CAN-AM Spyder Complaints (2014)

15 consumer complaints on file.

#11430100August 23, 2021
SERVICE BRAKES
This is a Can-Am Spyder with a parking brake problem. On-line in the forum, there are many of these problems on the bikes with an automatic transmission. The brake will either not engage which causes the bike to roll which could cause an accident. Can-Am dealers cannot fix the problem and will just throw parts at the problem and charge $90 to $120 an hour just to look at it. No one knows how to fix the problem. Can-Am needs to recall these vehicles before someone gets killed or hurt because the parking brake does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414275April 28, 2021
STEERING
MOTOR CYCLE WAS STORED IN GARAGE OVER WINTER IN CHICAGO AREA. STARTED IT UP ON FIRST DAY IN 80 DEGREES AND GETTING CODES P0552 AND P0551. THE BIKE DISPLAYS THE HANDEL BARS ON DISPLAY. RESEARCH SHOWS PROBLEM WITH DO'S WHICH IS A STEERING ASSIST UNIT. BRP (MANUFACTURE) OF THE MOTORCYCLE HAD HAD PRIOR RECALLS ON THE SAME UNIT IN PRIOR YEARS. MANY PEOPLE ON THE INTERNET HAVING SAME ISSUE THAT RESULTS IN 2000.00 DOLLAR REPAIR. BIKE STILL RUNS BUT YOU CAN FEEL STEERING IS HARDER. ALTHOUGH THE BIKE IS A 2014 I ONLY PUT A FEW THOUSAND MILES EACH SUMMER DRIVING IT LOCAL. A BIKE WITH JUST OVER 10K MIES SHOULD NOT POP A TWO THOUSAND DOLLAR REPAIR SITTING IN STORAGE. I SEE THIS AS A SAFETY ISSUE SINCE IT IMPACTS YOUR ABILITY TO STEER AND AVOID ROAD SIDE INCIDENTS AND DISTRACTED DRIVERS. I ALWAYS HAVE MY WIFE ON THE BIKE AND BOUGHT A THREE WHEEL UNIT TO GIVE BOTH OF US MORE OF A SAFE RIDE. I WOULD APPRECIATE YOU LOOKING INTO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320198April 4, 2020
EXTERIOR LIGHTING
THE LEFT TURN SIGNAL DOESNT WORK PROPERLY WHEN IT IS ENGAGED. SOMETIMES IT COMES ON WHEN IT IS PUSHED AND OTHER TIMES IT DOESNT. I HAVE TO CONSTANTLY KEEP MY EYE ON IT TO MAKE SURE IT IS WORKING WHEN I NEED IT. THIS IS A SAFETY HAZARD DO TO THE FACT I HAVE TO TAKE MY EYES OFF THE ROAD TO MAKE SURE MY TURN SIGNAL IS WORKING BEFORE I MAKE A LETF TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278833November 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE SHUT OFF. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO MALCOLM SMITH MOTORSPORTS (7599 INDIANA AVE, RIVERSIDE, CA 92504). THE DEALER DETERMINED THAT THE LIMP HOME MODE FAILED. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND OCCURRANCE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240386July 29, 2019
STEERING
I OWN A 2014 CAN AM RT-SM6 MOTORCYCLE. IN OCTOBER 2018 I HAD TO HAVE THE STEERING MECHANISM REALIGNED, IT WAS STEERING TO ONE SIDE. THIS WEEK THE PROBLEM IS BACK, WHICH INDICATES THAT THE STEERING MECHANISM IS LOOSE. THIS COULD RESULT IN A VERY SERIOUS ACCIDENT, IF IT COMES LOOSE WHEN TRAVELING ON A HIGHWAY, RESULTING IN THE LOSS OF CONTROL OF MY MOTORCYCLE. I FIRST NOTICED THIS WHEN TRAVELING AND WHEN I GOT HOME I DOUBLE CHECKED AND THE ALIGNMENT IS VISUAL AND MEASURABLE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH MY MOTORCYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091594May 3, 2018
