Ford Ranger Complaints (2021)

112 consumer complaints on file.

#11526198June 9, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the Pre- Collision warning light illuminated, and the vehicle would abruptly decelerated. The contact stated that the failure had occurred on several occasions. The contact stated that during the failure, there were no objects or vehicles nearby. The vehicle was taken to the local dealer on several occasions and the ECM and PCM were replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525720June 6, 2023
POWER TRAIN
The contact leased a 2021 Ford Ranger. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. The contact then stated that while driving at various speeds, the vehicle failed to shift into the intended gear. Additionally, the contact stated that while shifted into drive(D) or reverse(R), he heard a clunking sound and while shifted into park(P), the vehicle rolled several inches further than normal. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of what needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, he noticed a cloud of white smoke coming from the exhaust. No warning lights illuminated. The dealer was notified of the failure and the vehicle was then towed from the residence back to the dealer where the contact was then informed that the transmission was previously replaced. The vehicle was then towed to a different dealer where it remained. The contact stated that service was denied. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524954June 1, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera on my truck washes out at night when the lights are turned on and backing up, rendering it useless. The washout is not as severe with just putting in reverse without lights, but still dangerous. The local Ford dealer states this is inherent in all Rangers, Broncos and other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522330May 16, 2023
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11520309May 3, 2023
POWER TRAIN
vehicle has a hard shift and jerks when shifting up and down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514536March 30, 2023
VEHICLE SPEED CONTROL
Ford Ranger XLT VIN [XXX] Ford File CAS [XXX] opened 02/08/23 Contact: [XXX], [XXX] Ext [XXX] Acceleration Incidents on trips between Mobile and Dallas. 1. Vehicle purchased March, 2021. Current mileage 6400 +/- 2. In July, 2022, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot we idled toward parking space and I applied brake to slow and throttle went wide open. I braked and shifted to neutral to stop forward motion. No recurrence on remainder of trip to Mobile or in subsequent city driving. 3. On 02/04/23, after driving 6 hours at interstate speeds using cruise control, we exited interstate and drove secondary streets to hotel. On entering parking lot, we paused with engine running to punch in gate number. When gate opened, we idled forwarded toward parking space. I touched brake to slow and throttle went wide open. I applied brakes and shifted into neutral. 4. On 02/05/23, we left hotel and stopped for gas. We drove four hours at interstate speed, intentionally without using cruise control. After exiting interstate, we drove to apartment and stopped at entrance with engine running before idling through parking lot gate. I touched brake to slow and throttle went wide open. Applying brakes did not stop truck and I shifted into neutral and turned off ignition. At least three nearly identical incidents found reported on internet dating from 10/2020, at least one of which Ford opened file on. Dealer Five Star Ford, Dallas, Tx. could not duplicate SUA but did not drive vehicle for 4-6 hours at interstate speeds to duplicate conditions. Ford closed file on warranty claim. Vehicle sold to dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506573February 10, 2023
SERVICE BRAKES
The contact owns a 2021 Ford Ranger. The contact stated while driving in the morning at an undisclosed speed and depressing the brake pedal, the brake pedal would depress below the gas pedal. The contact stated that the brake pedal was soft while attempting to slow down and stop the vehicle. The contact stated there was no warning light illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to the local dealer, but the mechanic found the brakes tested within Ford recommended specifications(Mechanics can only test per Ford prescribed method). The contact continued to experience failure. The contact took the vehicle to another local dealer: Varsity Ford (3480 Jackson Ave, Ann Arbor, MI 48103: (734) 996-2300) but the mechanic was unable to duplicate the failure. The contact continued to experience a failure. The manufacturer had not been informed of the failure. The failure mileage was 19,408.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501301January 11, 2023
ENGINE
The contact owns a 2021 Ford Ranger. The contact stated that while driving at highway speeds, the vehicle hesitated while depressing the accelerator pedal on four separate occasions, with the check engine warning light illuminated. Despite the failure, the contact managed to drive the vehicle to a local dealer where a mechanic discovered a misfire in one of the cylinders; caused by water found in the spark plug well. The dealer managed to drain the water from the spark plug well; however, corrosion was found in the spark plug well. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was repaired. The failure mileage was 9,952.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499822January 2, 2023
POWER TRAIN, SERVICE BRAKES
On multiple occasions the transmission has slipped when changing gears .This has happened when trying to merge into traffic . One time almost causing someone to rear-end me . It also fails to downshift some times when stopping , causing me to brake much harder than normal . I will be taking it to the dealer soon , to see if this can be fixed . These issues can be a little scary at times . There have been no warning lights or messages . This has happened at least a dozen times now . The first incident with the transmission I think started in 10/2022 . it was sporadic at first , but seems to happen almost daily now .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499366December 29, 2022
SERVICE BRAKES
