Jeep · Model Report
Showing safety data for the 2021 model year only.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 15 MPH, the vehicle lost electrical power. The message “Service 4WD” was displayed after the failure. The vehicle was towed to a local dealer, and the failure was associated with the recall. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 75,000.
No injuries · No fire · No crash
SVC 4WD light came on the dashboard. Took to the dealership, they said it was a PTU issue and it needed to be replaced. $3800 and 45 days to fix. NHTSA notes recalls for my year make and model for my 2021 Jeep Cherokee Latitude Lux but does not show a recall for my specific VIN#. Jeep says nothing they can do since the NHTSA does not show a recall for my specific VIN#. Vehicle was taken to Jeep Chrysler AutoNation in Golden Colorado. Apparently having a faulty PTU can be a MAJOR safety issue. Please advise.
No injuries · No fire · No crash
PTU issue- located a recall for 2019-2023 Jeep Cherokee Power Transfer Unit recall; my VIN wasn't one the ones listed. took vehicle to the local jeep dealership and the advised that PTU internal damage needs to be fixed.
No injuries · No fire · No crash
My 2021 Jeep Cherokee suffered a complete failure of its 1-speed PTU and ESM module, causing a loss of 4WD capabilities. This is the exact same failure mechanism and safety risk outlined in recall 40D, but 1 speed units are being excluded from coverage. My vehicle is at dealership awaiting for this PTU. Service 4WD light on dashboard. Not safe to drive.
No injuries · No fire · No crash
Jeep Cherokee suffered the exact PTU failure detailed in NHTSA Campaign 26V290, and it has been sitting at a dealership since August 17 because the manufacturer has failed to provide a remedy. Dealership confirmed the issue is a PTU failure. Has been almost 2 months since the PTU failed and there is no fix in sight. Have spoken to FCA US LLC Assistance Center multiple times and all they can say is I have to continue to wait. Have been told reimbursement is paused until remedy is released and they won't guarantee full reimbursement if I were to pay for the fix myself.
No injuries · No fire · No crash