Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11772904October 22, 2026
ENGINE
The contact owns a 2013 Kia Optima. While driving at 65 MPH, the vehicle lost motive power but continued to drive under reduced power, with the check engine warning light illuminated. The failure nearly caused a crash. The vehicle was taken to O'Reilly's, where three knock sensor codes were retrieved. The vehicle was then taken to the dealer and was repaired under NHTSA Campaign Numbers: 23V652000 (Service Brake, Hydraulic), 22V093000 (Fuel System, Gasoline), and 22V560000 (Structure). The manufacturer was notified of the failure by phone. The failure mileage was approximately 125,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773095October 22, 2026
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
hybrid battery low won't crank but turns on and says park do not drive check charging system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770155October 9, 2026
AIR BAGS
Air bag light is on the panel & is not enabled & buttons on steering wheel that adjust the volume and stations have stopped working unless the steering wheel is turned all the way to the left. Believe it is a faulty spring in the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769506October 7, 2026
AIR BAGS
I own a 2013 Kia Optima SXL. While the vehicle was parked and there was no collision, crash, impact, or other event that should have caused the airbags to deploy, the airbags unexpectedly deployed on their own. The deployment caused damage to the vehicle, including damage to the windshield. The airbag also hit me while I was sitting in the passenger seat, my children were also in the back seat. All of our ears were ringing for 24hours, I went to the hospital to get a CT scan for the pain I felt in my face, ear and head. This occurred without the vehicle being involved in an accident. I have photographs and documentation of the vehicle and the damage and can provide additional information if needed.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11769671October 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
Despite documenting this catastrophic internal mechanical destruction, the authorized franchise dealer has issued a written directive instructing the driver to operate this structurally compromised vehicle on public roads for a 1,000-mile oil consumption test with explicit instructions not to add, check, or have anyone service the engine oil level. Operating an engine running dry with verified cylinder wall gouging and unstable timing chains creates an imminent, severe safety hazard for the occupants and other motorists, including sudden highway engine lockup, loss of power steering, or vehicle fires. The vehicle underwent Safety Recall Campaign SC147 in 2017, which carries a court-mandated Lifetime Warranty Extension on the block for core failures. The dealership is forcing an unsafe vehicle modification and dangerous roadway test to evade standard warranty coverage processing. A complete 11-invoice history proves this defect originally manifested and was logged by a technician at 96,738 miles while fully inside the standard factory coverage window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767056September 25, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
I took my car to riverchase Kia to get a battery and to get the battery installed I have the invoice I was charged $762 and he also told me that he was doing some recalls on wiring and he told me he completed it well recently I was driving and the brakes gave out on me he was supposed to do a recall job on the he cu but he only put a fuse in and press complete on your system to let you all know that he completed the job but he did not complete the job he patched it up and I almost lost my life the Brits gave out on me I pressed the brakes down to the floor I pressed the the parking brake and I put the car in park while driving because it lost power of breaking and a warning came up popped up and it said it's a safety race warning do not drive do not drive no brakes do not drive and I almost ran into a building finally the car out down and I was able to stop but I can't drive the car because it's a safety risk the the brake fluid keeps coming out and the car keeps telling me warning do not drive and the brake warning light is on and when I check the brake fluid reservoir is no brake fluid in it it keeps running out and I feel like I'm at a dead end I don't have any transportation I can't drive my kids to school I can't do the things that I need to do in my normal life because I don't have any breaks and this dealership did not perform the job that they were supposed to perform he did not repair the he cu he just passed it up and I almost died
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765197September 18, 2026
FUEL/PROPULSION SYSTEM
Gas smell from under the hood. When taken to the dealership it was diagnosed as the high pressure fuel line. NOTE: The high and low fuel lines have recalls that impact this vehicle make, model, and year BUT not this VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765377September 18, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was unable to start due to the battery being drained from the Hydraulic Electronic Control Unit (HECU) remaining on while the vehicle was turned off. After recharging the battery, the HECU made a buzzing sound while the battery was no longer charging. Additionally, the vehicle went into LIMP Mode while driving, and the ABS, traction control, and several other unknown warning lights were illuminated. A burning odor was inside the vehicle. The contact was concerned about a fire risk. The vehicle was taken to the dealer and determined that the HECU had failed and needed to be replaced. The dealer requested maintenance records for the vehicle. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761103August 31, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Based on reading some service forms, it seems it may be the hydraulic booster, causing the issue. In order for them to take a look at the brakes system. I was charged a upfront diagnostics fee of $316. While driving warning light comes on " Check brake system " then the car slows down to 10mph immediately. While pressing on the brakes they squeaking, very badly. I have to turn the car off and back on until the flashing " Check brake system" turns off. This happens every 5 to 10 minutes while driving multiple times a day, everyday. This could have caused an accident on multiple occasions. When the warning light comes on, the car immediately goes down to 10mph making it impossible to pullover in time. The car is currently at the dealership for inspection, they're the only ones that i had inspect the car. However reading the Kia forms online alot of other customers are having this same issue. This issue started happening about two months ago. And has progressively gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760844August 31, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
Module 1 7.5 amp fuse continues to short and blow over and over again. Known issues with auto headlamp leveling sensor. Problem continues to happen. Lose my highbeams, shift lock, rear defrost, rearview auto dimmer, steering wheel controls. Anytime the fuse blows
