Dodge Durango Complaints (2013)

640 consumer complaints on file.

#11738359May 16, 2026
UNKNOWN OR OTHER
The front passenger seat active head rest deployed while the vehicle was stopped and my wife was getting into the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733465April 23, 2026
AIR BAGS
The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been looked at yet, it is going to go to the dealer tomorrow. No messages prior to the failure. Now there is a red airbag malfunction icon. A person in a seat with a red dot (airbag) in front of the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730316April 10, 2026
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the instrument panel and the engine unexpectedly shut off. Occasionally, the vehicle immediately restarted upon wiggling the ignition key; however, the vehicle needed to be manually started by turning the ignition key on other occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728590April 1, 2026
AIR BAGS
My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11727693March 28, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My vehicle constantly stalls at idle or while stopped at a traffic light or stop sign. I was so bothersome is that the vehicle rolls back during these endeavors. It usually happens 3 or 4 times a day. I've taken in to the dealer for the recall they replaced the recall parts, but it still continues to stall. It's more frustrating when i'm at a stoplight and I have people behind me honking because the vehicle rolls back as it stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721316March 1, 2026
ELECTRICAL SYSTEM, ENGINE
The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and nothing is being done yet. The vehicle shuts off while I am actively driving, causing immediate loss of power. This creates a dangerous situation because I lose acceleration and power steering while in traffic. I transport six children daily in this vehicle. Sudden engine shutdown while driving significantly increases the risk of a crash, especially in traffic or at higher speeds. This is a serious safety hazard for my family and others on the road. The dealership has not confirmed the cause. The vehicle has been taken in multiple times for service and diagnostics, and over $4,000 has been spent on repairs. However, the stalling issue continues and has not been resolved. The vehicle has been inspected by an authorized Dodge dealership service department multiple times. No manufacturer representative has inspected the vehicle yet. There were no warning lamps, no check engine light, and no dashboard messages prior to the engine shutting off. The shutdown occurs without any advance warning. The vehicle operates normally and then abruptly turns off.Given the sudden loss of power while driving and the risk of collision, I believe this may be a broader safety defect that could potentially affect other vehicles of the same model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706814December 23, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving the vehicle occasionally stalls without a check engine light or codes showing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703095December 4, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700348November 19, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge durango without a headlight I have seen so many with the same issue. I have seen other chrysler's and dodge vehicles diffrent make and models with a headlight blown out. I think they need to fix this its a harness problem not just a bulb replacement issue. I should not have to try and replace a wiring harness due to the defects I can clearly see with other vehicles having the same issues. This started about a year after I bought the vehicle. Bought brand new bulbs 2 times thinking it was just a bulb well its the harness. All fuses have been checked with a multimeter as well as the bulb outlet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695810October 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Durango. The contact was informed that the vehicle was serviced under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), but the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the RPM fell to zero. In addition, the engine stalled. No warning lights were illuminated. The contact stated that the vehicle still functioned; however, the engine failed to operate as designed. The contact stated that the failure persisted. Occasionally, the contact was able to coast to the side of the roadway, and at other times the vehicle remained in the roadway. After several attempts, the vehicle restarted. The contact was able to continue driving; however, the failure occurred a short distance later. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689773September 25, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000. It was later discovered that the mileage on the Title was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688807September 22, 2025
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11688531September 19, 2025
UNKNOWN OR OTHER
I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV will stall at start up. The engine light will come on during this time. Once the Durango starts the light goes away. I was told this was a sign of a known recall issue for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682426August 22, 2025
SEATS
Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679874August 11, 2025
SEATS
The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675232July 22, 2025
POWER TRAIN
My vehicle randomly stalled in the middle of the road (I was unaware of the recall, I was not notified of recall upon purchase of vehicle) when I was towed to shop they confirmed the issue was the fuel pump relay (I believe that is what it’s called that the recall is for) I was charged $700 for 2.5 mile tow and repair. After leaving the shop my vehicle began having other problems shortly after (within a month) my vehicle stopped accelerating like a normal vehicle would, it was harder to accelerate it seemed and then the noise.. it is like a knock or a grind? I was told I needed to replace my engine mount so I did… another $850 later and the noise is worse and it still doesn’t accelerate like it should and they are saying my transfer case needs replacing and that it will cost me 2k just for the parts. My car was in perfect condition before the relay failed.. no issues. So is it another recall or is it damage due to a recall I was never notified of?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673665July 15, 2025
ELECTRICAL SYSTEM
The vehicle has no power at all even though the battery is strong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658435May 2, 2025
ELECTRICAL SYSTEM
Alternator over heated and stalled the vehicle without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657429April 29, 2025
SEATS, UNKNOWN OR OTHER
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656354April 23, 2025
ENGINE
The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The cause of the failure was not yet determined, and the vehicle was not repaired. The contact stated that the failure persisted and had become more frequent. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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