Honda Pilot Complaints (2023)

148 consumer complaints on file.

#11774356October 29, 2026
SEAT BELTS
The rear 2nd row passenger seatbelt alarm continues to go on when the seat belt is plugged in. I don’t feel safe having my children sit in that seat. I did go to the Honda dealership that I bought the car and they told me that I would have to pay for that part because it’s not recalled I am not paying for the part when I just bought the car brand new off the lot and we had nothing to do with the seatbelt going wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773904October 27, 2026
SEAT BELTS
Faulty second-row (right) seat sensor causing false seat belt warnings during every turn when a child is seated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770310October 10, 2026
UNKNOWN OR OTHER
The car engine shut off while in auto idle stop, prompting me to take to the dealership last year,2025. There, I was informed that the wiring is made from soy, which attracts rats, leading to a repair bill exceeding $1000. Unfortunately, this issue has recurred, as the engine has stalled twice when the vehicle shifted to park during a stop, necessitating a restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770008October 8, 2026
STEERING
My Pilot is making abnormal sounds (such as clicking, creaking, or popping) when turning left at low speed or while parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767095September 26, 2026
SEAT BELTS
The second row, passenger side seat has faulty seatbelt alarms. When someone is sitting in the seat with a seatbelt on the alert, continually dings. The inaccurate and continuous alarms create a severe driver distraction while driving! Disconnecting the seatbelt while in motion or the passenger moving to another seat while in motion does not stop the alert from that seat. The only way to deactivate the alarm is to turn the vehicle off and restart to clear the alarm. If the passenger in that seat never buckles the seatbelt, the alarm does not go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767123September 26, 2026
SEAT BELTS
2nd row passenger occupancy sensor failure. Honda Sercice Bulletin 23-018 describes the issue. It does not register passenger is seating in the seat, when seat belt connected it confuses system and throws lights and alarms intermittently. This effects the SRS as is a distraction to the driver and could potentially confuse SRS into malfunctioning in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766265September 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I have this car for more than 3 years now and ever since this sensor problem keeps bugging me out. The brake system hold error keeps on displaying specially on a rainy days, winter season and not only that, the car suddenly stopped in the middle of thw highway while displaying collision error message although there is no collision. This is very dangerous and knowing that it can happen anytime while your are driving on a highway. I am very frustrated and this type of cars is not cheap and they gave as a junk, not safe for driving cars. And jus today, my honda pilot is not starting at all. The engine keeps cranking while showing brake system hold error, collision error messages and a lot more. I was able to use it last night and suddenly for no reason it stops working because of some errors that I do not have any idea what's going on. Please, I need this to be fix by them (Honda). This is not a safe care at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765924September 21, 2026
SEAT BELTS
Within 1 year of purchase, the seat belt sensor on the 2nd row passenger side began malfunctioning. My child who sat in the seat was properly buckled, but the sensor would intermittently indicate the child was unbuckled. This was repaired in October 2024 under warranty. Beginning in August 2026, the same seat began exhibiting the same behavior again. I took the vehicle back to the Honda dealership where I purchased it, and they diagnosed the same issue. They attempted to charge me for the repair, but I pushed back that this should be covered given it has now failed twice and there is an active investigation into this issue. They repaired it at no cost to me. This is a safety issue in two ways, 1) The driver may get used to the car audibly indicating the seatbelt is disconnected and ignore it given it is faulty, the child may indeed have unbuckled and be in an unsafe position, 2) The driver may get distracted by the intermittent warnings and audible noises made by the car indicating the belt is unbuckled, when it is not. The vehicle or component was not inspected by anyone aside from the dealership. We have a recorded video from the dealership that shows the vehicle repair tech manipulating the seatbelt and causing the seatbelt alarm to go off. We also have documentation of the repair being made on two separate instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765574September 19, 2026
SEAT BELTS, SEATS
I own a 2023 Honda Pilot equipped with second-row captain’s chairs that experiences intermittent false seat belt warnings. The right-side second-row seat triggers the audible chime and red/gray “unbuckled” icon on the driver information display even when the seat belt is fully and securely latched; the warning is frequently activated by normal passenger weight shifting or movement. The same false unbuckled warnings also occur in the third-row seats. These symptoms match the conditions described in Honda Service Bulletin A26-027 and fall within the scope of NHTSA Preliminary Evaluation PE25017 concerning inaccurate rear passenger seat belt warning status (both false positives and false negatives) on 2023–2024 Honda Pilots. The repeated false alerts create driver distraction and risk of alert fatigue, which could lead occupants (including children) to be unrestrained without the driver realizing it. I request that this complaint be associated with PE25017 and that the investigation continue toward a potential recall or expanded remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764101September 14, 2026
VISIBILITY/WIPER
Vehicle was parked on street. My wife got in the vehicle and as she went to start the vehicle she heard a pop and looked behind her to see the rear glass had exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763055September 9, 2026
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
