Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10871558May 31, 2016
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
ONE DAY I WAS OUT SHOPPING PARKED MY CAR GOT OUT TRIED TO LOCK DOORS THEY WOULD LOCK UNLESS I MANUALLY DID IT. THE NEXT DAY I NOTICED MY HEADLIGHTS, INSIDE LIGHTS, WINDSHIELD WIPERS, AND VOLUME CONTROL ON STARING WHEEL WOULD NOT WORK. THAT SAME DAY WHEN I STARTED MY CAR IT STARTED GREAT AS ALWAYS BUT THERE WAS A CLICKING NOISE ON THE DRIVER SIDE BY THE FRONT WHEEL. I TOOK IT TO MIDAS THEY DIAGNOSED IT AND FIXED IT, 3 DAYS LATER MY CAR DID THE SAME THING HE TOLD ME TO TAKE IT TO THE DODGE DEALER. I'VE TRIED THEY WONT CALL BACK! NOW THERE IS A RED SECURITY LIGHT THAT CAME ON AND WONT GO OFF EVEN WHEN THE CAR ENGINE IS OFF. AFTER 4 DAYS OF MY CAR BEING PARKED WITH THE SECURITY LIGHT ON MY CAR IS NOW DEAD. I'VE READ ONLINE THAT ITS A ALARM SYSTEM AND I NEED A KEY TO PROGRAM IT. I BOUGHT MY CAR USED FROM THE DEALER AND DID NOT RECEIVE AN ALARM KEY, ALARM KEY PAD OR EVEN A SPARE KEY FIR MY CAR. I SEE A LOT OF REVIEWS ONLINE ABOUT THIS ISSUE, THIS HAS BEEN GOING ON FOR 1 MONTH OR LONGER NOW. I BELIEVE ITS A FACTORY ISSUE. IM STILL GOING TO CONTACT THE DEALER AND GET AN APPOINTMENT TO GET Y CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864221May 10, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852579March 30, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, AN UNKNOWN LIQUID SPLASHED ONTO THE WINDSHIELD BEFORE THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER AND OBSERVED UNDER THE HOOD THAT THE COOLANT WAS LOW. THE COOLANT WAS REFILLED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAN CLUTCH, ELECTRIC FAN, RADIATOR CAP, SERPENTINE BELT, AND THERMOSTAT WERE REPLACED. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 212,282.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787900November 3, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787361October 30, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN ALL LIGHTS INTERIOR AND EXTERIOR ARE BLINKING OFF AND ON LIKE IN RAPID SUCCESSION. I HAVE A SEIZURE DISORDER AND STROBE/FLICKERING LIGHTS ARE A TRIGGER. THIS IS EXTREMELY DANGEROUS. ALONG WITH FURTHER INVESTIGATION MYSELF AND MY MECHANIC FIGURED OUT IT IS THE CTM WHICH IS NOT UNCOMMON BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS AND I'VE ALREADY DUMPED HUNDREDS OF DOLLARS INTO THIS REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776473September 24, 2015
ENGINE
INTAKE OR EXHAUST VALVE FELL OUT OF # 2 CYLINDER .FAULTY VALVE SEATS ACCORDING TO THE ENGINE COMPANY, THE ORIGINAL CHRYSLER DESIGN PRESSES THE VALVE SEATS INTO THE CYLINDER HEADS. THE PROBLEM RESULTS WHEN THE POWDERED METAL THE VALVE SEATS ARE MADE OF EXPANDS, CAUSING IT TO DROP INTO CONTACT WITH THE VALVE AND PISTONS, WHICH LEADS TO CATASTROPHIC FAILURE. IN THIS PROCESS THE SEAT BREAKS INTO MANY PIECES CAUSING DETERIORATION OF THE PISTON, CYLINDER WALL, VALVE AND CYLINDER HEAD. HTTP://WWW.TORQUENEWS.COM/397/TWO-FATAL-FLAWS-RUINING-CHRYSLER-ENGINES-CATASTROPHIC-BREAKDOWNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764455September 17, 2015
SEATS
