Land Rover Range Rover Complaints (2024)

10 consumer complaints on file.

#11735982May 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle would shift into neutral independently before losing automotive power. A warning message "Electrical Fault detected" and another unknown were displayed. The vehicle was towed to a local dealer, where it was diagnosed with a catastrophic converter failure. The vehicle was repaired out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714392January 30, 2026
VISIBILITY/WIPER
The moon roof on the roof of the vehicle shattered. However, it was not a typical "starburst" pattern from an impact. We did not have any impacts. Instead, the shatter pattern was a series of sinusoidal waves. This glass fracture pattern has been identified by researchers in scholarly papers as a manufacturing defect or a stress fracture from torsional forces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712866January 23, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Subject: URGENT: Investigation Request – Systemic Loss of Propulsion in Jaguar Land Rover (JLR) Vehicles (2017–2026). 1. Description of Defect I am formally reporting a critical, life-threatening safety defect involving the Powertrain Control Module (PCM) and the Fuel Pump Driver Module (FPDM) in Jaguar Land Rover (JLR) vehicles. These modules suffer from spontaneous software "resets" or "reboot" loops during operation. When the PCM resets, it severs communication with the fuel system, causing an immediate and total loss of propulsion (motive power). 2. Safety Hazard and Real-World Impact This defect triggers without warning at highway speeds, resulting in vehicles stopping abruptly in high-speed lanes. This creates a "sitting duck" scenario, rendering the vehicle unable to move to a shoulder and significantly increasing the risk of catastrophic rear-end collisions and multi-vehicle pileups. Reported incidents include near-misses and accidents directly attributed to this sudden stalling. 3. Timeline of Manufacturer Awareness (2017 – Present) JLR has been aware of this specific PCM/FPDM communication failure since at least 2017. Internal documentation, such as NHTSA Technical Bulletin SB-10095121-1020, identified short circuits in the PCM/FPDM line for 2017 F-PACE and XE models. Subsequent bulletins, including MC-10218879-0001, admit that software "flashing" is ineffective and that FPDM hardware replacement is often required. Despite nearly a decade of internal knowledge, JLR has failed to initiate a comprehensive global safety recall for all affected VINs, opting instead for localized "Service Actions" that do not permanently resolve the hardware instability. 4. International Context and Manufacturer Inaction The Chinese State Administration for Market Regulation (SAMR) has already summoned JLR officials regarding these stalling failures. However, JLR has not provided a verified, permanent solution. 5. Demand for Action We demand an immediate, multi-agency
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
2
#11712859January 23, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Subject: URGENT: Global Safety Defect Report – Jaguar Land Rover (JLR) Powertrain Control Module (PCM) and Fuel Pump Driver Module (FPDM) Failure. Description of Defect: I am writing to formally report a critical safety defect affecting Jaguar Land Rover (JLR) vehicles involving the Powertrain Control Module (PCM) and the Fuel Pump Driver Module (FPDM). These modules are experiencing spontaneous "reset" or "reboot" events during vehicle operation, leading to a sudden and total loss of propulsion. Safety Hazard: Affected vehicles are experiencing power loss at highway speeds, often resulting in the vehicle stopping abruptly in live lanes of traffic. This defect has directly led to near-misses and reported accidents. The loss of power frequently occurs without warning, rendering the vehicle a "sitting duck" on high-speed roads, creating an extreme risk of rear-end collisions and multi-vehicle pileups. Manufacturer Inaction: Despite internal technical bulletins (e.g., NHTSA TSB MC-10218879-0001) and mounting consumer complaints, JLR has failed to issue a global safety recall or provide a permanent hardware/software resolution. While the Chinese State Administration for Market Regulation (SAMR) has reportedly summoned JLR officials regarding these stalling issues, the manufacturer has yet to implement a verified fix or acknowledge the systemic nature of the failure. Demand for Action: We request that your agency launch an immediate investigation into the frequency and severity of these stalling events to compel Jaguar Land Rover to initiate a safety recall and protect the motoring public.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11695549October 25, 2025
VISIBILITY/WIPER
The component is Land Rover windshields and design of 2024 vehicles. I am on my 6th windshield in a little over a year since purchase. I have had a crack and runs in my vision on the window more than a clear vision through the windshield. The Land Rover Company/manufacturer/dealerships know if the defect design of windshields. Capital Glass in Baton Rouge, Louisiana has changed and commented on the number of windshields that have been replaced on Range Rovers, and Defenders all produced by Land Rover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689206September 23, 2025
SERVICE BRAKES