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760064August 27, 2026
UNKNOWN OR OTHER
Both front door lock actuators failed within a one month period. It is a safety issue because the actuator is failing in a way that can prevent the door from opening, closing, properly latching and locking. The vehicle is available for inspection. I have taken it to a mechanic to confirm the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759772August 26, 2026
ELECTRICAL SYSTEM, ENGINE
I googled and a recall # SC200TE showed it was uncompleted. I called Holly Kia in Felton, Delaware, and they informed me my title is "branded" and therefore not covered under recalls. Then i google the recall again and now its gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758459August 21, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle decelerated unintendedly. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to accelerate above 10 MPH. In addition, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that an unknown software update was completed, and the brake line was bled; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758174August 20, 2026
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2013 Kia Optima. The contact stated that while driving or while the vehicle was parked, there was an abnormal fuel odor inside the vehicle. The vehicle was leaking fuel from the high-pressure pipe leading to the fuel pump. The contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in recall. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758049August 19, 2026
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
On July 14, 2026, the vehicle's engine was replaced by an authorized dealership under an official Kia recall. On August 16, 2026, while driving on the highway, heavy smoke suddenly began emitting from the engine compartment. When attempting to slow down, the braking system suffered a total loss of power and failed completely. To stop the vehicle, it had to be steered into the highway median to intentionally scrape against it to force a stop. Immediately upon exiting the vehicle, heavy flames were observed under the engine compartment before completely engulfing the front of the car. The fire department extinguished the fire, and the vehicle is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11756709August 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 70 MPH with the cruise control activated, there was smoke coming from underneath the passenger’s side of the hood before the vehicle decelerated. The contact stated that moments later there were flames coming from the underneath the hood of the vehicle. The vehicle was parked on the side of the road and flames quickly engulfed the vehicle. The Fire Department was called to the scene and arrived and extinguished the fire. During the fire the vehicle was destroyed and was later towed to a nearby storage facility. While attempting to quickly exit the vehicle the contact fell to the ground and sustained an injured left leg and left side. The cause of the failure was not yet determined. The contact stated that the engine was recently installed related to a recall repair. No additional information was available. The manufacturer and local dealer were notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11756253August 11, 2026
STEERING
The contact owns a 2013 Kia Optima. The contact stated that while driving 30 MPH, the steering wheel was difficult to turn. There was an abnormal clicking sound coming from the vehicle and the vehicle was uncontrollable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the coupling in the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no coverage under the warranty extension for the MDPS flexible coupling. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752403July 23, 2026
SERVICE BRAKES
I am writing to formally report a dangerous safety defect involving the braking system and the Hydraulic Electronic Control Unit (HECU) on my 2013 Kia Optima Hybrid. While operating the vehicle, severe warning lights illuminated on the dashboard indicating an immediate braking system and stability control failure. A diagnostic scan revealed active fault code C1237, pointing specifically to a primary pressure sensor signal failure embedded inside the internal HECU assembly.This issue presents a severe safety hazard. The failure compromises the vehicle's electronic brake assist, anti-lock braking system (ABS), and active stability systems. This results in unpredictable pedal feel and significantly increased stopping distances, drastically elevating the risk of a high-speed collision.Furthermore, this vehicle architecture relies heavily on clean voltage from the 12-volt battery system. Sudden drops in battery performance appear to trigger cascading communication faults within the HECU network, causing the vehicle to lose crucial safety systems without adequate warning.Kia is aware of severe electrical and internal component defects within the HECU modules of this generation, as evidenced by Safety Recall SC284 (NHTSA Campaign 23V652000) for HECU internal electrical shorts and engine fire risks. However, dealerships are treating related sensor failures inside the exact same HECU assembly (such as the internal primary pressure sensor) as customer-pay maintenance issues, rather than recognizing them as symptoms of a fundamentally defective or failing control unit. Dealership service centers are recommending piecemeal, expensive part replacements (like pedal travel sensors) that do not resolve the underlying safety risk of an internally failing HECU module.I request that the NHTSA investigate whether internal pressure sensor failures (Code C1237) and related electronic brake module collapses on 2011–2015 Kia Hybrid models are connected to the known sub-component defects wi
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751927July 21, 2026
FUEL/PROPULSION SYSTEM
I own a 2013 Kia Optima and I am experiencing recurring fuel system-related symptoms. The fuel gauge fluctuates even when the vehicle has a full tank of fuel, causing an inaccurate fuel level reading. In addition, the vehicle has begun to hesitate during operation, which raises concern that there may be an underlying fuel delivery or fuel system issue. I previously experienced a similar issue years ago, and I believe the vehicle was repaired during a Kia recall or service campaign. The problem has now returned, and I am concerned that the previous repair may not have permanently corrected the issue or that there may be a related defect affecting other vehicles. The combination of an inaccurate fuel level reading and engine hesitation could create a safety concern because the driver may not know the true amount of fuel remaining and may experience unexpected loss of power while driving. I am requesting that this issue be investigated to determine whether it is related to a previous recall repair, a fuel system defect, or another safety-related condition affecting the 2013 Kia Optima.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751654July 20, 2026
STRUCTURE:BODY
Paint began chipping/flaking off little by little everytime I washed the car. It’s a common occurrence with snowy white Kia paint in this year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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