Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11674532July 18, 2025
ENGINE
While driving under normal conditions at approximately 65 mph, the engine emitted a sudden “bang” and severe knock. Over the following week, the vehicle stalled several times. Inspection revealed one piston crown was chipped, which then scored the cylinder wall and caused an oil leak. No other pistons or bearings showed wear. This failure pattern is consistent with low‐speed pre-ignition events documented in numerous online owner reports—many describing identical piston or rod breakage in 2013–2015 Veloster Turbos under Recall 19V204000, which addresses exactly this defect. The vehicle was partially disassembled for inspection, and Hyundai dealers have refused to perform the federally mandated Recall 19V204000 remedy. Instead, they deceptively insist on treating this as a warranty work request—despite me having told them more than five times (on multiple recorded calls), in two portal updates, and via certified letters, that this is a safety recall issue, not a warranty claim. Their refusal has forced me to incur several thousand dollars worth of expenses and spend dozens of hours pursuing a remedy. Hyundai representatives have repeatedly argued that this engine malfunction may stem from previous accident damage. However, the vehicle’s only collisions occurred in June 2014, when it sustained moderate to severe front-end damage at approximately 1,000 miles and was subsequently repaired at a certified dealer, and in 2019, when it incurred rear-end damage under 30,000 miles. The piston-crown failure I experienced in 2024—at 90,000–95,000 miles—cannot be attributed to either of those incidents. Its nature and timing are fully consistent with low-speed pre-ignition, the exact defect addressed by Recall 19V204000. An 11-page CARFAX report and full call‐recordings are available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669133June 25, 2025
ENGINE
Vehicle Info: 2013 Hyundai Veloster VIN: [XXX] Odometer: 75,000 miles Problem Description: My check engine light began flashing and the vehicle entered limp mode. Diagnostic codes showed P1326 and U1103, which are linked to a known Theta II engine defect involving rod bearing failure. Hyundai issued a 15-year / 150,000-mile warranty extension and settled a class-action lawsuit to cover these failures. However, my request for coverage was denied due to “time in service” despite being well below the mileage limit (only 75k miles). This is a serious safety concern that may result in sudden engine failure. I am requesting that NHTSA investigate Hyundai's denial and handling of such cases INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669270June 25, 2025
ENGINE
My 2013 Hyundai Veloster (VIN: [XXX] ) has the known P1326 fault related to the Theta II engine defect. Despite a rod bearing test that passed, the engine now requires replacement, confirmed by the dealer, who quoted me $8,494. Hyundai refuses to assist, even though I am under the 150,000-mile extended warranty. This is a safety risk and fits the class-action defect criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665861June 9, 2025
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664794June 4, 2025
ELECTRICAL SYSTEM
The knob for the A/C can not handle the amperage when in the 4 position, it gets too hot, melts, and shuts off the system. It is available for inspection. Hyundai is acutely aware of this problem and recalled it in other years, the same as their junk engines, but once again the owners of the 2013 are left out in the dark. This is a fire hazard that the manufacturer is trying to sweep under the rug, there are service bulletins out on it for other years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663363May 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact stated that after starting the vehicle, the braking system malfunctioned, and the brake pedal extended to the floorboard while being depressed. The contact stated that upon inspection, it was discovered that brake fluid was leaking from the vehicle. The vehicle was taken to the local dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); which was linked to the failure. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659695May 8, 2025
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657673April 29, 2025
ENGINE
I was driving my vehicle and it began severely misfiring and stalled on me. I took it to the dealer and found there was damage to cylinder number 2 engine balance. After research I found there are many claims and complaints due to this type of issue. The likely cause is preignition caused by what Hyundai calls bad software. I recently purchase the vehicle and they say it was updated in July of 2024 and will not repair my vehicle as they say because of its age and mileage. That being said I’m at 120k mileage and work in the auto industry…. They is nothing that could cause valve burn outside of the known ignition issue with these cars. I have no problem paying for repairs due to my cause issues or normal wear and tear but a melted valve is caused by the know issues on these cars. I am looking for help working with Hyundai to get this issue fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657074April 27, 2025
ELECTRICAL SYSTEM
Car started smoking on cabin while driving. Risk of hazard dueto bad A/C control switch. Wiring harness and plug melted too. Several Hyundai Veloster are suffering same issue. Started to think blower wiring is to small for load too. Pleaae see attached pictures. Time and miles provided is an approximate. Do not remember when exactly happened but was reported previously. In the pictures you are going to be able to see the faulty part P/N for your review.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11648164March 13, 2025
AIR BAGS, ENGINE, POWER TRAIN
The contact owns a 2013 Hyundai Veloster. The contact stated while driving 45 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact depressed the brake pedal and the vehicle started to shake. The contact stated that after shifting into gear the vehicle became difficult to drive. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed with a passenger’s air bag fault. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646616March 5, 2025
ELECTRICAL SYSTEM