rear brakes were worn only after 13 mths of driving a brand new range rover and that was driving slow and never pushing the car. Out of the 20+ vehicles i've owned in my lifetime i've never seen a vehicle requiring new brake pads at 10-15k miles. Basically, we need to replace the brake pads every year with the annual service which is unacceptable and clearly faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655853April 21, 2025
SEATS
On my 7 passenger RR when the button is pushed for the second row seat to move up to allow a passenger in the third row access, if the button is accidentally pressed to move the seat back into place, it will not automatically disengage if someone is stuck between the seat and vehicle frame. This happened to me. I moved the seat forward in order to lean into the third row to attach a booster seat. As I was leaning on the car frame to reach the 3rd row, my body somehow pressed the button that allows the second row seat to go back into position. I did not hear it moving back into place. I became stuck in between the seat and the car frame. I could not move and the seat would not release off my back. It was crushing me and my lung capacity was being compressed. I pushed with all my might for it to move off me and I could feel it compress my lungs further. I found a latch to pull but that did not release it. With half of my body inside the vehicle I could not reach the button that I was leaning on. I tried everything. Thank God I had my 6 yo grandson to help by climbing from the 3rd to 2nd row to push the button. Also, thank God, I'm a strong woman, former USMC, because if that had been a weaker person or a child I believe they would have been crushed. The vehicle can be inspected upon request and I have reported the incident to my dealership.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11632278December 24, 2024
SERVICE BRAKES
This four month old 2024 Range Rover LWB with Bosch brakes experienced a sudden and complete loss of braking capabilities. When the driver went to brake and while turning into a parking stall, the brake pedal was not in its usual position and did not work. It was stuck to or close to the floor mat and was unresponsive. The brake was not at the normal position springing back after having previously compressed it. The braking system failure happened at a low speed after a series of turns. The driver was unable to stop the vehicle and it crashed. The lack of braking capability occurred for multiple seconds while going into a parking space until the vehicle crashed. The driver attempted emergency measures when the vehicle’s brakes were unresponsive in a desperate attempt to do anything to stop the vehicle. That included potentially pushing the park button in the center console. After multiple seconds of the brakes not working and the driver attempting to take any measure to stop the vehicle and the vehicle extending onto a sidewalk past the parking lot, the driver accidentally hit the accelerator. The car was already off the roadway about to crash prior to the acceleration. The acceleration sped up the crash a second later. The car was totaled. There are multiple data and video evidence. The are numerous emails describing the incident in greater detail that can be provided. Some of the evidence was destroyed according to JLR as JLR states there is a designed pyrotechnic explosion that occurs post crash to dislodge the brake pedal to avoid entrapment. That does not explain the loss of braking system and unresponsiveness of the brake pedal prior to the crash. Range Rover and Progressive are conducting independent inspections. Range Rover claims that the brake system was never engaged and that the crash was user error. We believe Range Rover is attempting to whitewash the incident to avoid identifying a problem, costly repairs, claims, a recall, or a combination.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11603636July 21, 2024
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
On first occastions while driving at 60+ MPH on a busy highway, the vehicle beeped for a few seconds and the dashboard went blank, engine died, no brakes, no power steering. It was only a miracle that saved me from being hit at a high speed by other drivers. The dealer charged the battery and updated the SW. Approximately 5 weeks later, on the second occasion after driving 300 miles out of town, the same thing happened again. Luckily, I was on a local road and was able to get off the travel lanes. On both occasions, the vehicle was towed to a Land Rover Dealership. The vehicle remains at the dealership now for the past 10 days while they try to figure out the problem. The vehicle is less than 3 months with only 2600 miles. The Service Advisor at my local dealership told me that there have been several similar cases and that LR cannot seem to diagnose or fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580916April 3, 2024
POWER TRAIN
Was on the highway and there was a rumbling noise coming from under the car. It would only happen at highway speeds. (The dealer said this was normal and happened when he trest drive another car of the same model.) When driving at parking lot speeds and making sharp turns, the car would have a shudder and grinding noise. The car has 5,700 miles, and after taking it to the dealership, they said it needs a new transfer case. When they lifted the car, the part connecting the transfer case to the drivetrain was loose and would move when touched. And there is no ETA on the part. Now the car is undrivable, and there is no telling when it will be again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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