Chevrolet Equinox Complaints (2024)

192 consumer complaints on file.

#11613742September 10, 2024
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front driver's side windshield wiper travel was reduced, reducing the visibility of the roadway while driving in the rain. Additionally, the contact stated that while driving under the sun, the dashboard reflection on the windshield was significant, severely reducing the visibility of the roadway. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613806September 10, 2024
VISIBILITY/WIPER
The plastics used in the dashboard are very reflective and cause a glare on the windshield would significantly reduces the ability to see. This is most predominant when the vehicle is in the direct sunlight and ahead of you is shaded. There are other people on different forums that complain about this specific issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611597August 29, 2024
UNKNOWN OR OTHER
Defective turn signal stalk -- often after I engage the right turn signal and complete a right turn, the left turn signal will flash for approximately three blinks, falsely alerting others in my vicinity that I'm preparing for a left turn or lane change. Additionally, it is often difficult to engage the right turn signal, as the stalk won't stay engaged, making it difficult for me to signal a right turn or lane change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610755August 25, 2024
ELECTRICAL SYSTEM
I bought an Equinox EV on August 13, 2024. After purchasing, I found the infotainment system and central cluster became very hot after driving for about 45 minutes. The infotainment screen even was too hot to be touched. The dealer checked the car on 08/20, found error codes related to Front Faceplate Temperature Control Circuits, as the attached DTC report shows. Instead of fixing the errors, the dealer erased the codes, and told me comparing with a new like vehicle, the screen temperature is normal. I used the car next day, both cluster and infotainment screens became overheating again after about 45 minutes driving. I measured the temperature of the infotainment screen, it reached about 150 oF. This is certainly not normal. The overheating has posed safety risk to me. The central cluster and infotainment system can be damaged by the overheating and causes serious accident someday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608810August 15, 2024
VISIBILITY/WIPER
The windshield has such a severe glare from reflecting the dashboard in most lighting during the day that it is extremely difficult to see. This poses a safety issue because it is difficult to see pedestrians or other road hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603448July 19, 2024
ELECTRICAL SYSTEM
When operating the turn signal after finishing the turn when it cancels it will sometimes activate the lane change feature for the opposite direction causing the signals to give a false indication of intended action by the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600418July 9, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Dashscreen doesn't work properly and experience screen freeze freezing map and GPS the charger ports in the front dash do not work the control buttons on the steering wheel do not work properly volume adjustment on the bottom but the touch screen stopped working and the physical buttons stopped working near the display Link to inaccurate Forward Collision Warning Issue well documented on forums for all type of chevy cars [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599843July 7, 2024
VISIBILITY/WIPER
We have been driving the new GM Chevy 2024 Equinox EV for a few days (only 74 miles so far) and it has been great but wanted to report a safety concern with the design of the front dash board and curvature/angle of the windshield. It is as follows. When driving into the sun on a bright sunny day there is a bad reflection from the rippled dashboard back on to the interior windshield. This makes it more difficult to see the road ahead. Leading to driver eye fatigue and possible distractions when driving into bright sunshine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596397June 25, 2024
STEERING
After completing a right turn with a right turn signal, the car will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn. This is a safety issue because the car is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road. This does not appear to be unique to my vehicle. When researching, I can find several other people having the same problem with multiple models of GM vehicles: [XXX] [XXX] [XXX] It seems this has been an issue since 2023 model year. Some people get the stalk replaced and the issue still persists. This does not happen after ending every right turn, but it happens at least once per day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593218June 8, 2024
ELECTRICAL SYSTEM
In my 2024 chevy equinox after about 4months of ownership, our car is no longer blowing cold air and or blowing out enough air flow. It has only gotten worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575778March 6, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
My wife got into her car and the car flashed a “service ESC” and “service brake system” before disappearing. As she was driving to the end of our driveway, she tried to stop and the car rolled twenty or so feet before it finally came to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562415December 28, 2023
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Equinox. The contact stated that while his wife was driving 40 MPH and attempting to make a left turn, the brake pedal was depressed, but the vehicle failed to respond, causing his wife to make the left turn at 40 MPH uphill. The contact stated that the vehicle decelerated as his wife was driving uphill. The contact stated that his wife then pulled into a driveway and parked the vehicle. The contact stated that upon restarting the vehicle, several unknown warning lights illuminated temporarily however, the check engine warning light remained illuminated. Additionally, the alarm sounded. The vehicle was towed to the dealer, where it was diagnosed that the failure had occurred due to loss of communication with the electric brake system control module and the electronic brake control module. The dealer determined that the software was outdated and needed to be reprogrammed. The vehicle was repaired; however, the contact stated that he was concerned that the vehicle was unsafe to drive due to the premature failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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