Buick Century Complaints (2002)

154 consumer complaints on file.

#10415626July 29, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE LIGHT WHICH INDICATED THE GEAR THAT THE VEHICLE WAS IN, DOES NOT ILLUMINATE ON THE INSTRUMENT PANEL, MAKING IT DIFFICULT FOR THE CONTACT SEE WHICH GEAR HE WAS IN. THE DEALER STATED THAT THE CONTACT WOULD NEED A NEW INSTRUMENT PANEL ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410022June 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THE GEAR SELECTOR FAILED TO ILLUMINATE ON THE INSTRUMENT PANEL WHICH CAUSED THE UNCERTAINTY OF KNOWING WHICH GEAR WAS SELECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE ODOMETER NEEDED TO BE REPLACED BECAUSE THE GEAR INDICATOR LIGHT WAS LOCATED IN THE HOUSING. THE ODOMETER MUST BE SENT OUT OF STATE FOR OVER A WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WILL NOTIFY THE MANUFACTURER OF THE CONSISTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393501April 1, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
2002 BUICK CENTURY. CONSUMER STATES DESIGN DEFECT *TGW THE CONSUMER STATED HIS WIFE TOOK THE VEHICLE TO A REPAIR SHOP BECAUSE THE WINDSHIELD WIPER BLADE WAS STUCK. HOWEVER, IT WAS DISCOVERED THE RADIATOR WAS ALMOST ON THE GROUND AND IN THE PROCESS OF BECOMING DETACHED. SHE WAS REFERRED TO AN AUTO BODY SHOP. THE BODY SHOP STATED THE RADIATOR MOUNT WAS DRY ROTTED BEYOND REPAIR AND SHOULD HAVE NEVER OCCURRED IN AN EIGHT YEAR OLD VEHICLE. **JB UPDATED 10/20/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383808February 17, 2011
UNKNOWN OR OTHER
2002 BUICK CENTURY, WHILE DRIVING APPROXIMATELY 60 MPH THE ABS BRAKING SYSTEM LIGHT ILLUMINDATED AND THE TRACK OFF LIGHT ILLUMINATED. THE CONTACT STAED ONCE THE VEHICLE WAS TURNED OFF AND TURNED BACK ON THE LIGHT DID NOT ILLUMINATE INSTANTLY BUT CAME BACK ON AFTER DRIVING A FEW MILES. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378854January 26, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2002 BUICK CENTURY AND HAVE BEEN TOLD THAT THE INTAKE MANIFOLD GASKET HAS TO BE REPLACED SINCE GM DID NOT ISSUE A RECALL OF WHICH THEY SHOULD HAVE. I AM AFRAID I WILL BREAK DOWN IN THE CAR WITH NO HELP. I AM A WIDOW WHO IS CURRENTLY UNEMPLOYED AND CAN NOT AFFORD TO FIX THE CAR. I HAVE PAID THE CAR IN FULL AND JUST WANT THEM TO FIX WHAT THEY SCREWED UP. I WAS NOT EVEN AWARE THERE WAS A PROBLEM UNTIL MY LOW COOLANT LIGHT STARTED COMING ON AND I NOTICED THERE IS A LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370746December 15, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 60 MPH THE ABS BRAKING SYSTEM AND THE TRACK OFF WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF AND BACK ON THE LIGHT DID NOT ILLUMINATE INSTANTLY BUT CAME BACK ON AFTER DRIVING A FEW MILES. THE VEHICLE WAS TAKEN TO THE DEALER .THE TECHNICIANS DIAGNOSED THE FAILURE TO BE THE SPEED SENSOR AND THE LEFT FRONT WHEEL HUB THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/18/11 *BF THE CONSUMER STATED AFTER SIX MONTHS, IT WAS FINALLY DISCOVERED THE ABS WAS NOT WORKING PROPERLY. THE CONSUMER ALSO STATED REPLACING THE WHEEL HUB DIDN'T FIX THE PROBLEM. THE CONSUMER STATED THE REAL PROBLEM WAS A WIRE HARNESS THAT RAN PAST A SHARP EDGE UNDER THE AIR FILTER. THE SHARP EDGE CUT INTO THE BROWN OR BLUE WIRE THAT CAME FROM THE LEFT WHEEL SPEED SENSOR WHICH CAUSED THE TRAC OFF LIGHT TO COME ON AND THE ABS WOULD BECOME DISABLES. UPDATED EVOQ 02/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369872December 10, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 BUICK CENTURY INTAKE MANIFOLD/GASKET FAILS AT 31K MILES. COOLANT IN THE ENGINE AND MIXED WITH THE OIL. ALL OF