I PURCHASED THIS VEHICLE NEW DECEMBER 2000. WHEN DRIVING APPROXIMATELY 30MPH THE DRIVER AND PASSENGER SEATS MOVE UP AND DOWN MOTION, WHEN CAR STOPS, THE SEATS COME AT REST. THE PASSENGER SEAT IS WORSE THAN DRIVERS SIDE. THE AIR BAG WARNING LIGHT DINGS & ILLUMINATES AND THEN GO BACK OFF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748524August 13, 2015
TIRES
I WORKED FOR A TIRE SHOP IN WAL-MART AND ON 08/09/15 A 2001 DODGE DURANGO CAME IN FOR TIRES. THE VEHICLE PLACARD CALLED FOR 225/75/15 EXTRA LOAD TIRES AND MY MANAGEMENT APPROVED FOR US TO PUT A STANDARD LOAD 235/75/15 TIRE (BRAND IS DEXTERO MADE BY GITI, I DIDN'T SELECT IT ON THE TIRE SELECTION DUE TO IT WASN'T LISTED) ON THE VEHICLE. IT WAS DIRECTLY AGAINST COMPANY POLICY AND UNSAFE TO PUT AN IMPROPER TIRE ON THAT VEHICLE. THIS IS THE THIRD TIRE THAT THEY PUT ON THIS VEHICLE. I WASN'T INVOLVED IN THE OTHER TWO BUT THIS LAST ONE ON SUNDAY THEY WANTED ME TO INSTALL SAID TIRE. I REFUSED TO DO KNOWING THAT IT WAS AGAINST OUR POLICY AND I DID NOT WANT TO PUT THE CUSTOMER IN AN UNSAFE POSITION. THEY FORCED ANOTHER TECHNICIAN TO DO THE WORK THEN PROCEEDED TO TERMINATE ME THE NEXT DAY ON 08/10/15. THE CUSTOMER IS IN CURRENT POSSESSION OF THE VEHICLE THAT HAS IMPROPER TIRES AGAINST WHAT THE VEHICLE REQUIRED FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744162July 28, 2015
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY SHIFTED FORWARD IN A ROCKING MOTION WHENEVER COMING TO A COMPLETE STOP. THE SEAT WOULD RESET TO THE CORRECT POSITION AFTER RESUMING NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE AIR BAG CLOCK SPRING WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714655May 5, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SHOOK. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT WHEELS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704676April 9, 2015
ENGINE, POWER TRAIN
CAR IDLES FAST WHEN IN PARK. RPM NEEDLES ALSO REACTS. WHEN DRIVING CAR APPEARS AS IF TRANSMISSION ISN'T WORKING. UPON ACCELERATION THE CAR APPEARS AS IF IT'S ABOUT TO STOP. WHEN IT DOES ACCELERATE IT REACTS VERY SLUGGISH.. THOUGHT TRANNY WAS BAD, BUT WAS INFORMED TRANNY. TOOK IN FOR A TUNE-UP, WAS TOLD ONLY SPARK PLUGS MAY NEED REPLACED. DID ONLINE RESEARCH TO DISCOVER SEVERAL OTHERS HAVING SAME TROUBLE. ON-LINE FEEDBACK SUGGESTED POSSIBLE TPS PROBLEM OR NEEDED TO REPLACE IDLE SPEED CONTROL MODULE. MY HUSBAND AND I ARE BOTH ON FIXED INCOMES AND DON'T HAVE MONEY TO PAY FOR "IT COULD BE". WE NEED A DEFINITE ANSWER TO OUR TROUBLE SO WE CAN PROPERLY REPAIR IT. WE USE THIS VEHICLE TO TRANSPORT OUR GRANDKIDS IN AS WELL AS USE IT FOR VACATIONS. PLEASE HELP!!! WE NEED AN ANSWER ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692162March 4, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
HEADLIGHTS, OVERHEAD DOME, INSTRUMENT LIGHTS ALL FLASH ON AND OFF WHEN HEADLIGHTS ARE TURNED ON WHICH IS IMPOSSIBLE TO DRIVE AT NIGHT WITHOUT SERIOUS BEING A SERIOUS MAJOR SAFETY HAZARD. CHECKED FORUM FOR DODGE PRODUCTS, THERE IS ALSO A SERVICE BULLETIN IN YOUR DATABASE THERE ARE MANY COMPLAINTS OF PEOPLE WITH THE SAME MALFUNCTION, AND MECHANICS TOLD EVERYONE SAME THING POWER TRAIN OR BODY CONTROL MODULE (BCM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679134January 27, 2015
ENGINE
THE ENGINE CONTINUE TO LEAK OIL NEAR THE HEAD GASKET AND THERE IS WATER COMING OUT OF THE TAIL PIPE AND CONTINUE TO LEAK COOLANT. CAN NOT DRIVE LONG DISTANCE WITHOUT LOOSING THE COOLANT. HAD TO BE TOWED OFF THE FREEWAY DUE TO THIS HAPPENING. I WAS TOLD NEED POSSIBLE NEW ENGINE AND THIS IS PROBLEM WITH DODGE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678490January 23, 2015
SUSPENSION
CLUNKING WHEN TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678188January 22, 2015
ELECTRICAL SYSTEM
THIS VEHICLE AND JUST ABOUT EVERY OTHER DURANGO AND SIMILAR MAKE DODGE FROM 2001 TO 2005 HAS A BLOWER RELAY AND HARNESS UNDER THE DASH THAT OVERHEATS. IT MELTS THE PLASTIC CAUSES SMOKE IN THE VEHICLE AND CAN CAUSE A FIRE. CHRYSLER HAS A FIX FOR IT FOR ABOUT $100.00 JUST FOR THE PART NOT INCLUDING LABOR WHICH IS ABOUT 2 HOURS. WHEN IT HAPPENED TO ME THE RELAY HAD FALLEN OUT OF ITS PLACE IN THE BLOWER AND LANDED ON MY WIFE'S BURNING HER FOOT. WHY SHOULD THE CONSUMER HAVE TO PAY FOR A DEFECT THAT CAN CAUSE INJURY OR IF SOMEONE PANICS AND ACCIDENT THERE HAS TO BE THOUSANDS AND THOUSANDS OF THESE VEHICLES WITH THE SAME PROBLEM. I DECIDED TO LOOK IN THE JUNK YARDS FOR THIS PROBLEM AND TURNS OUT EVERY VEHICLE IN THIS YEAR RANGE HAS THE EXACT PROBLEM.NOT A COUPLE EVERY ONE OF THEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10671475January 9, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC DOOR LOCKING MECHANISM AUTOMATICALLY UNLOCKED AND LOCKED THE VEHICLE. ADDITIONALLY, THE SHIFT LEVER BECAME DIFFICULT TO SHIFT OUT OF PARK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654748November 13, 2014
AIR BAGS, STRUCTURE:BODY, ENGINE, POWER TRAIN
THE OTHER DRIVER WAS AT A STOP AND I WAS DRIVING BETWEEN 50 AND 55 MPH ON THE HIGHWAY. THE OTHER DRIVER PULLED OUT INFRONT OF ME FROM MY LEFT TO RIGHT. AS WE IMPACTED MY AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S AIR BAG DID DEPLOY. I WAS THE ONLY PERSON IN MY CAR. I STRUCK HIM WITH SUCH FORCE THAT THE VEHICLE I WAS DRIVING WAS FORCED OFF THE ROAD AND THEN WAS STOPPED BY A TREE. AFTER 2 HITS THE DRIVER'S SIDE AIR BAG STILL DID NOT DEPLOY. THE VEHICLE WAS DEEMED A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10645043October 16, 2014
SUSPENSION, SERVICE BRAKES, UNKNOWN OR OTHER
PRIOR TO THE HUB FREEZING UP THE SUV WAS MAKING A SQUEAKY NOISE IN THE FRONT END THIS LATER TURNED INTO A CLUNKING NOISE AND THE CAR WOULD SWAY WHEN EVER THERE WERE LANE CHANGES ESPECIALLY NOTICEABLE AT HWY SPEEDS 55 TO 65 MPH AND DRIVING OVER THE LANE MARKER CAPS ON THE FREEWAY. THIS THEN DEVELOPED INTO A METAL TO METAL GRINDING NOISE FROM THE FRONT END PRIOR TO THE WHEEL ASSEMBLY RIGHT FRONT PASSENGER SIDE SEPARATING INVERTING UNDERSIDE CAR CHASSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639049September 25, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY 2001 DODGE DURANGO MY DASH LIGHTS AND EXTERIOR LIGHTS FLASH ON AND OFF.THIS PROBLEM ALSO HAPPENS WHEN THE VEHICLE IS PARKED AND UNATTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638552September 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED FORWARD AT 30 MPH WITHOUT WARNING. THE FAILURE RECURRED ON FIFTEEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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