POWER TRAIN
TRANSMISSION APPEARS TO HAVE SHIFTED INTO REVERSE WHILE TRAVELING FORWARD AT 45-50MPH. RESULTING IN MAJOR ENGINE/TRANSMISSION FAILURE. WHICH COULD HAVE BEEN CATASTROPHIC IF THE REAR WHEEL HAD LOCKED UP INSTEAD OF FREEWHEELING. HAD THAT HAPPENED WHEN A VEHICLE WAS BEHIND ME IT COULD HAVE BEEN FATAL. I WAS IN THE PROCESS OF SLOWING DOWN AS I CAME INTO A TOWN AND HAD ALREADY DOWNSHIFTED FROM FIFTH TO FOURTH. WHEN ATTEMPTING TO DOWNSHIFT FROM FOURTH TO THIRD A LOUD BANG HAPPENED THE ENGINE SHUT OFF AND LUCKILY THE MACHINE COASTED OFF THE ROAD. TWO DAYS BEFORE THIS HAPPENED THE BIKE WOULD NOT GO INTO REVERSE. I PULLED THE CODES AND IT HAD SET A U0155 CODE. I CONTACTED THE MIDLAND TX CANAM DEALERSHIP AND TALKED TO SOMEONE THERE WHO TOLD ME TO DISCONNECT THE BATTERY FOR FIFTEEN MINUTES AND THEN RECONNECT AND SEE WHAT IT WOULD DO. I DID THAT AND IT SET A P2806 CODE FOR GEAR POSITION SENSOR. I CONTACTED THE MIDLAND DEALER AGAIN AND TOLD HIM THAT I HAD NO REVERSE BUT ALL FIVE FORWARD GEARS WERE WORKING AND AGAIN STATED THAT I WAS ABOUT 400 MILES FROM HOME AND ASKED WHAT SHOULD I DO. HIS COMMENT WAS TRY TO RIDE IT HOME WHICH I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960205March 12, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
THE BIKE WENT INTO LIMP MODE THE FIRST TIME 8 MONTHS AFTER PURCHASE AND HAS BEEN IN THE SHOP 5 TIMES IN ONE YEAR. COMPLAINTS OF NOT SHIFTING CORRECTLY AND ELECTRICAL PROBLEMS ALONG WITH AIR SHOCKS LEAKING AND AN OIL LEAK ECT. I WAS RIDING ON BACK COUNTRY ROAD WHEN I COULDN'T DOWN SIFT THE BIKE BEFORE GOING INTO A CORNER. HAD TO POWER STIR THE BIKE AROUND THE CORNER AND ALMOST LOST CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895752August 14, 2016
STEERING
40,000 MILES AND THE STEERING MECHANISM HAS WORN OUT. THE HANDLEBARS MOVE BACK AND FORTH WITHOUT THE FRONT WHEELS BEING AFFECTED. THE DEALER SAYS THE MACHINE CANNOT BE SAFELY RIDDEN UNTIL THE STEERING ASSEMBLY HAS BEEN REPLACED. THE SERVICE MANAGER NOTED THAT HE HAS SEEN SEVERAL OTHER SIMILAR MODELS WITH THE SAME ISSUE. I AM LUCKY TO HAVE THIS REPAIRED BEFORE I HAD A SERIOUS ACCIDENT. THERE IS REPORTING THAT BRP HAD TO HAVE A RECALL FOR THIS IN EARLIER YEAR MODELS AND NOW IT LOOKS LIKE THE SAME SAFETY ISSUE HAS RE-APPEARED IN ITS 2014 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824167February 4, 2016
ELECTRICAL SYSTEM
I PURCHASED THE BIKE IN APRIL 2015 AND I RIDE ON COUNTRY ROADS. IN OCTOBER WE TOOK THE BIKE UP TO GET A PUMPKIN AND HAD TO SIT IN TRAFFIC. THE BIKE OVERHEATED SO WE PULLED OFF AND LET IT COOL DOWN. ON THE WAY BACK HOME THE INSTRUMENT PANEL WE FLASHING DIFFERENT THING SO I PULLED OVER AND CALLED CAN-AM FOR A TOW TRUCK SO IT COULD BE TAKEN TO THE DEALERSHIP. THE DEALERSHIP HAD THE BIKE FOR AROUND 2 WEEKS AND FINALLY CALLED ME AND TOLD ME IT WAS FIXED. I PICKED UP THE BIKE AND IT OVERHEATED NOT EVEN A 1/4 MILE FROM THE SHOP SO I TOOK IT BACK. THEY FOUND OUT THE MANUFACTURER DID NOT INSTALL THE FUSES FOR THE COOLING FANS.WHEN I GOT THE