THE PRIOR SERVICE AND MAINTENANCE WERE PERFORMED AT GM DEALERSHIPS (WHERE THIS SHOULD HAVE BEEN DISCOVERED PRIOR TO FAILURE). OIL, LUBE, ROTATIONS DONE WITHOUT WAITING FOR INDICATOR LIGHTS (2-4 TIMES PER YEAR), ALL RECOMMENDED PROCEDURES COMPLETED (INCLUDING NEW BRAKES, THROTTLE BODY AND FUEL INJECTOR SVCS). THIS WAS A KNOWN ISSUE REGARDING DEXCOOL EATING AWAY THE GASKETS BUT GM FILED BANKRUPTCY TO AVOID FULL SETTLEMENT AND NOW DEALERSHIPS CLAIM IGNORANCE TO THE ISSUE. NOW I HAVE TO PAY $1500 TO HAVE THE ENGINE & RADIATOR DISASSEMBLED FOR CLEANING. I WAS INFORMED THAT LABOR IS THE BULK OF THE COST. WHY WON'T GM CHARGE THE CUSTOMER FOR THE PART AND NOT THE LABOR. I WAS TOLD BY THE SERVICE ADVISOR THAT THE PARTS INVOLVED ONLY COST $200-250, BUT I HAVE TO PAY $1500 FOR A KNOWN ISSUE/FAILURE THE MANUFACTURE WAS/IS WELL AWARE OF AND IS A SAFETY ISSUE THAT CAUSES ABRUPT ENGINE FAILURE! I AM SO UPSET THAT MY VEHICLE WAS SO WELL TAKEN CARE OF AND WOULD FAIL WITH SO FEW MILES ON IT. MY CHEVY CORSICA ALSO FAILED DUE TO DEXCOOL (WATER PUMP REPLACEMENT AT 60K MILES) AND I DID NOT RECEIVE A PENNY FROM THE DEXCOOL SETTLEMENT (EVEN THOUGH I FILED AND WAS ELIGIBLE). GM SHOULD BE HELD ACCOUNTABLE FOR THESE FAILURES THAT ARE STILL AN ISSUE. AN ENGINE FAILURE IN TRAFFIC IS A SERIOUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369507December 7, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
INTERMITTENT HEADLIGHT FAILURE. ON SEVERAL OCCASIONS, THE HEADLIGHTS HAVE TURNED OFF FOR NO REASON OR WARNING. THIS INCLUDES THE DASH LIGHTS. THIS HAS HAPPENED APPROXIMATELY 6 TIMES IN THE PAST TWO YEARS RESULTING IN AN EXTREMELY DANGEROUS SITUATION. FOUR OF THE INSTANCES WERE ON ROADS WITH NO STREETLIGHTS - AN INTERSTATE HIGHWAY, AND WINDING COUNTRY ROADS. THE ONLY REMEDY SEEMS TO BE TO MOVE THE TURN SIGNAL LEVER, BOTH UP AND DOWN, (TURNING THE CORNERING LIGHTS ON - PROVIDING A MUCH NEEDED SOURCE OF LIGHT), AND BACK AND FORTH, AS IF TURNING THE HIGH BEAM LIGHTS ON AND OFF. EVENTUALLY, THE LIGHTS SEEM TO COME BACK ON. PULLING AND PUSHING THE DASH MOUNTED LIGHT SWITCH ON AND OFF DOES NOT AFFECT THE SITUATION. WHEN MENTIONED TO THE LOCAL BUICK DEALER'S SERVICE WRITER, HE HAD NO IDEA WHAT I WAS TALKING ABOUT OR HOW TO APPROACH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368217November 29, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ANTI-FREEZE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE GASKET IN THE REAR OF THE ENGINE WAS LEAKING AND ADVISED THE CONTACT TO MONITOR IT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362451October 26, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE TRAVELING 50 MPH THE CONTACT NOTICED THAT THE HIGH BEAMS HAD SUDDENLY SHUT OFF WITHOUT WARNING, WITHIN A FEW SECONDS, THE CONTACT NOTICED THAT THE HEADLIGHTS HAD BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE LIGHT SWITCH WAS REPLACED. THE CURRENT MILEAGE WAS 111000 AND THE FAILURE MILEAGE WAS 80000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343417July 15, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT WAS DRIVING AT 65 MPH WITH THE CRUISE CONTROL SET. SUDDENLY, THE VEHICLE INCREASED ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THEN THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT STATED ON THE THIRD OCCURRENCE THE CRUISE CONTROL WAS NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE CRUISE CONTROL MODULE. THE CRUISE CONTROL MODULE WAS DISABLED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 10/01/2010. *LJ UPDATED 10/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340634June 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE LIGHTS ON THE CLUSTER PANEL HAVE FAILED. SHE COULD NOT SEE WHAT GEAR THE VEHICLE IS IN AND SHE COULD NOT SEE THE MILEAGE. THE CONTACT CONTACTED THE MANUFACTURER AND THEY STATED THERE WAS NO RECALL ON HER VEHICLE AND THE REPAIRS WOULD COST APPROXIMATELY $600.00. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 10/28/10. *LJ UPDATED 10/29/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326197April 18, 2010