The air conditioner knob doesn't work when I put it at 4. Took it apart and the wires are burn including the pigtail that holds the wires into the knob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624857November 12, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and needed to have the crankshaft position sensor replaced. Fixed the problem thank God and I was on my road shortly there after. My Veloster is 2013 with 47,000 miles at time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620566October 18, 2024
STEERING
The contact owns a 2013 Hyundai Veloster. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal clicking sound emanating from the front of the vehicle, after which she became aware that there was excessive left and right play in the steering wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615063September 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact's god-daughter owns a 2013 Hyundai Veloster. The contact stated that the ABS warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V651000(Service Brakes, Hydraulic) was performed; however, the failure persisted. The contact stated that while inspecting the vehicle at the residence, the contact noticed that the ABS fuse was blown. The contact replaced the ABS fuse; however, the ABS motor made an abnormal whining and humming sound. The ABS motor then blew up and caught on fire. The contact stated that he was able to extinguish the 12 inch high flames with a bottle of water. The vehicle was towed to the dealer, where it was determined that the ABS unit and the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the recall remedy failed to fix the failure. The manufacturer was notified of the failure and a case was opened; however, the manufacturer later sent a letter to the contact advising that the claim was denied. The failure mileage was approximately 87,700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11614896September 16, 2024
ENGINE
A connecting rod bearing failed in the engine leading to catastrophic engine failure with the connecting rod breaking through the wall of the engine block causing a hole and undriveable vehicle. According to my research, this issue has been recalled in adjacent model years (2015-2016) but not in my model year (2013) that has the same engine. This issue has already been confirmed in these engines, but Hyundai states my car is not included in the recall. This was a safety risk because the engine failure breached the engine wall which could have ignited engine oil and caused a fire. The engine may have also failed at a critical driving moment when acceleration was needed and stranded the car in an unsafe position. Yes, the problem was reproduced at the dealer's service center because the failure occurred while they were test driving my vehicle. Since the service center tech was the one driving the car when the incident occured, I do not know if there was a fire or not and the speed they were traveling, etc. The vehicle has been inspected by the dealer service center and confirmed that this is the issue that caused the problem. The dealer even suspected this was going to happen as they had foreknowledge of the issue occurring on other vehicles that had already been recalled for this issue. The only prior warning of this issue is that I had some misfires on the engine a few days before which is what prompted me to bring it in for service. The misfires temporarily illuminated the "check engine" light but then the light went back out again. I had no idea this minor issue would result in such a severe, catastrophic failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613338September 8, 2024
STEERING
On going issue since 2016 with the failure of the rubber coupling in the motor driven power steering (MDPS) assembly. Loose steering, knocking noise, worsening overtime. Known issue with the Hyundai Elantra and recall issued for the same part and issue on the Elantra. But not for the Veloster, service department acknowledged identical part usage in Veloster and MDPS assembly is failing in the Veloster with same safety issues. But since no recall have been issued full cost of replacement passed to consumer. $5 dollar rubber coupler, +$500 labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611684August 29, 2024
ENGINE, FUEL/PROPULSION SYSTEM
One night I was driving on the highway and my check engine light came on. At first I thought it was weird because I had just gotten the car from a dealership three weeks prior. I pulled into a gas station and checked my oil which was low so I added some oil that I had bought. As I was driving home the car suddenly developed a tick and started to lose power. The turbo stopped working. I was pretty concerned about this so the next morning I decided to top off the oil and I decided to take the car into a shop. The first shop heard the engine knock and told me that my crankshaft might be going bad but I wanted a second opinion so I took it to a trusted shop who heard the engine knock and told me the engine would need to be replaced. I called the warranty company and they inspected it at the shop and said the engine would need to be torn down for diagnosis. I had to agree to pay for the shop to tear down the engine if it would not be covered. The shop found metal shavings in the oil pan. Once the engine was apart, they said that the rod bearing was bad. The car and engine are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609578August 19, 2024
ENGINE
Car hit 100k miles engine is knocking and mechanic says engine is blown. Researched the issue and found many other people having same issue. Hyundai issued a recall for this year's veloster but is saying my car does not fall under the category even though it is one of the issued problems with vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603234July 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact then received a second recall notice that stated that parts for the recall repair were available. The local dealer was contacted about the recall and an appointment was scheduled. The vehicle was taken to the dealer for an oil change and the recall repair; however, the contact was later informed that the dealer was out parts for the recall repair and was not able to service the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600154July 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact scheduled and confirmed an appointment and upon arriving, was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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