I own a 2023 Honda Pilot. On two separate occasions while the vehicle was being driven, the vehicle experienced multiple system warnings and a significant loss of steering assistance. The first incident occurred before July 16, 2026, at approximately 40,605 miles. While my wife was driving, multiple warning lights illuminated and the steering wheel suddenly became extremely stiff and difficult to turn, although the engine remained running. She was able to pull over, turn the vehicle off, and restart it. After the restart, the warning lights disappeared and the steering returned to normal. I brought the vehicle to John Eagle Honda of Dallas on July 16, 2026. The dealer's repair order documents: “CUSTOMER STATES MULTIPLE LIGHTS CAME ON WHILE DRIVING AND STEERING WHEEL GOT REALLY STIFF BUT VEHICLE WAS STILL RUNNING.” The dealer reported that it performed a battery check and charging-system test, found no stored diagnostic trouble codes, could not duplicate the condition during a test drive, and performed no repair. The problem occurred again on September 8, 2026, at approximately 42,511 miles while my wife was driving. Once again, the steering became extremely difficult to operate. During this second incident, my wife also reported that the brakes were not functioning normally. Multiple warning lights and system-failure messages appeared simultaneously. Photographs were taken of the instrument cluster before the condition cleared. One message specifically stated: “Electric power steering system problem. Steering assist not available. Do not drive.” Another stated: “AWD All wheel drive system problem. Only front wheels may be powered. See your dealer.” The instrument cluster also displayed additional warning indicators associated with other vehicle systems. This is particularly concerning because the failure has now occurred twice while the vehicle was being driven. Turning the vehicle off and restarting it has caused the symptoms and warnings to disappear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761563September 2, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
While driving to work this morning. Rate of speed under 45 mph with no apparent issues. Suddenly warning lights on the dash lit up and steering became difficult. Three separate information warnings: Lane Keeping assist problem, electric power steering problem, adaptive cruise control problem. I was able to continue to drive the 3 miles to work. Had to use 2 hands and pull hard on the steering wheel to pull into the parking lot from the street. Actually had to stop the car, turn it off and restart it just to get into a parking space. Turned engine off twice, both times all warning lights came back on on the dash when I restarted the car. I only have 29,043 miles on this vehicle. It was unsettling to find myself in an unsafe situation today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761063August 31, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The engine required a short block replacement at approximately 40,000 miles. There was a severe knocking sound and the dealer diagnosed heavy scoring and abnormal wear present on the front bank cylinder walls. The result was excessive internal engine clearance and cylinder wall damage. Engine cylinder piston block holes were worn beyond spec. After 33 days the vehicle was returned and developed a growling/grinding noise when the AC was in operation and at lower speeds that followed the RPMs. Vehicle was returned to dealer and told sound was normal operation for this model and stated it was coming from AC Compressor. Independent shop verified 2 days later AC compressor was failing and possible metal contamination. AC compressor is backordered with no ETA. Advised to not use AC or Defroster to avoid seizing and causing serpentine belt to snap. Advised Honda Customer Care and assigned Case Manager who was made aware of knock and compressor failure and contacted dealer who stated vehicle could not be seen for 7 days due to being booked. Advised Case Manager of vehicle safety concern with internal engine failure damage and failing AC system and was denied emergency loaner or assistance and told it was all they could do. Vehicle now unsafe due to both with no timeline for fixing and known hazards due to severe engine failures and associated issues with main systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760239August 28, 2026
UNKNOWN OR OTHER
My Moonroof shade shattered all the way back, left(driver side) plastic went bad and it broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759563August 25, 2026
SEAT BELTS
The 2nd row passenger side seat belt buckle sensor begins to report "un-buckled" status that cannot be remediated by re-buckling the belt. Honda replaced the same belt buckle twice already for the same issue. First defect manifested and was corrected by Honda 18 months from purchase, the second one - manifested and corrected 17 months after first one. NHTSA bulletin 26-027 describes this exact issue in detail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759404August 25, 2026
UNKNOWN OR OTHER
Known design defect under Special Coverage for some vehicles, but does not include my VIN for a 2020 Chevy Traverse. Full details are provided in the attachment, including photos of the broken exhaust weld bracket and costs incurred so far. Additional expenses are expected to be incurred in the coming days when parts are available to prevent exhaust emissions from entering the vehicle during operation while doors and windows are closed, which is an issue caused by failure of the exhaust weld bracket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757958August 19, 2026
SEAT BELTS, SEATS
Rear 2nd row seats give false warning when the kids car seats are buckled but constantly give warning that seat belts are not buckled properly. Haven’t received any recall & dealer won’t fix the issue under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756418August 12, 2026
SEAT BELTS
Left middle row seat belt sensor is indicating unbuckeled when it is buckled. Dealer is asking over $500 to repair. I hae also read about other sensor alerts on 2023 and 2024 for left side as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756008August 10, 2026
ENGINE
Honda Part #80872-SN7-003 failed at 3years and 40,000 miles which Honda will not cover under warranty. This is a simple O-Ring for the AC line which has a life span of 10-15 years. Apparently this has been common on 2023-2025 Pilots and passports and thus should be a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755632August 8, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes bumper to bumper traffic with no way to warn other drivers of our car break down. after short time a helpful driver pulled up behind us and used his auto to block us from traffic and used his 4 way flashers to warn other cars to go around us . police and tow showed up in appx 20 min. car was taken to WILLIAMS HONDA OF TRAVERS CITY MI.49685 they repaired car next day informed us battery shorted out when auto shut off activated at stop light. we had no indications of any issues with our vehicle it is 3 yr old with 40138 mi on it battery was out warrenty. williams installed newAGM100M BATT. our main safety issue is lack of 4 way warning or signal to other drivers.WE WERE LUCKY NO ONE REAR ENDED US AND WE DID NOT NEED BACK DOORS TO OPERATE . THANK YOU [XXX] AND [XXX] FROM SAULT STE. MARIE MI [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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