ENGINE AND ENGINE COOLING:ENGINE
FAILURE OF INTAKE ENGINE GASKET ON 2002 BUICK CENTURY WITH 110,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315824March 2, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. HE NOTICED THAT THE DRIVER SIDE DOOR LOCKS ON ITS OWN WHICH HAS CAUSED THE OTHER DOORS TO ALSO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. HE WILL NOT TAKE THE VEHICLE TO THE DEALER TO DIAGNOSED. THE FAILURE AND THE CURRENT MILEAGES WERE 1544,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300392January 20, 2010
ELECTRICAL SYSTEM
ON THREE GM VEHICLES THAT I KNOW OF (02 CENTURY, 05 CENTURY, 06 GRAND PRIX) THE HEADLIGHTS WILL GO OUT ON HIGH BEAM UNEXPECTEDLY. REPLACING THE HEADLIGHT HIGH BEAM SWITCH FIXES THE PROBLEM. THE 06 GRAND PRIX WAS STILL UNDER WARRANTY BUT THE DEALER REFUSED TO CORRECT THE PROBLEM. THEY SAID THAT UNTIL THE SWITCH FAILS COMPLETELY THEY WILL NOT REPLACE IT. GOING 70 DOWN THE INTERSTATE AT NIGHT AND SUDDENLY NO LIGHTS IS NOT VERY SAFE. I KNOW MY VEHICLE (02 CENTURY) WAS HIGH MILEAGE BUT THE OTHER TWO ARE NOT. THE DEALER NOT FIXING THE GRAND PRIX THAT BELONGS TO A FRIEND OF MINE KIND OF TICKED ME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299580January 13, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
I CURRENTLY HAVE A 2002 BUICK CENTURY CUSTOM WITH 107000 MILES ON IT. I HAD A STARTER CATCH FIRE CAUSE OF A LARGE BUILDUP OF OIL COMING FROM EITHER THE HEAD GASKET OR THE MANIFOLD GASKET. THIS ISSUE NEEDS TO BE ADDRESSED. DRIVING AT HIGH ENGINE TEMPERATURE WITH CAUSE A MAJOR SAFETY ISSUE FOR ANYONE DRIVING SHORT OR LONG DISTANT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10285970October 1, 2009
AIR BAGS
LOST CONTROL OF THE CAR ON A WET ROAD AND HIT A TREE. TOTALED CAR WITH MOST OF THE DAMAGE AND IMPACT BEING THE FRONT OF THE CAR. THE PROBLEM IS NEITHER OF THE AIR BAGS DEPLOYED TO PREVENT STERNUM AND BROKEN BACK.. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10267046April 28, 2009
STEERING, SUSPENSION:FRONT
WHILE PERFORMING MAINTENANCE (WHEEL BEARING REPLACEMENT) I DISCOVERED A THROUGH AND THROUGH CRACK IN THE STEERING KNUCKLE AT THE POINT OF ATTACHMENT OF THE TIE ROD END ON THE DRIVERS SIDE, THE CASTING WAS SPLIT WHICH WOULD HAVE ALLOWED THE TIE ROD TO DISCONNECT AND POTENTIALLY FATAL CONSEQUENCES. THE CAR IS A 2002 BUICK CENTURY CUSTOM WITH 138,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265748April 17, 2009
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING 50-55 MPH AT NIGHT, THE HEADLIGHTS AUTOMATICALLY ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAMS, THE HEADLIGHTS WENT OUT COMPLETELY. SHE HAD TO ACTIVATE THE HEADLIGHT SWITCH AGAIN IN ORDER FOR THEM TO OPERATE. OCCASIONALLY, THE HIGH BEAMS WILL TURN ON, BUT OTHER TIMES, THEY WILL NOT. THE DEALER STATED THAT THE ENTIRE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED, BUT THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249427November 20, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE WINDSHIELD SPARKLES IN THE SUNLIGHT DUE TO FROST. THE GLARE IMPAIRS HIS VISIBILITY WHEN DRIVING. THE DEALER RECOMMENDED THAT HE BUY A NEW WINDSHIELD. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 12/08/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Century