Cadillac Lyriq Complaints (2023)

24 consumer complaints on file.

• #11538918August 16, 2023
  EXTERIOR LIGHTING

  Low beam headlights work appropriately for 5 or so minutes before "drooping" or "sagging" so that they only illuminate one car length or so in front of the vehicle. Upon shutting off and restarting the vehicle, the lights return to correct illumination. However, they somehow droop again and within 5-10 minutes, it is not safe to drive the vehicle on low-beam headlights. It is the equivalent of having only fog lights on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11534475July 25, 2023
  ELECTRICAL SYSTEM, UNKNOWN OR OTHER

  1) The car locked owners out and disabled any authorization from any of the owners key fob. It is missing features. 2) It is missing the rearview mirror camera. 3) Also, it states there is supposed to be a key entry next to the rear camera on the liftgate door, it is not there, there is just a hole.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11527423June 16, 2023
  ELECTRICAL SYSTEM

  The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11512055March 15, 2023
  SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0