoln MKZ. The contact stated that while idle at a stop sign, a nearby aggressive driver had lost control attempting to pass another nearby vehicle; however, lost control and T-boned the front Driver-side door. No warning lights illuminated. In addition, the contact stated that the impact of the crash was approximately 40 MPH; however, the air bags did not deploy, but had deployed for the vehicle that caused the crash. Medical attention was sought for hip and neck pain. A police report was not filed. The vehicle was towed to a local Tow yard via the local Police Department, where it remains for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11734401April 28, 2026
UNKNOWN OR OTHER
Back up camera freezes or goes blacks in the middle of use. In the middle of backing up, it goes out or does not even turn on when put in reverse. When it doesnt come on, it has an error message or just goes black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717970February 14, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
The transmission is slipping my car is only has 53,000 miles on it, the radio doesn’t work I had to pay over $1000 to fix the trunk latch and my brakes are fine but not working properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713321January 26, 2026
STEERING
STEERING GEAR STOPPED WORKING, CAUSED THE CAR TO LOCK UP STEERING WHILE DRIVING SIMALAR AS RECALL 19S26. WE FEEL THIS CAR SHOULD ADDED TO THE CURRENT RECALLS FOR THIS SAME MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708587January 3, 2026
STEERING, UNKNOWN OR OTHER
Steering wheel lock up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695925October 27, 2025
UNKNOWN OR OTHER
Rear backup camera works intermittently. Can be backing up and viewing screen goes dark. Original equipment, no damage to automobile. Has been malfunctioning for several months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695490October 24, 2025
BACK OVER PREVENTION
The contact owns a 2014 Lincoln MKZ. The contact stated that the rearview camera displayed a flipped image while reversing. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690681September 30, 2025
UNKNOWN OR OTHER
Rear view camera failure. When the vehicle is put in reverse, the rear view camera does not come on creating a safety hazard while backing up since you don't always have a line of sight due to other vehicles parked next to you. A warning message eventually pops up that says "Camera is unavailable. Please contact your dealership." The dealership diagnosed the problem on July 2, 2024 shortly after the problem started and advised that the camera needs to be replaced. The cost at that time would have been $1,230 plus tax to replace it and I have already spent $166.60 for the diagnotics. The car is available for inspection. A recall has been issued by Ford for rear view camera failures. My car is not included in the recall but I feel the recall should be extended to include my car and VIN as this is a safety hazard due to equipment failure. I have attached a copy of the invoice and quote from the Ford dealership. I am also attaching photos of the camera failure taken while the vehicle is in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679561August 9, 2025
STEERING
A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our Vin number [XXX] , and it was not included on this recall. However we believe it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679253August 8, 2025
STEERING
The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660825May 14, 2025
ELECTRICAL SYSTEM
-Rear view camera will only work 20% of the time at best. -The outside trunk button does not work at all, but the trunk button on the remote and inside the vehicle work. -The heated and cooling seats seldomly work. - The vehicle has randomly shut down, followed by trouble starting while in park on a few occasions in the last few years. -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635313January 10, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623428November 4, 2024
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619904October 15, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2014 Lincoln MKZ. The contact stated that while her husband was inspecting the vehicle, he was unable to remove the lug nuts. There were no warning lights illuminated. The vehicle was taken to a tire center, where they cut the lug nuts off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned that in the event of a blowout, the tire would not be able to be replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592151June 3, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2014 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the panoramic sunroof shattered with no impact. The contact mentioned that glass flew inside the vehicle. The contact also had glass in her hair. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585113April 25, 2024
BACK OVER PREVENTION: WARNINGS
The problem with this car is that the backup camera stopped working on my car. The line are gone and the image is reversed. The dealing told me it was the camera and it was almost $1,000 to replace it. I did notdo it, but now I am finding many othes with the same broplem. The safety issue is that when I back up and I am not sure if what I am seeing is accurate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560361December 15, 2023
STEERING
The contact owns a 2014 Lincoln MKZ. The contact stated that while driving at 50 MPH, the steering wheel moves up and down. No warning lights were illuminated at the time of the failure. The vehicle was then taken to an independent where the contact was provided with information regarding NHTSA Campaign Number: 18V167000 (Steering). The owner also contacted an unknown Ford dealer. The dealer stated that the VIN was not included in NHTSA Campaign Number: 18V167000 (Steering). The vehicle was not repaired. The manufacturer has not been notified. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538780August 15, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I push my start button and it makes the starting nose and after a few minutes it starts and when I go to move it stalls out and then won't start again or starts and stalls again. But the next day drives fine. And it has been happening now for months even after we fixed the high rich codes it was giving out but now there's no codes appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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