The contact owns a 2021 Ford Ranger. The contact stated while driving at an undisclosed speed, the brakes made an abnormal sound. The vehicle was taken to a dealer, where the brakes were inspected. The dealer informed the contact that the brakes were in good condition; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495419November 30, 2022
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
There is gasoline in my oil. I had an oil analysis from a lab, and they confirmed there is too much gasoline in my oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495038November 27, 2022
ENGINE
The engine has a squeaking noise, unknown where it is from. The noise is upon start up and while driving, I do not know if the issue will lead to engine failure. Which if the engine locks up and cause drivability failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490102October 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2021 FORD RANGER. CONSUMER WRITES IN REGARD TO SAFETY RECALL RELATED TO CRUISE CONTROL FEATURE. THE CONSUMER FEELS AS THOUGH THE CRUISE CONTROL FEATURE PUTS HIM TOO CLOSE EVEN IN THE 4BAR RANGE SETTING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487575October 3, 2022
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tire Failed on highway, at approx 60 MPH. Tire pressure instantly went to zero. No debris, or road issues. Tread completely separated from sidewall. Original tires that came from factory. No nails or damage noted to tread Unknown tire size, tire and vehicle at dealership, should be standard for that truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481142August 25, 2022
SEATS
The backrest (back seat) no longer latches unless you very firmly push it backwards. I called the Ford dealer. The service person told me that he had the the same problem with his Ranger and that it was a common problem with the Ranger. In his words, he told me to slam the backrest backward - -which I did and then it latched. This a safety issue. Very easy to think that it is latched unless you pull the backrest forward. I checked the Internet. Other people have had the same problem. Especially after placing some weight on the seat cushion. My problem began after my 8 year old grandson simply sat on the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471269June 27, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
As I was pulling out of Zip's Car into a parking spot to vacuum truck. I was barely moving when the truck accelerated at a high rate of speed and hit the wall in front of me. It was like the truck had a mind of its own. I just knew I wasn't doing it. If someone had been walking in front of me it would have killed them. My air bag did not come out. My chest hit the steering wheel very hard. The police showed up and did a report. I did not get a ticket. The truck was towed and looked over. There was so much damage to the truck it was totaled. I can't believe this happened to me. I wouldn't want this to happen to anyone. It was a very scary experience.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11469983June 19, 2022
STEERING
Popping, and loose feel in steering wheel on bumps. Popping felt in steering wheel when coming to a stop, and on accelerating from a stop. Intermediate steering shaft defect and/or design flaw. Dealer refuses to replace due to no TSB from Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459399April 3, 2022
UNKNOWN OR OTHER
When using the steering wheel button to go from AM/FM/USB/Bluetooth/Sirius, the display stops at the first Sirius station asking to either subscribe or close. This causes the driver to have to take his/her eyes off the road to close the screen. It happens three times in a row, once for each Sirius band, and has caused me to hard brake twice so far. Sirius says it's a Ford issue and Ford does not deny it but does not have a solution. Customer perception is that Ford cares more about the kickback they get from Sirius that they do about customer safety. It has not caused an accident yet, but if others have the same issue then it's hard to believe that no one else is complaining. Shame on Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454650March 1, 2022
ENGINE AND ENGINE COOLING
The contact owns the 2021 Ford Ranger. The contact stated while driving approximately 35 MPH, he started to smell smoke inside the vehicle. While stopped at a traffic light, the contact noticed smoke coming from under the hood, and then flames started rising from underneath the hood. Another driver also had pulled up to notify him that his vehicle was on fire. There were no warning lights illuminated. The contact was able to safely pull off the roadway and he and his passenger exited the vehicle. The fire department arrived on the scene and extinguished the fire. The contact’s girlfriend experienced smoke inhalation however, no medical treatment was needed. There were no physical injuries to either the driver or passenger. A fire report was filed. The contact stated that the fire originated on the opposite side of the battery and most likely was not caused by an electrical failure. The vehicle was towed to a body shop and then to the local dealer. The vehicle was not yet diagnosed nor repaired. The contact stated that the vehicle was not yet deemed a total loss. The manufacturer was contacted and notified of the failure and the contact was informed that there was no open recall on the vehicle. The failure approximate mileage was 5,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11445402December 29, 2021
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
The contact owns a 2021 Ford Ranger. The contact stated that while driving at 55 MPH, the pre-collision assists beeping alarm engaged while there were no vehicles or objects around. There were no warning lights illuminated. The contact stated that the failure reoccurred while driving and the pre-collision assist beeping alarm would not stop. The forward collision warning light then illuminated. The contact pulled to the side of the road and parked the vehicle. The contact then drove the vehicle to his residence. The contact stated that while reversing, he noticed a pedestrian behind the vehicle through the rearview mirror; however, the pre-collision assists and pedestrian recognition failed to engage. The vehicle was taken to the dealer who diagnosed that no issues were found. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 7,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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