Hyundai · Model Report
Showing safety data for the 2027 model year only.
own a 2027 Hyundai Santa Fe Hybrid SEL, VIN [XXX], purchased new. On XXX with only 345 miles on the odometer, the vehicle began making a very loud chainsaw-like noise while I was driving in [XXX] at low speed at the same time, the check engine light and a red hybrid system warning light appeared on the instrument cluster. I stopped driving the vehicle immediately because I was concerned about safety and further damage. The vehicle was towed to Jenkins Hyundai in [XXX], on XXX. Because the vehicle could not be driven, I paid about $150 for a rideshare home to [XXX]. On XXX the dealership told me its shop foreman had confirmed the hybrid starter generator must be replaced, and that the repair would be covered by the factory warranty. The dealer said the grinding noise was consistent with this fault. The vehicle was out of service from [XXX to still in the shop. I have photos of the warning lights and odometer, the tow and rideshare receipts, and the dealership's written diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash