Chevrolet Uplander Complaints (2008)

119 consumer complaints on file.

#10564441February 15, 2014
ENGINE
I WAS DRIVING TO WORK AND THE SERVICE TRACTION CONTROL SYSTEM FLASHED ON THE SCREEN FOLLOWED BY A MESSAGE SAYING REDUCED ENGINE POWER. THEN THE ENGINE BOGGED DOWN. I PULLED OVER AND SHUT THE VEHICLE OFF AND WAITED ABOUT 30 SECONDS. STARTED UP AND IT WAS FINE, MESSAGES AND ENGINE BACK TO NORMAL. HOWEVER, IT GIVES THAT MESSAGE AND THE ENGINE BOGS DOWN ALMOST EVERYTIME I DRIVE THE VEHICLE. MOST OF THE TIME TWICE EACH TRIP. SOMETIMES ITS SNOWY BUT SOMETIMES THE ROADS ARE COMPLETELY CLEAN AND DRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563911February 11, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I'VE BEEN HAVING PROBLEMS WITH MY 2008 CHEVROLET UPLANDER VAN WHICH IS EQUIPPED WITH THE CHEVROLET "DRIVE BY WIRE" THROTTLE. THE THROTTLE BODY WAS REPLACED IN JANUARY OF 2011 AND CONTINUES MALFUNCTION. (3-YEARS AFTER ORIGINAL OWNER PURCHASED) I HAVE BEEN TAKING THE VAN TO LOCAL AREA SERVICE STATIONS TO HAVE THE THROTTLE BODY FLUSHED EVERY SIX MONTHS BUT CONTINUE TO HAVE REDUCED POWER ISSUES. AFTER CALLING THE GM CUSTOMER SERVICE NUMBER (866-790-5700 X20305) AND EXPLAINING & HAVING A FILE OPENED, I WAS INFORMED THAT I WAS REQUIRED TO BRING MY VAN TO A LOCAL DEALER TO HAVE THE ISSUE DIAGNOSED. THE DEALER DIAGNOSED A FAULTY THROTTLE BODY AND THE CUSTOMER EXPERIENCE MANAGER INFORMED US THAT THERE IS NOTHING THE DEALER CAN DO TO COMPENSATE THIS OBVIOUS DESIGN FLAW WHICH CAUSES REDUCED ENGINE POWER AND CAUSES THE VEHICLE TO OPERATE AT AN UNSAFE SPEED AND MANNER. I WROTE THE CUSTOMER ASSISTANCE CENTER (CAC) HOPING THAT THERE ARE OTHER PROCESSES THAT GM CORPORATE OFFICE HAS IN PLACE TO ADDRESS ISSUES SUCH AS THESE. MY NEXT STEP WAS TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE TO DETERMINE ANY AVAILABLE RESOURCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554107November 29, 2013
FUEL SYSTEM, GASOLINE
A SHORT TIME AFTER FILLING MY GASOLINE TANK I BEGAN TO DETECT THE STRONG ODOR OF GASOLINE FUMES. I THOUGHT I HAD OVERFILLED THE TANK SO I RAN OUT SOME GAS FOR A FEW MILES, BUT THE ODOR OF RAW GASOLINE WOULD NOT GO AWAY. I LOOKED UNDER THE VEHICLE TO SEE IF THERE WAS ANY GASOLINE LEAKING AND SAW WHAT APPEARED TO BE GASOLINE RUNNING DOWN THE DRIVERS SIDE OF THE GASOLINE TANK. I COULD NOT DETECT THE SOURCE OF THE LEAK SO I TOOK MY VEHICLE TO A LOCAL AUTOMOTIVE REPAIR SHOP. THE MECHANIC REMOVED THE GASOLINE TANK AND DISCOVERED THAT THE SOURCE OF THE LEAK WAS A CRACK IN THE PLASTIC GASOLINE RETURN LINE GOING INTO THE INTERNAL TANK MODULE. THIS LEAK CREATED A VERY HAZARDOUS SITUATION THAT COULD HAVE RESULTED IN A SERIOUS FIRE IF THE RAW GASOLINE HAD COME INTO CONTACT WITH THE HOT EXHAUST TAIL PIPE OR CATALYTIC CONVERTER. THE MECHANIC TOLD ME THAT THIS IS NOT THE FIRST TIME HE HAD REPAIRED THIS TYPE OF LEAK. THERE WAS NO PHYSICAL DAMAGE THAT HE SAW THAT COULD HAVE CAUSED THE PLASTIC RETURN LINE TO LEAK. I FEEL THAT THIS IS A SERIOUS FLAW IN DESIGN OR MATERIAL AND SHOULD BE BROUGHT TO THE ATTENTION OF OTHER OWNERS OF A CHEVROLET UPLANDER MINI VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552702November 18, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
IN THE LAST COUPLE WEEKS I'VE NOTICED THAT MY DOOR LOCKS ARE NOT UNLOCKING WHEN PRESSING THE ALL DOOR LOCK RELEASE BUTTON. I WENT TO THE STORE ON SATURDAY, NOVEMBER 16, 2013 AND WAS LOCKED INSIDE THE CAR FOR 45 MINUTES. THERE IS ONLY ONE KEY ENTRY ON THE ENTIRE CAR, DRIVER DOOR. (MY REMOTE HAS NOT WORKED SINCE I BOUGHT THE CAR USED IN MARCH 2012.) I HAD TO FLAG A PERSON DOWN IN THE PARKING LOT AND HAVE THEM USE THE KEY TO OPEN THE DOOR. BECAUSE THIS IS A FIRE/SAFETY HAZARD, AND I HAVE 3 SMALL CHILDREN, I AM AFRAID TO DRIVE THE VEHICLE ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546708October 4, 2013
POWER TRAIN
I AM AT A STOP LIGHT AND PUT MY FOOT ON THE GAS TO GO WHEN THE LIGHT CHANGED AND IT WOULDN'T GO. THE CAR WAS SPUTTERING , SHAKING REALLY HARD ...I WAS ABLE TO EVENTUALLY GET HOME. NOW I CAN'T EVEN DRIVE THE CAR MY UPLANDER AT ALL BECAUSE THE TRANSMISSION IS OUT COMPLETELY. THE DEALER VERIFIED IT IS THE TRANSMISSION. THEY ARE TAKING IT APART TO SEE EXACTLY WHAT WENT WRONG INSIDE THE TRANSMISSION. MY POWERTRAIN WARRANTY JUST EXPIRED JULY 31ST OF THIS YEAR. I FEEL THAT AT 55K MILES , THIS IS A MANUFACTURERS ISSUE. THEY MUST HAVE PUT A BAD TRANSMISSION IN THE UPLANDER FROM THE BEGINNING. I FEEL THEY SHOULD TAKE OWNERSHIP AND MAKE IT RIGHT. I HAVE 4 KIDS AND NEED MY VAN TO PICK THEM UP AND SO I CAN GET TO WORK. I DON'T HAVE A LOT OF MONEY FOR A HUGE REPAIR WHEN I TRUSTED THAT CHEVROLET WAS A GOOD RELIABLE CAR MAKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542441September 7, 2013
AIR BAGS, SEAT BELTS
THE ABS LIGHT IS ON IN MY VAN, I HAVE BEEN TOLD THAT THE AIRBAG COULD DEPLOY AT ANY TIME OR THAT IN THE EVENT OF A CRASH THAT IT WON'T DEPLOY AT ALL. I PURCHASED THIS VEHICLE USED BUT THIS PROBLEM STARTED IN 2009. THE LIGHT WILL GO OFF OCCASIONALLY, BUT ONLY FOR A FEW MILES. THIS SHOULD BE FIXED BY CHEVROLET, HOWEVER THE DEALER HAS STATED THAT IT IS AND WAS NOT COVERED UNDER WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536238August 20, 2013
POWER TRAIN
MY TRANSMISSION IS STARTING TO STUTTER AT HIGH SPEEDS I WAS TOLD BY TWO DIFFERENT MECHANICS THAT THIS IS A COMMON PROBLEM AND I SHOULDN'T HAVE TO PAY FOR IT! THAT CHEVY KNOWS ABOUT IT AND SHOULD FIX THE PROBLEM AS A RECALL! I OWE WAY TOO MUCH ON THE VAN TO PUT 3000 DOLLARS INTO A TRANSMISSION OVERHAUL BECAUSE OF A PROBLEM THAT THEY KNEW ABOUT A WHILE AGO BUT DID NOT RECALL IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513562May 26, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES
DROVE THE VAN HOME THAT SAME NIGHT,BEFORE WE PULLED IN THE DRIVE WAY , THE VAN OVER HEATED ,THE BRAKES HAD A SPONGY FEEL TO THEM AFTER 15 MINS OF DRIVING , TEMPERATURE GAUGE NEVER WENT PASS THE HALF WAY MAKE WHEN THE RED INDICATOR CAME ON THE VAN TOTALLY SHUT DOWN NO POWER , I ALMOST FLIP THE VAN OVER. I HAVE REPLACE THE BRAKE TWICE IN 3 WEEKS OF EACH OTHER.THEN LIGHT ON THE DASH CAME ON WHEN TEMPERATURE WERE COLD , RAINY, FOGGY, OUT SIDE , AND WHEN IT GOT HOT TEMPERATURE OUT SIDE THE DASH LIGHT AT NIGHT TIME STARTED TO FLICKER ON AND OFF ,THEN ABOUT 30 SECONDS LATER THE DASH LIGHTS STAYED OFF AND NEVER CAME BACK ON. ALSO THE VAN STARTED TO HAVE ENGINE NOT WANTED TO TURN OVER, AND WOULD ALSO LOSS ALL POWER TO VEHICLE LEAVING US STRANDED OUT IN HORRIBLE WEATHER CONDITIONS OUTSIDE WITH ARE CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513561May 26, 2013
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
ALTERNATOR WENT OUT ,REAR PASSENGER DOOR FELL OFF THE TOP HINGE HIT THE PAYMENT, BRAKES STARTED FALLING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511146May 8, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE REAR DRIVER DOOR WILL NOT CLOSE. IT HAS BEEN TO THE DEALER THREE TIMES. THE FIRST TIME THEY WERE UNABLE TO DIAGNOSE. THE SECOND TIME WE WERE CHARGED $80 TO CLEAN THE CONTACTS. THE THIRD TIME THEY HAVE RECOMMENDED REPLACEMENT OF THE MOTOR DUE TO AN INTERNAL TIMING FAILURE AT A COST OF OVER $1000. THIS DOOR HAS BEEN USED VERY LITTLE SINCE WE HAVE OWNED THE VAN AND IT POSES A POTENTIAL SAFETY HAZARD SINCE IT CLOSES, THE ALARM SOUNDS AND THEN THE DOOR REOPENS ON ITS OWN. THE DEALER REPORTED THAT THIS IS A COMMON FAILURE AND THAT THERE IS NO WAY TO ADJUST THE TIMING ON THE MOTOR WITHOUT REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505574April 3, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE HIGHWAY AND THE BRAKES ACTIVATED FOR NO REASON AS I WAS GOING AT 60 MPH. THIS HAS HAPPENED BEFORE WHILE DRIVING MUCH SLOWER WHILE GOING AROUND CURVES BUT NEVER ON THE HIGHWAY. I WAS LUCKY THERE WAS NOT ON COMING TRAFFIC BECAUSE THE VEHICLE VEERED TO THE SIDE AS THE BRAKES ENGAGED. I DROVE TO MY DESTINATION SLOWLY ON THE SIDE OF THE ROAD AND IT HAPPENED A SECOND TIME. AT THIS POINT I CALLED AND HAD THE VEHICLE TOWED AS I DID NOT WANT TO GO ANY FURTHER IN IT. I SPOKE TO A REP AT CHEVY WHO SAID THAT IT IS THE 'STABILITY CONTROL SYSTEM' AND TO 'KEEP A LOG' AS TO WHEN IT OCCURS AND WHAT TYPE OF GROUND I AM TRAVELING ON AT THE TIME OF THESE INCIDENTS. DOESN'T ANYONE SEE THE DANGER IN THIS HAPPENING ON A HIGHWAY ??? THE VAN HAS BEEN IN TO THE SHOP SEVERAL TIMES TO ADDRESS THIS PROBLEM, BUT ALL THEY DO IS CHANGE A COUPLE OF SENSORS AND THE PROBLEM IS NOT FIXED. I HAVE A FRIEND WHO OWNS AN UPLANDER AND HE IS HAVING THE EXACT PROBLEM WITH IT. I HAVE READ ONLINE THAT THIS IS HAPPENING TO OTHERS AND THAT CHEVY IS NOT DOING ANYTHING ABOUT IT. I HAVE ALSO READ THAT DISABLING THE TRACTION CONTROL SYSTEM DOES NOT WORK TO ALLEVIATE THIS PROBLEM. I AM AFRAID TO DRIVE IT. THIS VAN IS OWNED BY THE A HEALTH DEPARTMENT IN NY IN WHICH I AM AN EMPLOYEE. THE VAN HAS ALSO BEEN TO OUR MECHANICS HERE , AND THEY ALWAYS SEND IT OUT TO THE DEALER FOR THE REPAIRS, AND NO ONE CAN FIX IT. WHY ISN'T THIS A RECALL? I TRANSPORT CHILDREN IN THIS VEHICLE. THIS IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504631March 26, 2013
STEERING
WHEN DRIVING MY UPLANDER THE STEERING WHEEL HAS LOCKED WHILE I WAS TURNING. SYSTEM CHARGING FAILURE LIGHT HAS APPEARED. SERVICE CENTER TESTED ALTERNATOR AND EVERYTHING THEY COULD THINK OF AND WERE UNABLE TO FIGURE OUT WHY STEERING WHEEL IS LOCKING WHILE DRIVING THE VEHICLE. I WAS INFORMED TO DRIVE THE UPLANDER BACK TO THE DEALERSHIP IF IT LOCKS AGAIN. I AM UNSURE HOW I'M SUPPOSE TO DRIVE IT WITH THE STEERING LOCKED. I HAVE HAD IT LOCK NUMEROUS TIMES WHILE AT AN INTERSECTION. I HAVE TO PUT THE VEHICLE IN PARK AND TURN IT OFF THEN WAIT A FEW MINUTES. WHEN VEHICLE IS RESTARTED THE STEERING WHEEL WILL THEN TURN. I ASKED CHEVY SERVICE DEPT ABOUT THE SAFETY ISSUE AND THEY STATED I COULD RENT A CAR FOR $35.00 A DAY BUT THEY COULDN'T TELL ME WHEN OR IF THEY COULD SOLVE THE PROBLEM. UNFORTUNATELY I ONLY HAVE ONE VEHICLE SO I MUST CONTINUE TO DRIVE THE UPLANDER AND PRAY I WILL NOT BE INJURED IN AN ACCIDENT OR ANYONE ELSE. I ALSO HAD PROBLEMS WITH THE ABS BRAKES AND TRACTION CONTROL COMING ON WHILE DRIVING. I HAD TO TAKE IT TO THE DEALERSHIP SEVERAL TIMES. THEY KEPT TELLING ME THEY COULD NOT FIND A PROBLEM AND RESET THE CONTROLS. THE ABS AND TRACTION GOT SO BAD WHEN I TOOK IT IN THE LAST TIME THEY DEEMED MY UPLANDER UNSAFE TO DRIVE AND REFUSED TO GIVE IT TO ME. 1 MONTH LATER THEY CHANGED OUT THE ELECTRICAL BOX AND RETURNED IT TO ME. WHEN I READ THE PAPERWORK ON THE REPAIRS THEY STATED THE PASSENGERSIDE AIRBAG HAD BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501832March 6, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE TRAILING ARM HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRAILING ARM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501322March 5, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON FEB 18, 2013 MY DOOR CAME OFF ON MY UPLANDER, ALONG WITH NUMEROUS ELECTRICAL ERROR MESSAGES AT THE SAME TIME. I HAD MY VEHICLE IN THE SHOP FOR OVER 3 WEEKS UNTIL I FINALLY WAS ABLE TO PICK UP. I ALSO HAD THE ENGINE STABILITY AND THE AIR PRESSURE MONITOR AND AIR BAG, AND TRACTION CONTROL REPAIRED COSTING A TOTAL OF $2,336.00 DOLLARS OF REPAIRS COMPLETED. AFTER READING OTHER COMPLAINTS ON THIS VEHICLE, I AM TRYING TO TRADE IN MY VEHICLE WHERE I PURCHASED IT, BUT I OWE MORE THEN WHAT IT WAS APPRAISED FOR. I HAVE ASKED THE DEALER FOR A TRADE, BUT THEY ARE NOT WORKING WITH ME. I AM AFRAID FOR THE SAFETY OF MY FAMILY, AND OTHER VEHICLES ON THE ROAD WHEN OPERATING THIS VEHICLE. PLEASE, DO NOT TAKE THIS COMPLAINT LIGHTLY, AND ASSIST ME IN MAKING GMC REPLACE MY VEHICLE AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480783October 16, 2012
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
BRAKES INTERMITTENTLY APPLY THEMSELVES WITHOUT WARNING. HAPPENED PREVIOUS TO THIS INCIDENT SEVERAL TIMES AT LOWER SPEEDS. I'M NOT SURE IF BRAKE LIGHTS ACTIVATE WHEN THIS HAPPENS MAKING THIS A HIGHLY DANGEROUS SITUATION. DEALER HAD VEHICLE THREE WEEKS, CHARGED FOR LABOR AND PARTS, THEN STATED THAT THEY THOUGHT THEY HAD THE PROBLEM FIXED BUT COULDN'T GET THE AUTOMATIC TRACTION CONTROL LIGHT TO GO OUT OR THE DIC TO NOT DISPLAY SERVICE STABILITY SYSTEM. VEHICLE WAS OKAY FOR ABOUT FOUR WEEKS THEN BRAKES STARTED ACTIVATING AT LOW SPEED AGAIN. CONTACTED GM, THEY REFUSE TO HELP BECAUSE VEHICLE HAS "BRANDED" TITLE. SUGGESTED I TAKE IT BACK TO SAME DEALER AND PAY THEM TO DIAGNOSE A PROBLEM THEY CAN'T FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479715October 11, 2012
STRUCTURE:BODY:DOOR
THE CHILD SAFETY LOCK ON THE PASSENGER POWER SLIDING DOOR. THE SWITCH WILL SLIDE INTO PLACE BUT WILL NOT PREVENT DOOR FROM OPENING FROM INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474595September 11, 2012
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY TRUCK MY CHILDREN WOULD SMELL GAS VERY STRONG ODOR INSIDE OF THE CAR IT WAS SO STRONG I TURN OFF THE A/C AND PUT THE WINDOWS DOWN OUR EYES WOULD BURN AND TO MAKE MATTERS WORSE WE ALSO HAVE BREATHING PROBLEMS' TRAVELING BACK AND FORTH TO SCHOOL WITH NO WINDOWS ON THE SIDES IT IS VERY UNPLEASANT RIDE; THIS WENT ON FOR OVER A WEEK I HAD NO CHOICE THIS IS THE VAN I USE TO TAKE THEM TO SCHOOL CHURCH STORE WHICH IS A FAR DISTANCE FROM WHERE WE LIVE. I WOULD LIKE TO ADD EVEN WHEN THE VAN IS PARKED YOU CAN STILL SMELL GAS INSIDE AND OUTSIDE. I AM A WIDOW AND ALL I HAVE IS MY CHILDREN PLEASE HELP US I WILL NEED A RENTAL AS I CAN NOT BE WITH OUT TRANSPORTATION THANK YOU FOR YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473681September 3, 2012
ELECTRICAL SYSTEM
WHILE SITTING IN MY DRIVE WAY THE ENGINE MADE A POPPING SOUND AND THAN THE "CHARGING SYSTEM FAILURE" CAME ACROSS THE DASH. AFTER THIS APPROXIMATELY 3 DAYS LATER THE SAME THING HAPPENED WHILE AT A STOP SIGN AND AFTER THIS THE ELECTRICAL SYSTEM CRASHED AND DISCHARGED THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471537August 20, 2012
VISIBILITY:GLASS, SIDE/REAR
THE REAR HATCH WINDOW EXPLODED OUT OF THE VAN LAST NIGHT (8-19-2012). I GOT IN MOVED VAN 10 FEET, TURNED VAN OFF, GOT OUT SHUT DRIVERS DOOR AND REAR DOOR EXPLODED OUT. SOUNDED JUST LIKE A GUN SHOT THEN GLASS ALL OVER THE INSIDE OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470114August 10, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH SIDES WOULD OPEN INDEPENDENTLY AND WOULD NOT CLOSE COMPLETELY. THE CONTACT MENTIONED THAT EVERY TIME HE FORCED THE DOORS TO CLOSE, THE ALARM ACTIVATED AND HE WAS UNABLE TO DISENGAGE IT. THE DEALER WAS CONTACTED WHO STATED THAT THEY WERE AWARE OF THE FAILURE AND WERE UNABLE TO FIND A FEASIBLE REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 60,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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