Honda Odyssey Complaints (2022)

130 consumer complaints on file.

#11488831October 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The contact owns a 2022 Honda Odyssey. The contact stated while driving at 50-65 MPH, the collision mitigation braking system was applied and the vehicle stopped abruptly, causing her children to sustain whiplash. The message "brake" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure had reoccurred several times while there were no other vehicles or objects around the vehicle. Additionally, the contact stated while her son was attempting to exit the vehicle through the driver's side rear sliding door, he pressed the door lock button; however, the door did not fully open fully and closed abruptly on his left hand. The contact's son was taken to the hospital where it was diagnosed that he sustained severe pain, laceration, and swollenness on his left hand. The dealer was notified of the failure. The manufacturer was notified of the failures and advised the contact that they would arrange for a field technician to inspect the vehicle; however, the vehicle was not inspected. The contact followed up with the manufacturer. A case was opened. The manufacturer advised the contact to acquire a vehicle rental while the inspection was being completed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 950.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11488647October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway with no cars or obstacles in front of me. The car auto brakes for me. If not because there were no car behind me, I would have been smashed by the car in the back. This have happen twice now!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486264September 25, 2022
VISIBILITY/WIPER
Both the drive side view mirror and passenger side view mirror vibrate/shake while driving over a even small bumps and uneven pavement/road. I have noticed this since the vehicle was over 1000 miles. Took it in multiple times to dealership to replace the mirrors. They don’t take any action and state vibration is normal, unlike any other vehicles which doesn’t vibrate on such surfaces. This is a safety issue as the driver has to spend more time to check the mirrors for vehicles in blind spots. Now, vehicle has about 4500 miles. I have made 4 visits to dealership already including 3 visits to Richfield Bloomington Honda in Richfield, Minnesota: still no resolution. I have opened case with Honda America three weeks ago. They have been unsuccessful in getting responses from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482873September 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car randomly auto brakes for no reason. Sometimes when other car is parked in lane to the immediate left or across median. This has happened in multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482386September 1, 2022
WHEELS
Driver side rear tire blowout about a mile from home at approximately 30 mph while slowing to make a right hand turn. The Bridgestone Turanza 235/60R18 103H is the exact model and size as a manufacturing lot that had already been recalled for a slow leak hazard. My failed tire's lot number is DOT 7X45 JB2 0521. A high speed failure could have easily resulted in an accident or a damaged vehicle. The failure point on my tire was at the exact failure point as described in the their recall. I took the tire to the Bridgestone local store where the on duty manager described the failure as simply a cut tire. I then again contacted Bridgestone cutomer service who did not have any interest in bringing it to their factory for inspection by qualified engineers. The failed tire is available for inspection. Seconds before the blowout I got a warning light alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480623August 22, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver's side outdoor mirror is defective - a) On irregular payment ("not smooth") at any speed, this mirror vibrates and loses its vertical and horizontal position. Needs constant re-adjustment with power controls while driving or after vehicle is parked. Or both. b) At freeway speeds 45mph+ on smooth roads, it vibrates excessively and rapidly loses its viewing angle. c) At night on the freeway, mirror is unusable because of severe vibration with headlights in view. According to local Honda dealer's service department (Honda of Thousand Oaks, CA) this is a "known problem" and no repair or replacement is available since even replacement mirrors distributed by Honda have the same problem. Also, going back at least 2-3 years, all Honda vehicles with 6-cylinder engines have the same issue - Odysseys, Passports, Pilots, Ridgelines, etc. Only the driver side mirror - the outside passenger mirror does not have these issues. I contacted American Honda Corporate at the CEO level (see attached docs) and they eventually referred me to their Customer Car representative, "Jocelyn" - she informed me that Honda Engineering has no knowledge of this issue and therefore there's no service bulletin or "fix" under consideration. She said my only course of action is to have my local Honda dealer resolve the issue. Per the enclosed doc, I am in contact with the Service Manager at Honda Thousand Oaks, Mr. Max Picado, to arrange a visit so I can document their official response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477139August 2, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468526June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467574June 4, 2022
POWER TRAIN
Problem: While driving on the interstate (in a construction zone with no shoulders), and with no prior indications the van gave numerous alerts to include blind spot monitoring and transmission service. The gear indicator on the dash (“D”) began flashing. I had zero throttle response and began coasting. I was able to gain some forward response by cycling between sport mode and drive while fluttered the gas pedal to match when the gear indicator would flash. If I miss timed it, the engine would rev as if it was in neutral. Using this method, I was only able to maintain 40 MPH. Luckily the next available exit had a Honda dealership and I was able to limp the van into the service department. Safety concern: Without the quick troubleshooting to at least maintain speed for a viable exit/shoulder, the van would of stopped on a very busy interstate that has average speeds of 75+ MPH. It would have surely caused an accident that could of led to serious injuries or death. Diagnosis: Numerous service techs came out to look at the van since I pulled in with my hazards on. At least 2 stated they had seen the problem previously on 2022+ Odyssey’s and to expect it to need a full transmission replacement. Service advisor is suppose to call on Monday with more details and I will update here accordingly. Other information: 13.5k miles on the vehicle and no major mechanical issues prior to this event. Vehicle is regularly serviced at a Honda dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462996May 2, 2022