BIKE BACK FROM THE DEALER THE SECOND TIME I PARKED IT AND WHEN I HAD A CHANCE TO RIDE IT ON NOVEMBER 28TH 2015, II WAS ON COUNTY ROADS IN NORTH GEORGIA AND IT OVER HEATED AGAIN. I CALLED THE DEALERSHIP TO LET THEM KNOW I WAS ON MY WAY BACK TO THE DEALER WHEN THE INSTRUMENT PANEL STARTED FLASHING A LOT OF DIFFERENT THINGS. I PULLED OFF THE SIDE OF THE ROAD AND IT LOOKED LIKE SMOKE BEHIND THE INSTRUMENT PANEL AND THAT IS WHEN I SAW FLAMES. THE FIRE DEPARTMENT PUT IT OUT AND I HAD IT TAKEN TO THE DEALERSHIP. THE BIKE IS A TOTAL LOSS. CAN-AM SENT AN ENGINEER TO LOOK AT THE BIKE ON JANUARY 19TH 2016. WHAT I WAS TOLD BY MY INSURANCE COMPANY THE ENGINEER SAID "IT LOOKS LIKE THE FIRE STARTED AT THE RADIATOR BUT THERE WAS TOO MUCH DEBRIS TO CONFIRM. MY INSURANCE COMPANY STATE FARM CALLED ME LAST NIGHT AND TOLD ME CAN AM WAS NOT GOING TO DO ANYTHING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747071August 7, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SEAT BECAME EXTREMELY HOT TO THE TOUCH. THE CONTACT INDICATED THE HEAT FROM THE ENGINE AND EXHAUST SYSTEM WOULD MAKE THE SEAT VERY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683170February 13, 2015
TIRES, SUSPENSION
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT MOTORCYCLE. WHILE RIDING AT AN UNKNOWN SPEED, THE REAR SHOCK SUSPENSION WAS DISABLED AND CAUSED THE VEHICLE TO DRIVE ACROSS BUMPS IN THE ROAD ROUGHLY WHEN RIDING WITH PASSENGERS. THE AIR SHOCK WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIRE NEEDED AIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659707November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 71 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT TENSION BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. ## VIN PASSED ## 2014 CAN AM SPIDER ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659043November 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED TO VIBRATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652312November 4, 2014
SEATS
ON MANY OCCASIONS MOSTLY DURING OUTSIDE AMBIENT TEMPERATURES OVER 75 DEGREES, AFTER THE ENGINE HAS WARMED UP TO OPERATING TEMPERATURE THE HEAT THAT COMES OUT FROM BETWEEN THE SEAT AREA AND THE STORAGE COMPARTMENT IS AT TIMES UNBEARABLE. MANY TIMES I'VE HAD TO EITHER SIT BACK ALMOST TO PASSENGER SITTING AREA OR KEEP STANDING UP ENOUGH TO INCREASE AIR FLOW. TO DATE I HAVE NOT MODIFIED THE BIKE AND HAVE BEEN MONITORING FORUMS TO SEE WHAT CAN BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622058August 13, 2014
POWER TRAIN
PURCHASE THIS CAN AM SPIDER ON OR ABOUT JUNE 25 HAD IT FOR 5 DAYS THERE IS A OIL LEAK CARRIED IT BACK THEY WORKER ON IT FOR THREE WEEKS PICKED UP THE BIKE AND AFTER THE FIRST DAY THE OIL LEAK IS STILL THERE TOOK IT BACK AND THE OIL LEAK HAVE NOT BEEN FIXED AS OF YET. THIS IS A NEW BIKE 2014 AND SHOULD NOT HAVE THESE KIND OF PROBLEMS THERE IS A FIRE HAZARD , ALONE WITH DANGERS. I AM ASKING FOR HELP IN THIS MATTER IN A DEFECTED BIKE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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