POWER TRAIN
The car was purchased new, and wasn’t even a year old. We were driving on the highway and all the sudden the engine revved. The car would no longer accelerate. We were able to pull off the highway safely but the car would not accelerate more than a few miles per hour. There were no warning lights or indications of an issue with the car. The car was towed to Honda and a new transmission was installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460849April 15, 2022
ELECTRICAL SYSTEM
Passenger side, sliding door. The door closes on its own randomly but becoming more frequent. I have taken the van to the dealer multiple times and they can not figure out what is wrong. There was no warning light or error shown. Today the door shut on my son’s foot as he was getting in the car. The door fully closed and pinned his foot causing him great pain. He could not twist to open the door and free himself. The door did not safety bump open (as it should have if anything was in the way of closing) It was not until I heard his screams of pain that I ran to his side of the car and opened the door, freeing him. I have attached the photo of his foot.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11454284February 26, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle will randomly hard brake for no reason. Without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453980February 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Was watching news on other Honda models and the emergency break system going off erroneously. This has happened with my car as well. It doesnt appear breaks will engage but the light will flash indicating to break even though there are no cars or objects in front of me. I have not had it inspected and waiting for first oil change to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451295February 9, 2022
UNKNOWN OR OTHER
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11446223January 4, 2022
UNKNOWN OR OTHER
We just got a new 2022 Honda Odyssey EX-L. Since getting the van my family has ben having headaches and feeling nausea. On doing research we found out that the van comes with ANC (Active Noise Cancellation). If you just do a google research you will see a lot of people complaining about the same issue and that they had to somehow disable the module. I have contacted the dealer and Honda USA, they are still looking into it. We cant even enjoy the new van. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435969October 7, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433021September 15, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
We were driving with less than 1500 miles on the car on the interstate at roughly 70 miles an hour. Out of nowhere, the gears began slipping and when pressing the accelerator, RPMs revved to high levels but there was no acceleration as if we were driving in neutral. We were able to coast to the side of the interstate and down an off ramp. After restarting the vehicle, a litany of orange warning lights came on. Gears continued to slip resulting in the car being towed to a nearby Honda dealership where the transmission was completed replaced (Again, with less than 1500 miles on the car). This was a significant safety issue with three children in the car where we could not accelerate while driving at 70 MPH on the interstate. Numerous instances of this problem have been identified in the last 4 months alone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429872August 20, 2021
VISIBILITY/WIPER
Both driver and passenger side rear-view mirror glass separated from base within 3 months of ownership. Glass is held to plastic base with adhesive. Similar to complaint from MD already submitted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429472August 17, 2021
POWER TRAIN
We purchased our 2022 Honda Odyssey mini van less than a month ago. We drove it off the lot at I think 20 miles? All was great, we love the van. Until… I drove from The Colony to Justin. We were having our floors redone and I needed to take our toddler and infant away each day while our house was worked on. I was going to go back and forth Wednesday, Thursday and Friday. It was our first “long” trip as we don’t really go anywhere due to Covid. The van drove great Until we came home Thursday evening. I was 25 miles into our trip, driving 75 mph keeping up with the traffic on 121 and all a sudden my van had a huge thud jerk like as if I hit a curb and then I lost all acceleration. I hit the gas and all that happened was the RPMs would skyrocket but no power. My speed went from 75 to 40 to 20 within seconds. I’m in the middle lane with cars speeding past and a semi coming up behind me. I AM SCARED!! I quickly call my husband while I attempt to get to to shoulder. I finally get over and I put the van in park. Cars are going so fast that the van is shaking anytime a car goes by. I put the van in drive in hopes to get to an exit. Absolutely NO acceleration. I KNEW this was a transmission issue. I was able to coast off to the next exit and into a parking lot. I had it towed to the dealer. Upon first inspection they said nothing was wrong with it. I told them to keep checking because there was something major wrong with it. A few hours later they called and said my transmission was being replaced and that Honda was aware of some issues with this year’s transmission. I asked if there was a recall yet as this was dangerous. They said no. I feel that’s extremely unsafe to continue to sell these vans without disclosing the known transmission issue. I feel quite cheated that I was allowed to buy a $40000 without any disclosure of a potential issue. We would have waited to buy a van then. Very very unethical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425583July 19, 2021
POWER TRAIN
Car won't shift gear. We were stuck on the highway which was obviously not safe. Turned off the engine, after a while started it and car was able to shift partially with lots of weird noises and only drove slowly. When we wanted to put in reverse to enter the driveway it did not respond once again and we were stuck in the middle of the road for a few minutes. Luckily no cars went by at the time. The car is ONE AND A HALF MONTHS OLD and has less than 500 MILES on it. This was crazy scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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